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5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
3 mins read
Beyond just chats: Indian tech majors start bagging deals in GenAI space
Less than a year after ChatGPT was launched, Indian tech majors have started bagging generative AI …
2 mins read
Everyone will join, there is no change: Infosys CEO after delaying joining of 2,000 freshers for over two years
Infosys, criticised for delaying the onboarding process for freshers since 2022, assured that all j…
2 mins read
Trading activity to hinge on Q1 results, global trends in holiday-shortened week: analysts
Among major quarterly earnings to be tracked this week are from HDFC Life Insurance Company, Bajaj …