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Thiruvananthapuram, Kerala has achieved a milestone by securing the distinction of having the highest number of five-star hotels in the country. This was revealed in the latest data available in the National Database for Accommodation units. Kerala has surpassed states like Maharashtra, Rajasthan and Goa which are popular amongst the tourists and corporates as convenient locations. According to the rankings, Maharashtra has taken the second position with a total of 35 five-star hotels, Goa ranks third with 32 five star properties followed by the national capital Delhi with 27 five-star hotels. P.B Nooh, director, Kerala tourism stated while the government plays a major role in developing infrastructure and amenities, private players develop amenities provided to them, helping increase the influx of national and international tourists to Kerala. Rahul Raj, General Manager, Hyatt Regency Trivandrum, a recent but notable addition to the state's five star property portfolio said not only does this put us on a pedestal projecting Kerala as a most sought-after destination for leisure and MICE but also plays a major role in creating more opportunities for career development in the hospitality sector. Shruti Shibulal, CEO and Director, Tamara Leisure, said this accomplishment serves as a strong catalyst, motivating us to actively promote and enhance the hospitality and tourism industry in Kerala.

This state has beaten Goa and Maharashtra with the highest number of five-star hotels in India

<ul class="summary-list"><li>One of the US' biggest <keyword id="18966" type="ORGANIZATION" weightage="60" keywordseo="Hotel">hotel</keyword> owner-operators is adding extra pool and gym charges, the WSJ reported.</li><li><keyword id="1209" type="PERSON" weightage="60" keywordseo="Guests">Guests</keyword> at some MCR <keyword id="6368036" type="UNKNOWN" weightage="60" keywordseo="hotels">Hotels</keyword> pay $25 for the pool over the weekend - but rooms are cheaper.</li><li>Hotel owners are also charging guests extra for daily housekeeping, industry executives said.</li></ul>One of the largest hotel owners in the US is charging guests extra <keyword id="86091" type="PERSON" weightage="60" keywordseo="fees">fees</keyword> for the swimming pool, early check-in, gym, and breakfast at some hotels - while cutting room rates in return, <a href="https://www.businessinsider.com/reviews/out?u=https%3A%2F%2Fwww.wsj.com%2Farticles%2Fhotels-try-out-fees-for-using-the-pool-and-checking-in-early-11629192602%3Fmod%3Dbusiness_lead_pos13">The Wall Street Journal</a> reported on Tuesday.MCR Hotels, which says it's the US' fourth largest <a href="https://www.businessinsider.com/best-luxury-hotels-usa">hotel</a> owner-operator, has added extra charges for amenities and services at about 12 of its independent hotels, the company's CEO Tyler Morse told The Journal.Guests have to pay $20 to check into the <a href="https://www.businessinsider.com/best-hotels-cancun-mexico">hotel</a> early, and pay a similar amount to check out late, Morse told The Journal.The swimming pool will now cost guests $25 to use over the weekend, but is free during the week, he added.Guests will also have to pay to use the gym and to eat breakfast, Morse told The Journal.In return, the hotels are cutting their room prices. Insider has asked MCR to clarify the reduction in room rates."Not every guest wants every product, and they don't want to pay for something they were never going to use anyway," Morse told The Journal.Among the hotels with the new charges are the TWA Hotel at John F. Kennedy International Airport and the High Line Hotel in Manhattan, Morse said.Read more: <a href="https://www.businessinsider.com/how-luxury-hotels-accommodate-same-sex-lgbtq-travelers-2021-6">LGBTQ+-friendly resort amenities and services are becoming mainstream as luxury destinations improve efforts to attract this group of travelers with trillions in purchasing power</a>Industry executives told The Journal that hotel owners are also charging guests extra for daily housekeeping in their rooms, as well as for WiFi.Hotels have been spending more on sanitization during the pandemic to reduce the spread of COVID-19, Kerry Ranson, CEO of hotel management group HP Hotels, told The Journal. The only way to recoup those losses was to charge guests, he said."It shows the consumer is willing to pay for it, and for years we've been giving it away," Ranson said.Hotels offering cheaper room rates on online travel agents' sites would overall save money, The Journal reported. Agents won't get as much money from bookings through their site, and won't take a share of the extra fees hotels charge.Greg Friedman, CEO of hotel owner Peachtree Hotel Group, told The Journal he was interested in saving cash this way, but said he wouldn't implement the strategy any time soon."The challenge is, who would jump off the cliff first?" he said to the Journal.Hotels have had a hard time recovering from the pandemic. Many staff <a href="https://www.businessinsider.com/labor-shortage-hotel-hospitality-job-applicants-work-hiring-leo-washington-2021-7">remain unemployed</a> as hotels cut back on services to save money, Insider's Sarah Jackson <a href="https://www.businessinsider.com/hospitality-workers-out-of-work-as-hotels-recover-without-them-2021-8">reported</a> on Sunday.

