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Dukaan lays off 90% staff for AI bot, attributes decision to focus on profitability
E-commerce startup Dukaan has replaced 90 per cent of its customer support team with an artificial …
PTI
Retail tech platform Dukaan lays off 30% of its workforce; second layoff in 6 months
SaaS platform for online stores Dukaan has laid off nearly 30 per cent of its workforce, or around …
Searches zoom for ration dukaan, how to homeschool kids amid COVID-19
"As people are jolted out of their routines and forced to re-evaluate decisions that previously re…
PTI
An e-commerce CEO is getting absolutely roasted online for laying off 90% of his support staff, after an AI chatbot outperformed them
Suumit Shah, the CEO of Bengaluru-based Dukaan, said the chatbot answered customer queries in 2 min…
Kai Xiang Teo
One out of 5 college-educated workers say they're worried about losing their jobs to tech — a big increase over 2021's poll
The growing fear comes as AI tools like ChatGPT can now perform job tasks like writing and coding.
Aaron Mok
Petrol, diesel sales drop in first half of March after hitting record high in February
Petrol sales decreased by 1.4 per cent to 1.22 million tonnes in the first half of March when compa…
PTI
10 ways artificial intelligence is changing the workplace, from writing performance reviews to making the 4-day workweek possible
Workers are using AI tools such as ChatGPT to help do their jobs. Companies want their employees to…
Aaron Mok
Flipkart wants to be an ‘Indian’ company even though Walmart owns it
But burning cash through discounts isn’t enough to sustain the business, and all the players kno…
EXCLUSIVE: JioMart will launch mobile phones and electronics on January 26 and soon, everything under the sun in e-commerce
“Going ahead with the store-driven e-commerce model, JioMart will soon launch a lakh odd stores …
Reliance’s e-commerce venture JioMart makes a silent debut, calls for pre-registrations
Reliance Industries has silently launched its much talked about e-commerce venture, JioMart. Ji…
Embracing empathy: The key to driving brand loyalty
Challenging times call for a double dose of empathy and compassion towards evolved consumer needs
From Reliance’s JioMart to Amazon and startups all line up to serve kiranas – India’s mom n pop stores
With the coronavirus lockdown in place, the local mom n pop stores or kirana dukans have become the…
Mukesh Ambani’s Reliance Jio is taking on Jeff Bezos’ Amazon in e-commerce, cloud, and content
It’s a fight for the finish in India’s internet industry and the two competitors are the world’s ri…
Meesho's marketing strategy has been to empower women who lack financial independence, says CEO Vidit Aatrey
The latest company to join the unicorn club, Meesho, aims to build a single ecosystem to help SMBs