You Searched For "digital first customer experience" and got 13 results
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1 min read
Meta's Threads gets new features as competition with Bluesky heats up, all we know
Meta's Threads is rolling out new features. Users can now customize their feeds and set default vi…
6 mins read
How century-old arbitration laws are failing consumers in the digital age
Companies like Disney and Uber include arbitration clauses in their Terms of Use, meaning consumers…
Lauren Edmonds
8 mins read
Google Pixel 9 Pro XL review – the best Android experience
Google launched the Pixel 9 series, consisting of the Pixel 9, Pixel 9 Pro and the Pixel 9 Pro XL, …
2 mins read
AI is learning to be 'emotionally intelligent' — here's why that matters
AI is learning to understand human emotions, which could revolutionise healthcare, education, and c…
7 mins read
10 AI applications for companies that want to streamline their business and improve customer experiences
Explore how businesses are using AI to revolutionize the customer experience through automation, ro…
Freya Graham
1 min read
Read the open letter Spirit Airlines sent to customers after filing for bankruptcy protection
Spirit told passengers they can continue to book flights and travel with the airline following its …
Pete Syme
7 mins read
How Reddit went from a weird corner of the web to everyone's favorite digital hangout
Reddit's ability to ensure more human conversation has broadened its appeal and helped it become a …
Emily Stewart
5 mins read
Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the troubled platform is their only option.
Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them …
Dan Latu,Palmer Haasch
3 mins read
My twin sister was my coworker. We confused customers and colleagues, but the experience helped us become closer.
My twin sister and I were coworkers twice. The experience taught me the benefits and drawbacks of w…
Mikhaila Friel
2 mins read
Microsoft tells customers it lost log data for key security products
Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…
Ashley Stewart
2 mins read
Adobe collaborates with Coursera and others to help people develop AI skills, announces new AI-powered marketing tool
Adobe introduced new initiatives at Adobe MAX 2024 to empower learners and marketers through advanc…
3 mins read
How digital twin technology is revolutionising smart manufacturing
In today’s customer-centric market, businesses must align product design, processes, and delivery w…
2 mins read
AI is entering classrooms in Italy, new learning tools to be tested in 15 classrooms across four regions
Italy is integrating AI in schools to improve digital literacy, starting with 15 classrooms. The in…