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1 min read
Qantas will pay up to about $79 million to resolve claims it sold tickets for canceled flights
Qantas Airways agreed to pay approximately 20 million Australian dollars to more than 86,000 custom…
Lloyd Lee
2 mins read
An ex-flight attendant who flew with 2 US airlines shares ways travelers can save money on flights — without skiplagging
Travelers should search for the cheapest airfare upgrades and not just the cheapest economy fare, B…
Marielle Descalsota
2 mins read
Was your Delta flight canceled because of Covid-19? This settlement might get you a refund — here's how to tell if you qualify.
Passengers who received credit for a nonrefundable ticket for a flight between March 1, 2020, and A…
Jordan Parker Erb
3 mins read
Life at Sea passengers call for criminal investigation into cruise company as they try to claw back $16 million in refunds
Passengers of the ill-fated three-year Life at Sea cruise have been desperately trying to get refun…
Lloyd Lee,Brittany Chang
2 mins read
Travelers are booking open-jaw flights to Europe to save money and extend trips. A travel advisor explains how it works.
Open-jaw flights, which fly into one city and out of another, are popular among those traveling to …
Joey Hadden
3 mins read
A couple received a $1,400 refund after being seated next to a farting dog on a 13-hour flight. They plan to donate it to an animal charity.
A couple said they sat next to a farting dog on a 13-hour Singapore Airlines flight. Months later, …
Monica Humphries
4 mins read
I quit my job to go on the 3-year Life at Sea cruise that was canceled. I still haven't received a refund.
Adam is one of dozens of would-be passengers who made preparations for a three-year cruise only for…
Erin Snodgrass,Brittany Chang
1 min read
Southwest canceled hundreds of flights over Christmas weekend
Southwest canceled more than 400 flights on Christmas Eve and Christmas day due to fog at Chicago M…
Taylor Rains
2 mins read
A consumer group is calling for stronger action against airlines who cancel flights and fail to give refunds, saying no UK airline has been fined in 20 years
Which? is calling for more regulations for UK airlines after British Airways was fined $1.1 million…
Sawdah Bhaimiya
1 min read
Airlines cancel more than 1,100 flights as Nor'easter winter storm strikes
American, Delta, JetBlue, Southwest, Spirit, and United are waiving change fees due to expected dis…
Pete Syme
5 mins read
A family spent 3 months rebooking flights home from Bali after being incorrectly marked as a no-show by Turkish Airlines. Now, they might lose $5,000.
Justin Parfitt spent over $12,000 for business-class tickets on Turkish Airlines. A system error mi…
Monica Humphries
1 min read
An airline apologized after charging an American couple $8,000 to change their flight after the wife was diagnosed with cancer
Air New Zealand apologized and refunded Todd Kerekes after their vacation was cut short when his wi…
Pete Syme
2 mins read
A new bill could make it easier for passengers to get cash refunds if their flight is canceled
Under the proposed bill airlines would have to offer customers a cash refund if their flight is can…
Stephen Jones
2 mins read
A TikToker sparked debate with a 'poor man's first class' flight hack to buy an entire row of seats and then get a refund before the trip
"I bought all refundable tickets and had the whole airline to myself," one person said about the so…
Kieran Press-Reynolds
3 mins read
I waited in a busy London airport for 5 hours before learning that my flight was canceled. The airline only refunded me $58 and national train strikes left me stranded.
I waited another hour in Stansted Airport for my luggage to come through but struggled to get back …
Kate Duffy
1 min read
Six airlines have been ordered to collectively refund passengers more than $600 million over flight delays and cancellations
The Department of Transportation said it was also considering collective penalties of $7.25 million…
Beatrice Nolan
2 mins read
A passenger suing Southwest Airlines says he was given credit vouchers for a canceled flight despite being promised a refund
Eric Capdeville is also seeking reimbursement for the accommodation that he and his daughter booked…
Matthew Loh
1 min read
Go First cancels all flights till May 28, citing operational reasons
In a note posted on Twitter on Friday, the airline said, "We regret to inform that due to operation…
ANI
2 mins read
DOT is investigating more than a dozen airlines over slow refunds after fielding a record 102,561 passenger complaints last year
The department got a record 102,561 consumer complaints in 2020, many of them concerning refunds fo…
Sarah Jackson
2 mins read
The Biden administration gave Southwest a deadline to issue refunds for the flight chaos over Christmas. A month later, some passengers were still waiting to be paid.
One basketball coach who spent $10,000 after his team got stranded in Vegas said he had still only …