One of the US' largest hotel owners is charging guests $25 to use the swimming pool and $20 for early check-in - but is cutting room prices in return

<ul><li>Indian Hotels — the hospitality arm of the <keyword id="6355725" type="ORGANIZATION" weightage="20" keywordseo="tata-group">Tata Group</keyword> that includes the <keyword id="6453087" type="COMPANY" weightage="20" keywordseo="taj-hotels">Taj Hotels</keyword> — is planning to put its properties under sale and lease back.</li><li>Six of the <keyword id="73077" type="PERSON" weightage="20" keywordseo="Ginger-Hotels">Ginger hotels</keyword> are already in line along with other hotels that come under joint ventures or associated companies.</li><li>Indian Hotels is planning on becoming ‘asset light’ as the Indian economy cools off and consumer spending is starting to slow down.</li></ul>Tata Group’s Taj Hotels aren’t going anywhere but some of its more budget offerings — like the Ginger hotel chain — are getting sold off but will be leased right back to them. Indian Hotels, the <a href="https://www.businessinsider.in/inside-taj-mahal-hotels-beautiful-and-luxurious-suites/articleshow/53549610.cms">hospitality arm</a> of the Tata Group that owns and operates the <a href="https://www.businessinsider.in/thelife/culture/the-25-best-hotels-in-india/slidelist/22493456.cms">Taj Hotels</a>, is looking to reduce its ownership of properties to 50% by 2022, as it wants to turn ‘asset light’. It has around 45 properties it owns under the Ginger brand, but wants to shed some weight by offloading 5-10% of the properties, and continue to operate it. 
 
 
 
 <div type="ExtQuote" text="As part of our Aspiration 2022 business strategy we are pursuing an asset light model. In line with this we propose to sell and lease back some of our Ginger properties in non metro towns. We will continue to operate these properties under a management contract after the proposed sale." auname="IHCL Company Spokesperson"></div>







