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2 mins read
DoorDash is delivering for Lowe's, Ulta, and other retailers, and it's making UPS and FedEx nervous
Gig delivery services like DoorDash are growing the list of non-food retailers they work with, crea…
Alex Bitter
1 min read
Uber and Instacart just formed an alliance, and they're taking aim at Doordash
DoorDash dominates the US food delivery scene, but Instacart and Uber are partnering up to challeng…
Alex Bitter
3 mins read
Food deliveries keep getting more expensive — but we can't stop ordering
Food delivery costs rise but demand remains high as Americans prioritize convenience and time-savin…
Nora Redmond
3 mins read
Americans are still having a lot of stuff delivered from DoorDash and Uber, and it shows how much we'll pay for convenience
DoorDash, Instacart, and Uber all reported that shoppers are still ordering food and other merchand…
Alex Bitter
3 mins read
DoorDash is trying a new way of making deliveries — and it doesn't involve gig workers
DoorDash is using W2 employees to make some deliveries in Austin, Texas, and Fresno, California. Th…
Alex Bitter
2 mins read
Most DoorDash gig workers spend a surprisingly short time doing the job
DoorDash's gig workers are mostly women, millennial, and spend an average of less than four hours a…
Alex Bitter
3 mins read
You can now place DoorDash and Uber Eats orders through a call with an AI voice bot
Voice AI company Kea takes customers' orders in phone calls and sends them to delivery aggregators.
Grace Dean
4 mins read
A GenX chef says he's weaning off delivery apps like DoorDash and Uber Eats because of 2 big downsides. Here's what he's doing instead.
Maryland chef and restaurant owner Tony Marciante said food-delivery apps like DoorDash and Uber Ea…
Kelsey Vlamis
2 mins read
DoorDash is testing drone delivery at a single Wendy's location in a small Virginia town
The Wing drones can fly as high as 150 feet and travel at speeds up to 65mph.
Grace Eliza Goodwin
4 mins read
Bots are some DoorDash and Walmart Spark delivery gig workers' dirty secret
Gig workers on delivery apps like DoorDash are turning to bots to claim high-paying orders as pay f…
Alex Bitter
4 mins read
Working for Doordash and Grubhub increasingly feels like a 9-5. And that may be bad news for the companies.
Gig delivery workers for apps like DoorDash and Uber Eats say being an independent contractor isn't…
Alex Bitter
2 mins read
Gig worker pay on delivery apps like Uber Eats and DoorDash fell up to 15% last year
Gig workers for Uber Eats, DoorDash, and Instacart all made less on average in 2023, Gridwise Analy…
Alex Bitter
How American Express, DoorDash, JP Morgan Chase, and more are using AI to improve business
CMOs from companies like DoorDash, American Express, JP Morgan Chase, and more reveal how they're u…
2 mins read
You might be paying twice as much by ordering takeout food on DoorDash or Postmates, new study says
Getting takeout via DoorDash or Postmates can cost much more than picking up your meal yourself tha…
Alex Bitter
6 mins read
The golden age of working for Instacart, DoorDash, and other delivery apps is over, workers say
Workers for Instacart, DoorDash, Grubhub, Walmart Spark and other apps say delivery gigs got harder…
Alex Bitter
2 mins read
DoorDash raises fees for NYC deliveries after warning that a new minimum wage law would hit customers
The Regulatory Response Fee was introduced after app-based delivery drivers had their hourly wages …
Jordan Hart,Alex Bitter
3 mins read
Ordering delivery has gotten wildly expensive
The cost of delivery from Uber Eats, DoorDash, and other services is high for many diners. But the …
Alex Bitter
2 mins read
DoorDash will start tracking delivery workers' sudden stops and accelerations
DoorDash gig workers can now see how often they accelerated or braked quickly while delivering orde…
Alex Bitter
2 mins read
A woman was charged after a DoorDash driver got shot handing over her McDonald's order
The woman, who lives in Kansas City, Missouri, was charged with second-degree assault and armed cri…
Grace Dean
4 mins read
Some DoorDash drivers are slamming a new feature that pressures customers to tip
DoorDash's new prompt pushes consumers to tip, causing controversy. Drivers say the app is asking c…