You Searched For "drive thru" and got 20 results
Sort By:
2 mins read
White Castle is taking drive-thru orders using an AI voice system that claims to be more accurate than a human
White Castle says the aim is to free up time for staff and make sure customers don't feel rushed pl…
Grace Dean
2 mins read
McDonald's is removing its AI drive-thru voice-ordering system from over 100 restaurants after its mishaps went viral
McDonald's partnered with IBM in 2021 to install the technology at dozens of locations. It let cust…
Lauren Edmonds
1 min read
You now have the option at the Starbucks drive-thru to BYOC — bring your own cup
Starbucks says you can bring your clean, personal cup through the drive-thru. But don't expect your…
Jordan Hart
3 mins read
A proposed Chick-fil-A 'mega' restaurant in Tennessee is sparking backlash and fears of drive-thru traffic
Chick-fil-A's 'latest greatest prototype' triggers community opposition in Tennessee. Like many of …
Nancy Luna
2 mins read
Chili's, Applebee's, and other casual dining chains are having a moment
Discounts are making restaurants like Applebee's and Chili's as affordable as fast food chains like…
Alex Bitter
2 mins read
Diners are ditching pricey fast food for casual-dining chains, CEO of Olive Garden's parent company says
Rick Cardenas, Darden Restaurants CEO, said casual chains like Chili's and Applebee's seem to be ha…
Kelsey Vlamis
1 min read
The 91-year-old owner of the iconic Hollywood Arby's has closed the restaurant after 55 years due to the pandemic and California's $20 minimum wage
Since the Arby's restaurant opened in January 1969, it had only had one owner: Marilyn Leviton, now…
Grace Dean
3 mins read
Soaring fast food prices encourage Big Mac junkies to cook at home
As fast food prices soar, some diners are turning to independent restaurants, casual dining chains,…
Grace Dean
4 mins read
Some Chick-fil-A customers can now skip the drive-thru and have their chicken sandwiches delivered by drone
Chick-fil-A experiments with drone deliveries in Florida, Texas, and North Carolina.
Nancy Luna
2 mins read
A Dunkin' customer is getting $3 million after being scalded by a hot coffee at the drive-thru
The Dunkin' customer said that hot coffee fell on her lap at a drive-thru, causing "severe" burns.
Grace Dean
2 mins read
Diners were warned they may have to wait 8 hours to get drive-thru from In-N-Out's first Idaho branch — with some fans arriving over a day before it opened
Fans camped out overnight in the cold weather for the Idaho launch opening of the buzzy California …
Grace Dean
2 mins read
Taco Bell has the fastest drive-thru, and its latest tech could get customers their orders even faster
On average, the total time it took customers from arrival to receiving their orders was just under …
Jennifer Ortakales Dawkins
2 mins read
Meet the 100-year-old man who drives to McDonald's at 8 a.m. almost every day for coffee with his friends
Zan White, who's 100, likes nothing more than sitting with a group of friends at a McDonald's in We…
Grace Dean
2 mins read
Howard Schultz tells Starbucks to fix its stores and mobile app to reverse 'fall from grace'
Ex-CEO Howard Schultz says Starbucks needs to focus on the customer experience and make its app bet…
Grace Dean
6 mins read
Chain restaurants like Chili's are coming for fast-food giants in the latest bout of the value wars
Fast-food prices are climbing, and chain restaurants like Chili's are coming for fast-food giants w…
Erin McDowell
1 min read
See Chick-fil-A's wild new restaurant design with a drive-thru that runs through the middle of the building
One restaurant design, an elevated building with four drive-thru lanes that flow below the store, i…
Nancy Luna
2 mins read
How Chick-fil-A is so successful, selling nearly 5 times as much per restaurant as Taco Bell
The average stand-alone Chick-fil-A restaurant made a whopping $9.3 million in sales last year, pow…
Dominick Reuter
2 mins read
In-N-Out's billionaire heiress started out working kitchen shifts at the chain when she was a teenager because she didn't want 'special treatment'
Lynsi Snyder, whose grandparents founded In-N-Out Burger, started working at the chain as a teenage…
Grace Dean
1 min read
Another robot will take your order now. White Castle joins 7 other fast-food restaurants using AI at the drive-thru see the full list.
Automation tools, from AI to robotics, are growing in popularity as the restaurant industry continu…
Nancy Luna
2 mins read
Chick-fil-A is rebuilding a drive-thru in California after residents complained about traffic congestion
Chick-fil-A drive-thrus across the US have been the subject of annoyance for local residents becaus…