<ul class="summary-list"><li>Fitness tracker maker <keyword id="58449" type="COMPANY" weightage="60" keywordseo="Garmin">Garmin</keyword> confirmed that it was recently the victim of a cyber attack, coming after reports said the company was hit with a <keyword id="6362094" type="PERSON" weightage="60" keywordseo="Ransomware">ransomware</keyword> attack.</li><li>The attack encrypted some of Garmin's systems and was responsible for the multi-day outage that began near the end of last week.</li><li>The news came on Monday as Garmin's services slowly began coming back online.</li><li>Garmin expects service to return to normal in the coming days.</li></ul>Fitness tracker maker Garmin confirmed on Monday that a <a href="https://www.businesswire.com/news/home/20200727005634/en/Garmin%C2%AE-issues-statement-outage/">cyber attack was behind the outage</a> that's been impacting its services over the past several days. The news came as the company's affected services slowly began coming back online.The attack occurred on July 23 and encrypted some of the company's systems. Garmin says it expects to return to normal operations over the next few days.Reports from <a href="https://www.zdnet.com/article/garmin-services-and-production-go-down-after-ransomware-attack/">ZDNet</a>, <a href="https://techcrunch.com/2020/07/25/garmin-outage-ransomware-sources/">TechCrunch,</a> and the <a href="https://www.bbc.com/news/technology-53553576">BBC</a> have said the outage was the result of a ransomware attack, but this is the first time Garmin has mentioned a cyber attack in connection with the outage.The company's <a href="https://connect.garmin.com/status/?zebratwo=CJ&amp;cjevent=4ee24b4dd01011ea80b3023b0a240611&amp;utm_source=CJ&amp;utm_medium=Text_medium=Text">system status dashboard</a> shows that its Garmin Connect service, which customers use to manage their devices and track health data, has regained some functionality but is still limited. Leaderboard statistics in the app's challenges section may be delayed, for example, and the app's daily summary feature is delayed. Workouts are also not syncing to devices at this time.Garmin says <a href="https://www.garmin.com/en-US/outage/">on its website</a> that it's unable to receive any calls, emails, or online chats, noting also that some features and service remain unavailable to customers. In addition to impacting its line of consumer <keyword id="1616177" type="PERSON" weightage="60" keywordseo="Fitness-trackers">fitness trackers</keyword>, the outage is also said to have affected the company's aviation products.The company hasn't revealed much about the outage, but did say there's no indication that consumer data including activity, payment, or any other personal information was compromised. Customers also shouldn't have to worry about losing any health and wellness data gathered by Garmin devices. Such data is stored on the device and should appear in the app once it starts syncing again, the company says. Some Garmin users have said on Twitter that they've begun noticing some services resuming. Others, however, have expressed frustration about the situation or shared their workarounds. <blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Le Rouge et Noir (@BZH_RougeEtNoir) <a href="https://twitter.com/mims/statuses/1287756063308218373?ref_src=twsrc%5Etfw">July 27, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Greg Clark (@GregClarkMusic) <a href="https://twitter.com/mims/statuses/1287756020958334976?ref_src=twsrc%5Etfw">July 27, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Mauricio Arregui (@mau_ac) <a href="https://twitter.com/mims/statuses/1287756065954766849?ref_src=twsrc%5Etfw">July 27, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—JD (@_magnoliagrace) <a href="https://twitter.com/mims/statuses/1287755927790194689?ref_src=twsrc%5Etfw">July 27, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—AmandaPanda (@AmandaBruton5) <a href="https://twitter.com/mims/statuses/1287754495070367744?ref_src=twsrc%5Etfw">July 27, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Ray Maker (@dcrainmakerblog) <a href="https://twitter.com/mims/statuses/1287670424344690689?ref_src=twsrc%5Etfw">July 27, 2020</a></blockquote>On July 23, ZDNet reported that Garmin had shut down its services to grapple with the aftermath of a ransomware attack. A new type of ransomware called WastedLocker is believed to have been behind the attack, according to the reports. <keyword id="6361948" type="UNKNOWN" weightage="60" keywordseo="cybersecurity">Cybersecurity</keyword> software company <a href="https://blog.malwarebytes.com/threat-spotlight/2020/07/threat-spotlight-wastedlocker-customized-ransomware/">Malwarebytes reports</a> that WastedLocker is commonly used by a malware exploitation gang called Evil Corp, and that the ransomware is usually targeted at specific organizations.

