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Callers beware! Over 31,000 fake customer care numbers are out there to scam you
When we face any difficulty regarding a product or service, we tend to automatically reach out to t…
'Botshit' is an example of how AI is making customer service worse
Botshit is a term that describes when chatbots spew incorrect information and provide false referen…
John Towfighi
I buy and resell Hermès bags. These 13 indicators will tell you if you've got a fake.
After buying and selling Hermès bags for a decade, Alexis Clarbour knows how to tell a real bag fro…
Robin Madell
I'm a pawnbroker. Here's how I deal with shady customers, fakes, and the occasional boa constrictor.
Nick Fulton has been in the pawn industry for more than 30 years. He teaches his employees how to s…
Ingrid Cruz
Comedian Mohanad Elshieky was detained by CBP on a Greyhound bus and accused of having 'fake' papers. He spoke with us after reaching a $35,000 settlement with the government.
"I'm hoping my case will empower other people to step forward and be like, 'I've gone through the s…
Azmi Haroun
UPS plants fake packages to catch delivery mistakes — and calls it 'salting'
'SALT' refers to decoy packages used to find errors like sending packages to the wrong place or mis…
Emma Cosgrove
If you get an email from Walmart, there's a good chance it's fake. Here's why.
Scammers used the Walmart name in 16% of phishing attacks globally in the first quarter of '23, acc…
Ben Tobin
How do you pretend to be an heiress with a $60 million trust fund without having a nervous breakdown? Anna Sorokin says her mind was on other things.
Con artist Anna Sorokin — AKA Anna Delvey — says stress "motivates" her, and she though…
Jacob Shamsian
Robocallers are preying on the elderly with fake Medicare calls. It's a no-brainer to stop it, but nobody has.
Scammers are spoofing the Medicare hotline 1-800-MEDICARE to swindle seniors and commit Medicare fr…
Madison Hall
Erasing Anna: From ICE detention, Anna Delvey talks about her new Netflix show and life behind bars
Anna Sorokin — aka Anna Delvey — pretended to be an heiress with a $60 million fortune.…
Anna Sorokin
Here’s how Swiggy’s customer service lies to you
This happened first on the afternoon of 13 June. I placed an order from a Cafe Coffee Day outlet…
Feds: A man accused of peddling fake COVID vaccine cards told an undercover agent he sold to Olympians
"I mean, these things are gold," a Colorado businessman told an undercover agent, bragging about th…
C. Ryan Barber
What brands should keep in mind while investing on Influencer Marketing
Despite more and more advertisers investing on influencer marketing, there are a few things they ne…
31. Bill Nye the GMO Guy
When Bill Nye The Science Guy visited Monsanto, he was skeptical of genetically modified foods, or …
Amy Pedulla,Dan Bobkoff,Jenni…
15. The Waffle House Index
Waffle House is so good at responding to storms that FEMA uses it to determine disaster aid. How do…
Dan Bobkoff,Anna Mazarakis,Am…
36. A town called DISH
A small town in Texas changed its name to DISH to get free TV for a decade. But that name change wa…
Sally Herships,Jennifer Sigl
Inside the opening of 'Free Anna Delvey,' the art show where the fake heiress hired a notorious art forger to recreate her prison drawings
With "Free Anna Delvey," New York's downtown art scene inaugurated the convicted scammer into their…
Jacob Shamsian
A California woman was arrested and charged with giving out fake vaccine cards while peddling bogus COVID drugs
The Department of Justice also alleges that Napa resident Juli Mazi tried to sell bogus drugs, clai…
Cheryl Teh
Elon Musk has threatened to nix the Twitter deal over too many bots on the platform. Here's why Musk is so fixated on fake accounts — and why they're so tricky to measure.
For most of us, Twitter bots may seem like just another online pest. But for Elon Musk, they might …