 Retaining flagship properties The Managing Director and CEO of Indian Hotels, Puneet Chhatwal, told <a href="https://news.google.com/articles/CAIiEHD6x-q4b9jaA9jUjpJESRQqGQgEKhAIACoHCAow2pqGCzD954MDMM_yigY?hl=en-IN&amp;gl=IN&amp;ceid=IN%3Aen">Bloomberg</a><a href="https://theprint.in/economy/tatas-taj-hotel-chain-to-sell-assets-to-trim-debt-as-consumer-spending-slackens/274158/amp/?__twitter_impression=true"> </a>that while the company is looking to reduce its debt by getting rid of some of the <keyword id="507551" type="PERSON" weightage="20" keywordseo="budget-hotels">budget hotels</keyword> in its portfolio — the legacy and flagship properties, namely hotels within the Taj brand, aren’t up for grabs. However, as many as six of the Ginger hotels are already a part of the sale and lease-back plans. What this mean is that Indian Hotels will be selling the properties and then taking them up on rent so that the current management stays in place. This is also true with other hotels that are a part of joint ventures or under associate companies, according to Chhatwal. On the other hand, Indian Hotels also opened up three new hotels in key strategic markets like Goa and Agra as per last quarter’s <a href="https://www.ihcltata.com/investors/">earnings report</a>. It has also launched a new hotel brand called ‘SeleQtions’ to up its brand image. SeleQtions includes named and distinctive hotels as well as Chambers — India’s most iconic business club. Cutting down on debt India’s economy is <a href="https://www.businessinsider.in/indias-growth-will-come-from-cities-as-urban-indians-will-contribute-75-of-it/articleshow/70563586.cms">cooling down</a> and consumer spending is set to fall further, which is why Indian Hotels is looking to lighten its assets. Even, <a href="https://www.businessinsider.in/the-tata-group-has-two-airlines-and-two-more-to-choose-fromair-india-and-jet-airways/articleshow/70129384.cms">Jet Airways</a> going out of business hit the Tata-owned enterprise, forcing the company to write off some of its dues. Indian Hotels has been on the path to reduce its debt for a while. It has gone from ₹31 billion in 2017 to ₹20 billion as of March 2019. Tata Group’s Indian Hotels isn’t the only brand under the umbrella that’s being revamped. Tata Steel and <a href="https://www.businessinsider.in/interesting-facts-about-ratan-tata-favorite-company-tata-motors/articleshow/69970526.cms">Tata Motors</a> are also restructuring their portfolio to gain some headwind in the European markets. Note: The article has been updated to include the statement from IHCL spokesperson to clarify that they will still be operating Ginger hotels and the headline has been changed accordingly. See also: <a href="https://www.businessinsider.in/tata-is-planning-to-open-extreme-fast-fashion-stores-just-like-zara/articleshow/69938341.cms">Cheaper by the dozen: Tata wants to bring Instagram styles to stores, instantly</a> <a href="https://www.businessinsider.in/indiainsider/tata-lic-infosys-sbi-and-mahindra-are-among-the-top-10-indian-corporate-brands/slidelist/70256778.cms">Tata, LIC, Infosys, SBI, and Mahindra are among the top 10 Indian corporate brands</a> <a href="https://www.businessinsider.in/tata-motors-stock-price-falls-after-record-loss-due-to-jlr-troubles-in-china-and-uk/articleshow/67894956.cms">Tata Motors loses over a billion dollars in market value</a>