Some Garmin services are still offline several days after a giant cyber attack shut them down, the company said

<ul class="summary-list"><li>Smartwatch maker <keyword id="58449" type="COMPANY" weightage="60" keywordseo="Garmin">Garmin</keyword>'s website, app, and call centers are down after it was reportedly the victim of a <keyword id="6362094" type="PERSON" weightage="60" keywordseo="Ransomware">ransomware</keyword> attack.</li><li>Garmin confirmed the outage but did not say anything about its cause, including whether it was the result of a ransomware attack.</li><li>ZDNet reported that the company shut down these services to deal with a ransomware attack, saying that it could be a strain of ransomware known as WastedLocker.</li></ul>Smartwatch maker Garmin's website, Connect app, and call centers are down as the company is said to be grappling with the aftermath of a ransomware attack.Garmin confirmed the outage on its website, but has not shared any information on the cause. <a href="https://www.zdnet.com/article/garmin-services-and-production-go-down-after-ransomware-attack/">ZDNet</a> reported on Thursday evening that the company had shut down these services to deal with a ransomware attack, but the company has not confirmed this."We are currently experiencing an outage that affects Garmin.com and Garmin Connect," the company said in a <a href="https://newsroom.garmin.com/newsroom/press-release-details/2020/Garmin-Outage-Update/default.aspx">statement on its website</a>. "This outage also affects our call centers, and we are currently unable to receive any calls, emails or online chats. We are working to resolve this issue as quickly as possible and apologize for this inconvenience."Business Insider has contacted Garmin with questions about whether a ransomware attack was tied to the shutdown, and whether any customer or employee data was compromised if so. We will update this story accordingly when we hear back.In addition to impacting the company's consumer fitness products, the outage is also said to have affected the service that supports Garmin's line of aviation equipment, according to ZDNet, which cited conversations with pilots that use the software. Garmin has not yet responded to Business Insider's question about which Garmin products have been affected by the outage.Garmin Connect is the companion app to the company's <keyword id="1531471" type="PERSON" weightage="60" keywordseo="wearable-devices">wearable devices</keyword> for tracking workouts, participating in fitness challenges with friends, and managing health data. At the time of writing, services provided through Garmin Connect were still down, according to the company's <a href="https://connect.garmin.com/status/">status website</a>.Some Garmin users mentioned the outage on social media, expressing some frustration about the service being down.<blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Delores Durko (@Deelo444) <a href="https://twitter.com/mims/statuses/1286647664927481856?ref_src=twsrc%5Etfw">July 24, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—A Runner's Resolve (@ARunnersResolve) <a href="https://twitter.com/mims/statuses/1286301378571390983?ref_src=twsrc%5Etfw">July 23, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—The Social Runner (@SocialRunnersSA) <a href="https://twitter.com/mims/statuses/1286650078598438913?ref_src=twsrc%5Etfw">July 24, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Helena (@HChristine19) <a href="https://twitter.com/mims/statuses/1286647895303782405?ref_src=twsrc%5Etfw">July 24, 2020</a></blockquote><blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Jon Spence (@jawspence) <a href="https://twitter.com/mims/statuses/1286647425118208005?ref_src=twsrc%5Etfw">July 24, 2020</a></blockquote>It's unclear who was behind the reported ransomware attack, but it could be a strain of ransomware known as WastedLocker, according to ZDNet, which cited online posts from Garmin employees.Attacks made using the WastedLocker ransomware are usually targeted at organizations, according to <a href="https://blog.malwarebytes.com/threat-spotlight/2020/07/threat-spotlight-wastedlocker-customized-ransomware/">a blog post</a> from <keyword id="6361948" type="UNKNOWN" weightage="60" keywordseo="cybersecurity">cybersecurity</keyword> software company Malwarebytes.

