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3 mins read

Zomato earned Rs 83 crore from platform fee: What it is, how it benefits the company and how it affects you

Last year, Zomato introduced a platform fee, earning Rs 83 crore by March. This fee, despite makin…

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2 mins read

Swiggy report says GenZ contributes to 40% of food consumption; highlights recent trend of binge-eating

The rise of online food delivery has revolutionized the way India eats.

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2 mins read

Zomato and Swiggy increase platform fee by 20% – food deliveries to get costlier

Zomato and Swiggy have raised platform fees to ₹6 from ₹5, with tests in Delhi and Bengaluru. Despi…

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1 min read

The new "Zomato for Enterprise" will directly bill your company for business-related food orders

Zomato has launched ZFE to streamline corporate food expenses, enabling direct billing and eliminat…

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2 mins read

Swiggy co-founder reveals the company had 0 orders on day 1, now it has over 3 lakh partners

Swiggy’s co-founder recalls the company's humble beginnings as it celebrates a decade of operation.…

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4 mins read

Scheduled food orders to using drones: Zomato experiments that made headlines

Zomato has never really shied away from experimenting in the past. The food delivery giant recently…

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2 mins read

Tech temptations: People go for unhealthier food, spend higher when ordering on digital devices, study suggests

The study highlights how digital ordering platforms significantly shape consumer behaviour, often l…

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2 mins read

Zomato announces new feature for cash on delivery orders and it can help solve a huge problem

Zomato has introduced a feature to address the inconvenience of finding exact change for cash on de…

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3 mins read

Ordering delivery has gotten wildly expensive

The cost of delivery from Uber Eats, DoorDash, and other services is high for many diners. But the …

Alex Bitter   


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2 mins read

Zomato's Deepinder Goyal joins elite list of Indian billionaires

Zomato CEO Deepinder Goyal became a billionaire after a 2.22% stock surge to Rs 227.40, increasing …

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3 mins read

E-commerce is expected to help seasonal hiring for gig roles surge by 20% this festival season: reports

The top gig roles that have been witnessing increased hiring are delivery executives, warehouse wor…

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3 mins read

Americans are still having a lot of stuff delivered from DoorDash and Uber, and it shows how much we'll pay for convenience

DoorDash, Instacart, and Uber all reported that shoppers are still ordering food and other merchand…

Alex Bitter   


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1 min read

Swiggy now delivers to houseboats on Dal Lake in Srinagar

Online food delivery platform Swiggy has announced that it now delivers to tourists staying on hous…

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2 mins read

Hackers really, really like trying to take over your food delivery apps

One-fifth of food delivery accounts from services like DoorDash and Uber Eats have been targeted by…

Alex Bitter   


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2 mins read

A food delivery driver who bit off a customer's thumb has been seen delivering food again

At the time of the attack, the rider was working as a substitute using someone else's account.

Grace Dean   


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3 mins read

Scammers are using delivery apps like Instacart to swindle customers and delivery workers out of money

Scammers are trying to get Instacart shoppers to buy gift cards that the scammers use — but don't p…

Alex Bitter   


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4 mins read

I moved to the US at 16 and went from fast food delivery driver to making $3 million a year. Here's how I did it.

Andres Mendez moved to NYC when he was 16 and started work as a food delivery driver. 15 years late…

Claire Turrell   


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3 mins read

Amazon Prime Day delivery workers say they're planning to grab early-morning shifts and take toilet paper with them

Amazon Prime Day is one of the busiest times of year for Flex drivers as they deliver packages. Som…

Alex Bitter   


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1 min read

Swiggy begins charging Rs 2 'platform fee' per food order from users

Online food delivery platform Swiggy has started charging all users a "platform fee" of Rs 2 per fo…

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2 mins read

China's food delivery gig workers are driving a $208B business, but couriers have it as bad as factory workers

Despite China's food delivery business doubling in the last three years to $208B, the gig workers f…

Katherine Tangalakis-Lippert