Taj Hotels wants to turn asset light with its sell-and-lease-back strategy

<ul class="summary-list"><li>During the off-seasons, <keyword id="6368036" type="UNKNOWN" weightage="60" keywordseo="hotels">hotels</keyword> still have staff members working hard to prepare for guests.</li><li>In Death Valley, during the highest temperatures, the general manager stays busy and has fun.</li><li>In Yosemite and Michigan, staff works hard to update <keyword id="18966" type="ORGANIZATION" weightage="60" keywordseo="Hotel">hotel</keyword> decor and fix everything that breaks.</li></ul>Hotels and resorts are full of life during busy seasons, <a href="https://www.insider.com/things-you-should-never-do-in-a-hotel-2019-12">but the action doesn't stop</a> when the guests go home.Many <keyword id="6354692" type="UNKNOWN" weightage="60" keywordseo="Travel">travel</keyword> destinations have cycles of busy seasons, with tourists abound and high prices, and off-seasons, where there are few or no guests staying on the property. These typically occur during unfavorable weather or general unpopularity, when not many people are traveling to a certain spot. During these seasons, innkeepers and general managers work hard to maintain the space and ensure it's at its best and ready to host visitors when next year's busy season begins. And sometimes working on an empty resort has its perks. Three leadership figures at hotels and resorts across the US told Insider what it's like to <a href="https://www.insider.com/hotel-deals-concierge-2019-4">experience popular destinations in a whole different way</a>.<h2>Death Valley's off-season has incredibly high temperatures, but this general manager doesn't mind </h2><div type="image" title="IMG 4516.JPG" height="777" width="1037" msid="81521516" hostid="261"></div>John Kukreja has experience working in luxury hospitality positions throughout India, Saudi Arabia, and the US. When the opportunity arose to work in California's Death Valley, he jumped at the chance. "It was 122 degrees when I came for the interview," Kukreja, who is now general manager of The Oasis at Death Valley, told Insider.Death Valley's off-season <a href="https://www.outsideonline.com/2404232/ultimate-death-valley-national-park-travel-guide">is summer</a> when temperatures are at an all-time high and can be unbearable for most visitors. "Sometimes people come here when it's hotter, just to experience the heat," Kukreja said. "I always say to make sure to hydrate yourself."But Kukreja said some people don't realize how beautiful Death Valley is because of the heat. After the four-month off-season, the weather is pretty mild. "People think, 'Death Valley, what are you doing there?' But that's just for the four months that are hot … June, July, August, and September," he added. "Then it's almost like a switch turns off in September, and you have eight months of absolutely gorgeous weather."<div type="image" title="5C3FB083 EE3B 4F6F B51D B677AA66E1BF.JPG" height="3024" width="4032" msid="81521517" hostid="261"></div>Luckily, the region's heat is no problem for Kukreja or his family, even though the area just hit <a href="https://www.nps.gov/deva/learn/nature/weather-and-climate.htm#:~:text=Death%20Valley%20is%20famous%20as,Creek%20on%20July%2010%2C%201913.">134 degrees Fahrenheit</a> - its hottest temperature on record in more than a century. His family relocated to Death Valley in 2016, and now they live in the area year-round at The Oasis' employee housing. Since the closest town is Pahrump, Nevada, which is an hour away, the resort has an on-site commissary and warehouse for food and supplies. <div type="image" title="IMG_6427" height="2274" width="3024" msid="81521518" hostid="261"></div>There's also a general store that the employees can get discounts at to buy groceries and other necessities so that they won't have to venture into Nevada for essentials. But when they do, Kukreja said, his family is somewhat famous. "It's funny because they know us now - we're the 'Death Valley Family,'" Kukreja told Insider. During the year, his four kids are homeschooled. While The Inn at Death Valley is closed during the summer, Kukreja and his family keep busy in the community. "I coach soccer, we practice ballet, Boy Scouts, all sorts of activities," he said. "People don't always realize that <a href="https://www.insider.com/hotels-with-great-views-2018-8">there's a lot to explore</a> in Death Valley."He said his family is always experiencing something new in the area, like catching a glimpse of a mother owl showing off her babies, watching a tarantula cross the road, or spying a wild coyote stalking golf balls thinking they're a snack.Still, a lot of maintenance and construction needs to be completed before the hotel reopens. When the property is unoccupied, the on-site team focuses on construction and renovation projects to prepare for busy season. Right now, they're also working on building 80 more cottages on the property. <div type="image" title="IMG 4527.JPG" height="2268" width="3023" msid="81521519" hostid="261"></div>His family also adjusts their schedule during the intensely hot off-season."In the summer, we change the whole family setup - instead of 6:30 we start waking up at 5:30," said Kukreja. This helps them to take advantage of the day before the temperatures begin to go up.<div type="image" title="IMG 6615.JPEG" height="600" width="800" msid="81521520" hostid="261"></div>They don't seem to mind the temperatures that keep visitors away too much. "I say to people you can have the extreme of Alaska in <keyword id="46788" type="PERSON" weightage="60" keywordseo="Winter">winter</keyword> at -40 degrees, or you could be here. It's just a temperature, and just for four months - the rest of the year it's beautiful," Kukreja told Insider. <h2>During the winter, this Yosemite inn can be like 'living on a big cruise ship' where something always needs maintenance </h2><div type="image" title="blackberry inn" height="1536" width="2048" msid="81521521" hostid="261"></div>Located in the same state but a different climate, The Blackberry Inn Yosemite traditionally closes in late November.The chillier late fall and winter temperatures keep guests away until spring, one of the area's <a href="https://jameskaiser.com/yosemite-guide/how-to-avoid-the-crowds-in-yosemite/#:~:text=If%20you%20visit%20outside%20the,waterfalls%20are%20at%20their%20peak.">busiest times of