Smartwatch maker Garmin has been hit with a major outage after what may have been a ransomware attack

<ul class="summary-list"><li><keyword id="58449" type="COMPANY" weightage="60" keywordseo="Garmin">Garmin</keyword> paid a multimillion dollar ransom to recover its data from hackers after they held the files for ransom, <a href="https://news.sky.com/story/garmin-paid-multi-million-dollar-ransom-to-criminals-using-arete-ir-say-sources-12041468">Sky News</a> reported Monday.</li><li>The GPS company was the victim of a major <keyword id="6362094" type="PERSON" weightage="60" keywordseo="Ransomware">ransomware</keyword> attack last month that led to a multi-day outage of its services including its smartwatches and aviation products.</li><li>Garmin paid the money through cybersecurity firm Arete IR after the first firm they sought out turned down the job due to concerns about dealing with sanctioned individuals, according to Sky News.</li><li>The malware used against Garmin has been attributed to Evil Corp, a Russia-based hacker group that was placed on a US sanctions list last year, according to <a href="https://www.bleepingcomputer.com/news/security/confirmed-garmin-received-decryptor-for-wastedlocker-ransomware/">Bleeping Computer</a>.</li></ul>GPS and aviation tech company Garmin paid a multi-million dollar sum to hackers in an effort to recover data that the group had held hostage in a ransomware attack last month, <a href="https://news.sky.com/story/garmin-paid-multi-million-dollar-ransom-to-criminals-using-arete-ir-say-sources-12041468">Sky News</a> reported on Monday.On July 23, Garmin's services, which range from smartwatches to aviation products, <a href="https://www.businessinsider.com/garmin-connect-servers-down-possible-ransomware-attack-july-2020-7">suffered a major outage</a>. Several days later, the company confirmed that the outage was due to a <keyword id="6361937" type="UNKNOWN" weightage="60" keywordseo="cyberattack">cyberattack</keyword>.Several media reports said at the time that <a href="https://www.businessinsider.com/garmin-connect-down-after-outage-some-features-coming-back-2020-7">the attack involved ransomware</a>, a type of software custom-tailored to encrypt a company's files until a ransom is paid, though Garmin did not publicly name the type of attack.<a href="https://www.bleepingcomputer.com/news/security/garmin-outage-caused-by-confirmed-wastedlocker-ransomware-attack/">Bleeping Computer</a> reported that Garmin had been targeted by Wastedlocker, a specific ransomware virus that is attributed to a Russia-based hacking group called Evil Corp, and that the group had demanded $10 million for the files.Since the US Treasury Department had <a href="https://home.treasury.gov/news/press-releases/sm845">sanctioned Evil Corp</a> last year following its cyber heist of more than $100 million from banks around the world, Garmin risked running afoul of the sanctions and incurring fines by paying the ransom.The first cybersecurity company Garmin asked to help it pay the ransom turned down the job, citing the sanctions as its reason for refusing to provide its services in cases involving Wastedlocker, Sky News reported.Garmin then turned to another firm, Arete IR, which doesn't believe Evil Corp is necessarily behind Wastedlocker and ultimately worked with the company to help it pay the ransom, according to Sky News.As media reports circulated last month naming Wastedlocker as the ransomware used against Garmin, Arete <a href="https://twitter.com/Arete_Advisors/status/1286653508771614721?s=20">tweeted a link to a report</a> it had published that claimed security research linking the ransomware to Evil Corp was "not conclusive."<blockquote class="twitter-tweet blockquote" data-lang="en" data-cards="" data-conversation="">—Arete Incident Response (@Arete_Advisors) <a href="https://twitter.com/mims/statuses/1286653508771614721?ref_src=twsrc%5Etfw">July 24, 2020</a></blockquote>Garmin and Arete IR did not immediately respond to requests for comment.

Garmin reportedly paid hackers a multimillion dollar ransom to recover files after a cyberattack that left their services offline for several days last month

