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Facebook contractor speaks out about the 'messy' end to their job
Facebook contractors are being laid off after perks evaporated and break time began being tracked i…
Jordan Parker Erb
A Facebook contractor describes what it's like working on the company's customer service front lines
In an interview with Insider, a Facebook customer-service contractor described torrents of abuse fr…
Jordan Parker Erb
YouTube Music contractors staged protests in Texas over a return-to-office policy
YouTube Music workers, whose employer is contractor Cognizant, staged protests in Austin, Texas ove…
Jyoti Mann,Sam Tabahriti
Facebook moderators in Ireland are being forced back to the office despite the country being in national lockdown
One Facebook moderator told the Guardian staff feel "exploited," as their full-time coworkers are a…
Isobel Asher Hamilton
Facebook's largest content moderator has reportedly struggled with the ethics of its work for the company, which requires contractors to sift through violent, graphic content
Contracting firm Accenture deems Facebook too valuable a client to part with, even as some insiders…
Katie Canales
A Facebook contractor has reportedly contracted COVID-19 days after returning to the office, and now colleagues are worried about an outbreak
Although Facebook's corporate employees can work remotely through June 2021, contracted content mod…
Katie Canales
Facebook confirms that a contractor at its Seattle office tested positive for coronavirus
"A contractor based in our Stadium East office has been diagnosed with the COVID-19," Anthony Harri…
Rosie Perper,Rosie Perper
Meta's layoffs are affecting customer service and leaving influencers and businesses on Instagram and Facebook in the lurch, report says
Meta's mass layoffs have affected over 20,000 employees, including staff on its client support and …
Sawdah Bhaimiya
Footage shows an 'angry' contractor with a sledgehammer wrecking a customer's bathroom renovation over a $4,225 payment dispute
Amber Trucke told Insider that she withheld a final payment of $4,225 because she was unsatisfied w…
Joshua Zitser
2 Facebook security staffers have been accused of taking part in a plot to obtain concealed weapon licenses with false info when they worked for a Facebook contractor
The two workers, who were not indicted, allegedly falsified documents and one allegedly conspired i…
Rob Price
A few big-time FedEx contractors have a new plan to boost struggling delivery outfits. Here's why it could work where the last one fizzled.
After a summer of tension, a new "think tank" has formed to improve the fate of struggling FedEx de…
Emma Cosgrove
People are stealing lumber from contractors and lumber yards as prices soar
Earlier this month, about $60,000 worth of lumber was stolen in Canada when thieves drove off with …
Grace Kay
AI is not smart enough to solve Meta's content-policing problems, whistleblowers say
Facebook whistleblower Frances Haugen and ex-Facebook moderator Daniel Motaung spoke at an event in…
Isobel Asher Hamilton
A former Facebook moderator in Kenya has accused Meta of human trafficking
Daniel Motaung said he applied for a moderator job in Kenya not realizing he would be working at Fa…
Isobel Asher Hamilton
I'm a DoorDash delivery driver who makes anywhere from $200 to $800 a week. Here's what I wish I knew before signing up to drive for the company.
Mike Hayes says he likes the flexibility of being a DoorDash driver, where he can make up to $800 w…
Meira Gebel
Facebook has been collecting audio from some voice chats on Messenger and paying contractors to listen to and transcribe them
Users affected are those that opted into having their voice chats transcribed, Facebook told Bloomb…
Troy Wolverton
'You will be infected or you will die of starvation': Amazon contractors reportedly say their office is still unsafe months after first complaining of 'subhuman' conditions
The report comes after claims surfaced in April of "subhuman" conditions at the call center, where …
Katie Canales
A Facebook contractor was reportedly fired for posting Bruce Springsteen lyrics on internal messaging boards to protest working conditions
He was suspended two days later, and had a phone call with Wulffraat and an Accenture HR executive …
Isobel Asher Hamilton,Isobel …
A key moderation partner for Meta is shutting down its African hub, which handled some of the most harmful content on Facebook
Last year former employees for Sama in Kenya filed a lawsuit alleging human trafficking, forced lab…