year</a> because of the <a href="https://www.smartertravel.com/yosemites-best-and-worst-in-every-season/">warm weather</a> and prime waterfall access.When they first arrived at the California inn, married couple Alex North and Steve McCorkle had no hospitality experience - now, the duo is successfully entering their 14th season. <div type="image" title="blackberry inn" height="1536" width="2228" msid="81521522" hostid="261"></div>The off-season gives them a chance to rejuvenate and detox, North said, since "it can be draining to be 'on' all the time, and we want everyone to be happy."But it's far from a relaxing break. Since it's just the two of them and they're "in the middle of nowhere," they try to do everything themselves."My husband is going to be 73 and I'm going to be 60 this year and we work really physically hard during the off-season," North told Insider. <div type="image" title="blackberry inn" height="1150" width="1534" msid="81521523" hostid="261"></div>For the duo, the off-season starts with resetting all of the rooms. "When we close in November, we strip the beds, strip the curtains, put the mattresses up against the wall to air out, and we'll crack the windows so that the inside of the rooms also get the chance to rejuvenate and get fresh air to breathe," she explained. She said it takes a lot of work to maintain a 36-acre property where something always needs maintenance. "It's like living on a big cruise ship - stuff breaks," she told Insider. <div type="image" title="blackberry inn" height="1412" width="1883" msid="81521524" hostid="261"></div>In their line of work, they "pick up a lot of skills along the way," and if they don't know how to do something they'll conduct their own research to teach themselves.The couple also has a lot of their own on-site equipment, including a tractor and a bulldozer."If there's any takeaway, it's that we work as a team here on most things, and try to play to the strengths of the individual," North added. <div type="image" title="blackberry inn" height="1536" width="2049" msid="81521525" hostid="261"></div>In between painting, getting the carpets steamed, and splitting wood for fireplaces, the couple also ensures their inn is up to code when they reopen in April.This includes tasks like replacing batteries in smoke detectors and taking care of the certification for the fire extinguishers.<div type="image" title="blackberry inn" height="1536" width="2049" msid="81521526" hostid="261"></div>But it's all worth it for the couple - the people they meet and <a href="https://www.insider.com/5-star-hotels-secrets-2018-4">great experiences they can give guests</a> when they return are priceless. "My favorite part of hospitality is getting to meet people from all over the world, and learn from them," North told Insider. "You find out about other hidden gems that you'd like to go see yourself."<h2>Island life continues during the frigid temperatures of a Michigan winter</h2><div type="image" title="Grand Hotel" height="600" width="1200" msid="81521527" hostid="261"></div>Across the country, Holly Nitzschke, director of convention services at Grand Hotel on Michigan's Mackinac Island, lives on the island year-round overseeing on-site responsibilities at the hotel. The hotel's busy season is from summer to early fall because the weather is warmer and more predictable, plus ferry companies <a href="https://www.mackinacisland.org/blog/11-mackinac-island-faqs-for-2019-vacation-planning/#:~:text=Mackinac%20is%20always%20open!,island%20any%20time%20of%20year.">schedule more frequent trips to and from the island</a>. She said it's pretty busy but beautiful to be on-site when the property is closed from November through May when the weather is quite unpredictable and not ideal for most guests. Her team is always prepared for the worst during off-seasons since the northern Michigan island experiences higher-than-average snowfall and the average winter temperatures can fall between <a href="https://www.weather-us.com/en/michigan-usa/mackinac-island-climate">14 to 23 degrees Fahrenheit</a>. "Being on-site during the off-season is very unique," Nitzschke told Insider. "It's very peaceful, very quiet - the island, in general, has an amazing community."<div type="image" title="grand hotel" height="900" width="1200" msid="81521528" hostid="261"></div>"When I'm at the hotel in the off-season, I work in my same office but it feels very different to have it be so quiet. It's fun to walk around and explore all the guest rooms, see the views and take everything in - you kind of have the entire building to yourself," she said. But there's still a lot of work to be done to maintain the 135-year-old building. To prepare for winter, the maintenance team turns off most of the electricity and the water. They also remove the decorations, like the outside awnings and big porch lights, since it can get very windy on the island in the winter. "You have a short window in the spring where you can get certain tasks done, such as painting, because you have to have a certain temperature," Nitzschke told Insider. She said they have to do a lot of planning so they don't end up displacing guests once they return.Since the inn is over a century old, the team also paints and redecorates to adapt to the changing design style of each year. In the fall, they go through each room with a professional decorator to see what needs to be changed.<div type="image" title="empty ballroom grand hotel" height="900" width="1200" msid="81521529" hostid="261"></div>Nitzschke said her job working in events and conventions for the hotel doesn't calm down during the winter, either, even though there aren't huge bookings. "Once the hotel closes in the fall, I get started on assisting with next year's groups," she added. Nitzschke plans ahead for the upcoming spring, summer, and fall months since being on an island adds logistical challenges that can make the process difficult. For example, vendors and clients must ship equipment by boat and horse and carriage since just "pulling your car up" is not an option on Mackinac Island. Still, she said, Michigan winters can be beautiful, and working at a hotel on <a href="https://insider.com/photos-tour-private-island-you-can-rent-with-friends-florida-2020-10">a small island</a> year-round can feel like being surrounded by a giant family."We've always felt accepted, and people very much look out for each other," she said.