Good morning! This is the tech news you need to know this Monday. <a href="http://newsletter.businessinsider.com/join/4np/10-things-in-tech&amp;hash=8122c716833601fc1471f79af063b104b104">Sign up here</a> to get this email in your inbox every morning.<ol><li><a href="https://www.businessinsider.com/ubisoft-faces-new-allegations-of-sexual-harassment-and-toxic-culture-2020-7?r=US&amp;IR=TIR=T">Current and former Ubisoft employees made further allegations of sexual harassment by executives at the company, saying that editorial vice president Tommy François boasted to colleagues of masturbating</a>. Ubisoft has been roiled in recent weeks by allegations of assault and inappropriate behavior.</li><li><a href="https://www.businessinsider.com/tech-antitrust-hearing-postponed-apple-amazon-facebook-google-john-lewis-2020-7?r=US&amp;IR=TIR=T">Congress has postponed a major antitrust hearing that would have had the CEOs of Apple, Amazon, Facebook, and Google testifying together for the first time</a>. The highly anticipated hearing, initially scheduled for noon on Monday, planned to examine the business practices of Apple, Amazon, Facebook, and Google, with lawmakers probing whether those companies used their market power to crush smaller rivals. </li><li><a href="https://www.businessinsider.com/blind-survey-workers-remote-google-mental-health-2020-7?r=US&amp;IR=TIR=T">A Google employee posted an anonymous survey asking whether working from home was hurting workers' mental health, and two-thirds of the nearly 10,000 respondents said yes</a>. The companies where the most employees feel remote work is hurting their mental health are Yelp, Facebook, PayPal, and Yahoo. The companies where the fewest employees feel remote work stress are Snapchat, Workday, and T-Mobile.</li><li><a href="https://www.theinformation.com/articles/internal-google-program-taps-data-on-rival-android-apps?shared=52d56f82a18bc126">Google gathered data from people's Android devices that showed how competitors' apps were being used, according to a new investigation from The Information</a>. The revelation could factor into ongoing antitrust investigations against Google, which are probing whether the company used its hardware and software advantages to quash competition.</li><li><a href="https://www.businessinsider.com/exclusive-more-than-1000-people-at-twitter-had-ability-to-aid-hack-of-accounts-sources-2020-7?r=US&amp;IR=TIR=T">More than 1,000 Twitter employees and contractors had access to the internal tool that was core to its giant hack</a>. A large number Twitter employees and contractors had access to internal tools that could change user account settings and hand control to others, two former employees said, making it hard to defend against the hacking that occurred earlier in July. </li><li><a href="https://www.businessinsider.com/sap-qualtrics-ipo-public-offering-2020-7?r=US&amp;IR=TIR=T">SAP has announced that Qualtrics, the subsidiary it purchased for $8 billion in 2018, will be going public</a>. The company said that SAP's board has already approved the deal, and that it plans to maintain its majority stake in the company even after the IPO.</li><li><a href="https://www.businessinsider.com/ad-fraud-operation-called-hydra-is-stealing-millions-from-advertisers-2020-7?r=US&amp;IR=TIR=T">A new ad fraud scheme called Hydra is stealing millions from advertisers by impersonating app traffic, fraud watchers said</a>. The operation was detected a year ago by Israeli company Protected Media, which recently brought it to the US ad industry's attention.</li><li><a href="https://www.businessinsider.com/apple-giving-employees-paid-time-off-vote-volunteer-election-day-2020-7?r=US&amp;IR=TIR=T">Apple announced it would give US retail employees and hourly workers paid time off on Election Day to vote or volunteer at a polling place, Bloomberg News reported Friday</a>. The news comes after nearly 400 other companies joined a nonpartisan coalition called Time To Vote to encourage employees to vote by giving paid time off on Election Day, including Twitter and Uber.</li><li><a href="https://www.businessinsider.com/quibi-paying-blog-network-to-promote-shows-reno-911-2020-7?r=US&amp;IR=TIR=T">Quibi is paying a network of digital media sites to write about its original shows, borrowing a tactic from Netflix, Hulu, and other streamers</a>. The mobile-video startup, which launched in April, has a deal with Static Media's content studio that resulted in paid posts about Quibi programming on entertainment sites like Looper and Nicki Swift.</li><li><a href="https://www.bleepingcomputer.com/news/security/garmin-outage-caused-by-confirmed-wastedlocker-ransomware-attack/">Device startup Garmin was hit by a huge outage through Thursday thanks to a ransomware attack</a>. An employee said they first learned of the attack on Thursday morning.</li></ol>Have an Amazon Alexa device? Now you can hear <keyword id="9070519" type="UNKNOWN" weightage="60" keywordseo="10-things-in-tech">10 Things in Tech</keyword> each morning. Just search for "Business Insider" in your Alexa's flash briefing settings.

You Searched For "garmin outage" and got 4 results

Some Garmin services are still offline several days after a giant cyber attack shut them down, the company said

Lisa Eadicicco

Smartwatch maker Garmin has been hit with a major outage after what may have been a ransomware attack

Lisa Eadicicco

Garmin reportedly paid hackers a multimillion dollar ransom to recover files after a cyberattack that left their services offline for several days last month

Tyler Sonnemaker

10 things in tech you need to know today

Shona Ghosh