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Some fast-food restaurants in the US are paying workers in Asia and Africa to take customers' orders via video call
Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…
Grace Dean
A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'
A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz le…
Alex Bitter
Fast food has a Gen Z problem
Gen Z diners were less likely than other generations to say that fast-food restaurants were a good …
Alex Bitter
Scheduled food orders to using drones: Zomato experiments that made headlines
Zomato has never really shied away from experimenting in the past. The food delivery giant recently…
I ordered chicken tenders from 8 fast-food chains and ranked them from worst to best
Todd Graves, the richest person in Louisiana with a net worth of $9.1 billion, is the founder and C…
Erin McDowell
Fast-food price hikes reach 'tipping point' as chains try to reset their menus with value deals and combos
To attract cash-strapped diners amid sliding sales, fast-food chains have been turning to combo dea…
Grace Dean
3 tips for enjoying fast food even if you're cutting down on ultra-processed foods, from a dietitian
It's tough but possible to avoid ultra-processed foods and make healthier choices at your favorite …
Kim Schewitz
Ordering delivery has gotten wildly expensive
The cost of delivery from Uber Eats, DoorDash, and other services is high for many diners. But the …
Alex Bitter
What a dietitian who avoids ultra-processed foods would order at Chipotle
Busy people who rely on fast food joints may worry that they are unwittingly eating ultra-processed…
Kim Schewitz
It's been another bad quarter for the fast-food industry. Burgers and pizza are too expensive, and Americans just don't want to splash out.
Fast-food giants like McDonald's, Starbucks, and KFC reported drops in comparable US sales. In part…
Grace Dean
Starbucks is copying the fast-food value playbook with its new $5 and $6 breakfast combos
Bundling has long been a standard practice in the fast-food industry, but it's a surprise move for …
Grace Dean
Fast food chains are getting the message about soaring prices
Price hikes are keeping some customers away, so many fast food chains plan smaller increases for th…
Grace Dean
We finally have some evidence that California's new $20 fast food wage is hurting business
New data shows that foot traffic to California fast-food chains declined in April and May after the…
Grace Dean
A major Burger King franchisee in California says he can't roll out order kiosks fast enough due to the state's new $20 fast-food minimum wage
The franchisee, who owns about 180 fast-food restaurants in California, said he'd already raised pr…
Grace Dean
Wendy's joins McDonald's in announcing a new value meal as the fast food wars heat up
The lower-price deal comes as customers are increasingly frustrated by rising fast-food prices.
Alexandra Bacon
Fast-food chains are competing to offer cheaper meals. From McDonald's to Del Taco, here are the best deals.
McDonald's $5 value meal deal is among several discounted options offered by fast-food chains to en…
Alexandra Bacon
Chain restaurants like Chili's are coming for fast-food giants in the latest bout of the value wars
Fast-food prices are climbing, and chain restaurants like Chili's are coming for fast-food giants w…
Erin McDowell
Fast food feels more expensive than ever before, and people are sick of it. Here's why.
Gone are the days of McDonald's dollar menu, Subway's $5 footlongs, and NYC's $1 slices. Here's why.
Grace Dean
Fast-food diners are using loyalty apps to get deals on cheap — or free — food as prices soar
Fast-food loyalty apps are key to getting deals on cheap or free food as inflation raises prices. O…
Grace Dean
Fast-food chains like Burger King, Shake Shack, and KFC are doubling down on digital order kiosks — but watch out, you'll probably end up spending more
Ordering using a touch screen is going to become the norm across fast food chains in the US, but ke…