Employees reveal what it's really like working in empty hotels when there are no guests

<keyword id="166964" type="General" weightage="80" keywordseo="itc-hotels" source="Orion">ITC Hotels</keyword> announced the signing of a <keyword id="1869154" type="General" weightage="80" keywordseo="welcomhotel" source="Orion">Welcomhotel</keyword> in <keyword id="6357621" type="General" weightage="80" keywordseo="jabalpur" source="Orion">Jabalpur</keyword> under a management contract with A.R.V. <keyword id="6368036" type="General" weightage="100" keywordseo="hotels" source="Orion">Hotels</keyword> Private Limited. <keyword id="15307506" type="General" weightage="50" keywordseo="welcomhotel-jabalpur" source="Orion">Welcomhotel Jabalpur</keyword> will offer 124 rooms, more than 15,000 sq. ft. of banquet space along with two restaurants, a swimming pool, a spa and a fitness centre. Located at Sagra, the property is just 6 km away from the popular tourist spot Bhedaghat, while also being accessible to the IT Park (1.5 km), Jabalpur Junction Station (11 km) and Jabalpur Airport (24 km). Anil Chadha, Divisional Chief Executive, ITC Hotels said: "Welcomhotels are on a high growth trajectory, both in business and leisure destinations. We are excited to bring the Welcomhotel brand from the ITC Hotels group to Madhya Pradesh. Jabalpur offers a healthy mix of commercial, trading, government and leisure-oriented business opportunities and has become a key administrative and business centre for the state. The significant meeting and banquet space backed by ITC Hotels' renowned strength in food and beverage and hospitality service will impart Welcomhotel Jabalpur an edge in the market." Rajesh Kumar Jain, Managing Director, A.R.V. Hotels Private Limited, stated: "We are excited to be partnering with ITC Hotels to bring the Welcomhotel brand to Jabalpur. With ample tourism potential around the city, I believe that this hotel will give Jabalpur the necessary boost to attract more demand here." Navanshu Jain, Director, A.R.V. Hotels Private Limited, said: "I have been fond of ITC Hotels when I travel across India and have always felt a strong connection with the brand. I am sure the people of Jabalpur will feel the same warmth about our upcoming property." Designed for those who demand more to make the most out of their stay, Welcomhotel by ITC Hotels is the new age traveller's key to curated immersive experiences that enrich both business and leisure journeys. With an endeavour to provide enriching experiences, the Welcomhotel by ITC Hotels brand is reflective of the warmth of Indian culture while upholding the benchmark service standards that ITC Hotels are known for. SEE ALSO: <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/auto/news/uber-launches-its-advertising-division-to-showcase-ads-during-rides/articleshow/94980361.cms">Uber launches its advertising division to showcase ads during rides</a> <a target="_blank" class="c-link c-message_attachment__title_link" href="https://www.businessinsider.in/business/corporates/news/adani-transmission-bags-project-from-best-to-install-over-1-million-smart-meters-in-mumbai/articleshow/94982223.cms">Adani Transmission bags project from BEST to install over 1 million smart meters in Mumbai</a>

