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3 mins read

A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'

A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz le…

Alex Bitter   


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6 mins read

Company executives are speaking out on Election Day: Starbucks' Howard Schultz calls for a peaceful transition of power

Business leaders including Howard Schultz, Elon Musk, and Jamie Dimon weigh in on Election Day for …

Grace Eliza Goodwin   


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2 mins read

Howard Schultz is looming in the background of Starbucks' latest CEO transition

Schulz, who had three stints as CEO, has publicly and privately griped about the company in recent …

Lian Kit Wee   


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6 mins read

Starbucks' Howard Schultz talks Steve Jobs screaming at him and wishing he'd trademarked the latte in a new podcast

Starbucks legend Howard Schultz shared how Bill Gates' dad helped him buy the coffee chain, and how…

Theron Mohamed   


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2 mins read

Howard Schultz tells Starbucks to fix its stores and mobile app to reverse 'fall from grace'

Ex-CEO Howard Schultz says Starbucks needs to focus on the customer experience and make its app bet…

Grace Dean   


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2 mins read

Starbucks founder Howard Schultz says company is at an 'inflection point'

Howard Schultz shared a letter that painted a bleak picture of the world and pushed the company to …

Ana Altchek   


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4 mins read

Starbucks store workers want their new CEO to take action on these 4 issues

From mobile orders to becoming a hangout spot, Starbucks store employees are hoping Brian Niccol wi…

Alex Bitter   


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4 mins read

Starbucks' new CEO wants people to hang out in stores, but some workers say his plan has a big problem

Starbucks' mobile orders are a challenge for the coffee chain, some store employees said, as its ne…

Alex Bitter   


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2 mins read

It's a tough time in retail — and CEO heads keep rolling

Nike's John Donahoe is the latest CEO to get the chop amid a difficult environment for retail and c…

Mary Hanbury   


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2 mins read

Ex-Starbucks CEO Howard Schultz admits he once shunned the Frappuccino

Starbucks ex-CEO Howard Schultz worried that the Frappuccino wouldn't give customers the "essence o…

Alex Bitter   


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2 mins read

Starbucks' North America CEO is retiring after only 8 months on the job — and he won't be replaced

Starbucks' North American president Sara Trilling will lead regional retail operations after Michae…

Lian Kit Wee   


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2 mins read

Starbucks' new CEO can work from California, and he's set to make more than the last CEO

Brian Niccol will out-earn Starbucks' last CEO, who is leaving after less than two years on the job.

Lian Kit Wee   


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3 mins read

5 Starbucks baristas highlight what they want the new CEO to do

The baristas would like to see tech updates, better compensation, and menu standardization, among o…

Aditi Bharade,Shubhangi Goel,…   


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4 mins read

6 ways Starbucks' incoming chief Brian Niccol transformed Chipotle

Analysts say Brian Niccol, who spearheaded Chipotle's turnaround, is a great pick to head up Starbu…

Grace Dean   


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5 mins read

Starbucks' turnaround relies on an executive who is no stranger to orchestrating comebacks

As businesses complain about consumers cutting back, one of the biggest chains in the world is doin…

Dan DeFrancesco   


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2 mins read

Starbucks has a new CEO — and I have a few suggestions as a former barista

Starbucks can get better. The menu baffles me, the drinks are hard to order, and it needs to drop t…

Katie Notopoulos   


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3 mins read

What went disastrously wrong in Laxman Narasimhan's 17 months as CEO of Starbucks

Starbucks CEO Laxman Narasimhan is out after 17 months in the role. His leadership was hit by falli…

Grace Dean   


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4 mins read

Starbucks' Howard Schultz was the gold standard for good bosses everywhere. Then Gen Z worked for him.

In Starbucks' early days, Howard Schultz was seen as a leader in corporate responsibility. His publ…

Alex Bitter   


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2 mins read

Starbucks is launching olive oil infused-coffee, and even interim CEO Howard Schultz acknowledged there was 'some skepticism' about the drink

Three olive-oil-infused coffee beverages will be available at Starbucks stores in Italy from Wednes…

Huileng Tan   


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2 mins read

Starbucks CEO Howard Schultz says 'I'll get on my knees' and 'do whatever you want' pleading with workers to return to the office

Schultz conceded his attempts to get workers back in the office have been "unsuccessful," speaking …

Bethany Biron