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I'm a Walmart store manager in Texas. This is what my typical day looks like.
"Each day is a little different, but the process is the same," says Robert Doyle, a store manager w…
Dominick Reuter
I worked at Erewhon, a high-end grocery store, for a year. Here are 6 things I wish customers knew.
As a former Erewhon employee, I wish customers knew their smoothie orders take time and certain emp…
Mykel Pay
How Macy's went from retail pioneer to dying department store
Macy's began as one of the first department stores and expanded into a retail giant with locations …
Years of controversy preceded the arrest of the ex-CEO of Abercrombie & Fitch
Before being arrested on charges of sex trafficking, ex-Abercrombie & Fitch CEO Mike Jeffries faced…
Madeline Berg
Sorry fast food fans — your burger is only going to get more expensive
Beef has hit record highs, pushing up prices for burgers and steaks at fast food chains and restaur…
Nora Redmond
IKEA will pay you real, honest-to-god money to work in its virtual Roblox store
Ten players will get IKEA's hourly wage in London to serve virtual meatballs inside the game or red…
Geoff Weiss
America's absurd war on 'organized retail crime'
Target and CVS call them criminal masterminds. Most are homeless or mentally ill.
Amy Martyn
A woman was found living inside a grocery store's rooftop sign for a year
The woman had decorated her secret hideaway with a mini desk, flooring, pantry, and houseplant, loc…
Grace Dean
Eat, sleep, live luxury: LVMH is building whole cityscapes centered on their designer stores
Louis Vuitton Moët Hennessy is betting billions on in-person shopping by turning old buildings into…
Hannah Getahun
I went to Target with a $100 budget for clothes. I found 5 high-end dupes to refresh my wardrobe.
Clothing from Target is relatively affordable. But how much can $100 get you? One reporter found th…
Amanda Krause
Retailers are highlighting two very different realities emerging among squeezed US shoppers
While Walmart, T.J. Maxx, and Nordstrom say middle-income shoppers are still spending, Dollar Gener…
Alex Bitter
Nordstrom results show Americans are hunting for discounts
As shoppers have been cutting spending, Nordstrom Rack and other discount stores have reported sale…
Nora Redmond
Ikea is betting you'll come to its coworking space in a mall, then shop at one of its stores
Ikea is adding coworking spaces, food halls, and other amenities to malls that it's buying around t…
Alex Bitter
Taking a long-haul flight that departed at noon left me jet-lagged for days. Here's what I'll do differently next time.
It wasn't a lousy pillow or poor snack choice that Business Insider's reporter regretted on a long-…
Monica Humphries
Macy's and Best Buy are banking on small-format stores to lower costs and boost consumer convenience amid an ever-shifting retail landscape
Retailers have increasingly scaled back their physical footprints to not only reduce costs but boos…
John L. Dorman
A Costco trucker in Atlanta shares the best part about driving for the wholesale club
Costco distribution depots typically support warehouses within a 150 mile radius, which lets trucke…
Dominick Reuter
I shopped at Urban Revivo, Asia's answer to Zara. I'm a convert, but experts say Zara has nothing to worry about — yet.
Urban Revivo has been touted as Zara's rival in Asia and is looking to expand to the West. BI teste…
Aditi Bharade
Owners and managers at some Washington Subway stores kept $80,000 in staff tips and reduced workers' hours on their timecards, a federal agency says
The group of 10 stores also tried to avoid paying overtime rates by reducing staff's hours on their…
Grace Dean
Family Dollar has agreed to pay $42 million after storing food and medicine in a warehouse with a severe rodent infestation
The DOJ said that Family Dollar's $41.7 million payment represents the US' largest-ever monetary cr…
Grace Dean
Target workers fired over Stanley cups say the crackdown leaves some of the stores' Starbucks cafés understaffed
Target's firing of dozens of Starbucks café baristas and team leads who bought trendy Stanley cups …