ITC Hotels signs Welcomhotel Jabalpur

<ul class="summary-list"><li>Former employees at <keyword id="4221878" type="ORGANIZATION" weightage="60" keywordseo="trump-hotel">Trump hotel</keyword> said they had to pretend to support the president while on the job.</li><li>The hotel staff said they would also face harassment from anti-Trump activists.</li><li> However, one huge perk of the job: getting paid well.</li></ul>For employees at the <keyword id="1325665" type="PERSON" weightage="60" keywordseo="Trump-International-Hotel">Trump International Hotel</keyword> who weren't <keyword id="6354484" type="PERSON" weightage="60" keywordseo="Donald-Trump">Donald Trump</keyword> supporters, pretending to be one was an unwritten rule of the job, according to a <a href="https://www.washingtonian.com/2021/02/19/trump-hotel-employees-tell-all-what-it-was-really-like-serving-right-wing-elite/">Washingtonian report</a> on Thursday. One ex-manager at the luxury hotel in Washington, DC, told the local magazine that she quickly learned on her first days at work she'd have to fake being a fan of the former president. When given a tour of the place by another employee, they had commented that Trump was "such a kind soul" and "so good to the people."The former manager felt inclined to agree, but later admitted: "Inside, I was dying."Another past employee, Michel Rivera, who was a bartender at the lobby bar, told the Washingtonian that he had to lie in order to portray himself as part of the Trump crowd."I said certain things to play the part and do what I needed to do in order to avoid problems," Rivera told the magazine. "A lot of times, I would end up being like, 'Yes, I support the president. He's an amazing guy.'"The Washingtonian's Jessica Sidman spoke to several past employees of the Trump hotel who detailed the pros and cons of working at a place owned by the former president while he was in office. Besides the feigned enthusiasm over Trump, another regular work occurrence was harassment from people who opposed Trump.Sometimes, food suppliers to the hotel's restaurant BLT Prime would send spoiled produce and poor cuts of fish and meat, former executive chef Bill Williamson said.During breaks on the hotel balcony, one manager who was actually pro-Trump, said he'd get the finger from a passerby. While in uniform on his Metro commute, he'd get berated by other traingoers. Ultimately, he got tired of the public shaming and left the job, he told the Washingtonian.Employees were also expected to abide by strict dress codes, with policies limiting the length of a man's beard and the length of a woman's fingernails. "I always tried to dress like a Fox <keyword id="6355005" type="UNKNOWN" weightage="60" keywordseo="news">News</keyword> anchor," one former female manager said.The onset of the coronavirus pandemic triggered layoffs for all employees, the Washingtonian noted, yet once shutdown restrictions lifted and places started to re-open, workers said a new task became making sure Trump allies visiting the hotel - who often neglected public health guidelines - would wear their mask.Still, one major perk of a job serving prominent public officials was the pay, employees said. Rivera, the former bartender, told the Washingtonian that it was the highest-paying job he ever had, earning over $100,000 a year with tips. Now, due to fear of backlash from future employers, his resume says that he used to work at the "Old Post Office" - which is what the DC building was before being renovated into the Trump hotel.

Trump hotel employees say they had to pretend to support the president: 'Inside I was dying'

<ul class="summary-list"><li>A grandmother told WXIA that a <keyword id="11931393" type="UNKNOWN" weightage="60" keywordseo="georgia" source="Orion">Georgia</keyword> <keyword id="11898229" type="UNKNOWN" weightage="60" keywordseo="hotel" source="Orion">hotel</keyword> kicked her out after she left a three-star review.</li><li>Shortly after she flagged problems with the pool and toilet, police told her to leave, she said.</li></ul>A woman and her 6-year-old granddaughter were kicked out of a Georgia hotel after leaving a three-star review, a report by the local <keyword id="11893589" type="UNKNOWN" weightage="60" keywordseo="news" source="Orion">news</keyword> outlet <a href="https://www.11alive.com/article/news/investigations/the-reveal/hotel-calls-police-grandma-bad-review/85-377e243e-f05c-46e9-85f7-8a0748c7b71d">WXIA</a> said.Susan Leger told the publication that police knocked on her door and asked her to leave hours after she checked in for her three-night September stay at the Baymont Inn &amp; Suites in Helen, Georgia. The hotel is owned by <a href="https://www.businessinsider.com/personal-finance/wyndham-rewards-earner-plus-credit-card-review?r=US&amp;IR=T">Wyndham Hotels &amp; Resorts</a>.Leger said <a href="https://coupons.businessinsider.com/hotels-com">Hotels.com</a>, a bookings and reviews site, had emailed her asking for feedback. She told WXIA that she left a three-star review and highlighted some problems with the hotel: "Rundown. Pool's not open. Toilet doesn't flush well."The hotel's <a href="https://uk.hotels.com/ho209878/baymont-by-wyndham-helen-helen-united-states-of-america/?q-rooms=1&amp;q-room-0-adults=2&amp;q-room-0-children=0">listing</a> on <keyword id="12599612" type="UNKNOWN" weightage="60" keywordseo="hotels-com" source="Orion">Hotels.com</keyword> said the pool would be unavailable until around January 2022.Leger said that at 8:40 p.m., the hotel manager rang her cellphone, telling her she had to leave and that he had already called the police. Leger told WXIA that she had initially thought it was a prank.In records of the 911 call obtained by WXIA, the manager told the dispatcher, "We are getting ready to refund because they have reviewed that the room is dirty and the place is rundown." He also told the dispatcher that Leger had refused to leave, which she denied to WXIA.Leger said the police then knocked at her door and asked her to leave, which she did.She told WXIA that the police officer said it was <a href="https://law.justia.com/codes/georgia/2010/title-43/chapter-21/article-1/43-21-3-1/">within the law</a> for the hotel to kick her out over a bad review.In a police report obtained by WXIA, Officer William Barrett listed the reason for Leger's removal as "Leger had given the motel a bad review."Danny Vyas, the hotel's manager, told WXIA that Leger hadn't reported the issues to the hotel."We can fix that, right? If you let us know. But she never let us know anything," he said.But in a second interview two months later, Vyas told WXIA that Leger and her granddaughter had been kicked out of the hotel because they'd made multiple complaints."They called me at least ten, 11 times in maybe one hour," he said. "Sink is not working. Everything is not right." The police officer helped Leger and her granddaughter find another room at a nearby hotel, WXIA reported. The publication said Leger had prepaid for the three-night stay via Hotels.com, and that the Baymont didn't refund her.Leger requested a refund from Hotels.com, but she was told that the site had been unable to contact the property. It added that it needed to follow the terms and conditions of the booking, "which states refunds are not allowed," WXIA reported.But the site issued Leger a full refund after WXIA contacted it for comment, two months after her stay. Hotels.com said on Tuesday that it had temporarily removed the hotel from its site while it conducted an investigation.Hotels.com and Wyndham did not immediately respond to Insider's request for comment.On <a href="https://uk.hotels.com/ho209878/baymont-by-wyndham-helen-helen-united-states-of-america/?q-rooms=1&amp;q-room-0-adults=2&amp;q-room-0-children=0">Hotels.com</a>, the Baymont had a guest rating of 6.6 out of 10, and it was classed as a 2.5-star hotel by the site."If you don't want to be walking in your pajamas with your six-year-old granddaughter, don't leave a review if you're currently still at the place," Leger told WXIA.

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You Searched For "hotels" and got 7 results

This state has beaten Goa and Maharashtra with the highest number of five-star hotels in India

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One of the US' largest hotel owners is charging guests $25 to use the swimming pool and $20 for early check-in - but is cutting room prices in return

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Employees reveal what it's really like working in empty hotels when there are no guests

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Trump hotel employees say they had to pretend to support the president: 'Inside I was dying'

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A woman and her 6-year-old granddaughter were kicked out of a Georgia hotel in their pajamas after leaving a 3-star review, a report says

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