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Delta Air Lines spent $170 million on customer and crew-related costs in wake of CrowdStrike outage
Delta Air Lines was the worst-hit carrier following the CrowdStrike outage in July, canceling more …
Pete Syme
A United flight diverted after a passenger's medical issue caused a 'biohazard' that made the crew vomit
United Airlines said the Boeing 737 was deep-cleaned after diverting. It eventually landed at its d…
Pete Syme
A Jewish Delta Air Lines flight attendant is suing the carrier over a ham sandwich and a Yom Kippur shift
A Delta spokesperson said the company did not have a comment on the litigation but that it "has zer…
Rebecca Rommen
A Delta Air Lines flight had to turn around when 24 people needed medical attention after eating spoiled food
As a result, thousands of Delta Air Lines passengers were only offered a vegetarian meal on other i…
Pete Syme
Taylor Swift fan sues Delta Air Lines after being sexually assaulted by mechanic on flight
The FBI said last year that it had seen a "disturbing increase" in the number of sexual assaults ta…
Nathan Rennolds
A man could face 5 years in prison for pointing a laser at a Delta Air Lines flight
A 29-year-old man could face five years in prison and a $250,000 fine after being accused of aiming…
Pete Syme
Delta Air Lines pilot caught with 2 bottles of Jägermeister in his luggage pleaded guilty to turning up drunk for a flight
Lawrence Russell was remanded in custody after appearing in court in Edinburgh following the incide…
Pete Syme
A family is suing Delta Air Lines after a 13-year-old girl was sexually assaulted when she was separated from her parents on board
Brian Patrick Durning was sentenced to five years in prison last September for the sexual assault. …
Pete Syme
Live updates: Delta Air Lines reports 3rd-quarter earnings
"Simply put, we continue to view Delta as the industry leader among full-service airlines," JPMorga…
Joe Ciolli
A woman is suing Delta Air Lines, claiming an off-duty employee kissed and groped her after being overserved alcohol by flight attendants
The lawsuit, viewed by Business Insider, alleges that the off-duty employee was overserved alcohol …
Jordan Parker Erb
International airlines are all-in on fancy first-class seats, even as US carriers focus only on business for long-haul flights
First class is largely filled with corporate customers, but many deep-pocket individuals are willin…
Taylor Rains
A woman says Delta Air Lines lost her dog after she got deported by US border control
A Delta representative said the airline is still in touch with the woman and has been looking for t…
Kwan Wei Kevin Tan
Meet the trainees paying $136,000 to become the next generation of airline pilots
Skyborne's course in England takes 18 months, demands rigorous study and costs plenty, but is a tic…
Pete Syme
Airbus' new plane is the answer to an aging, inefficient Boeing jet that airlines are scrambling to replace
Boeing ended 757 production in 2004, not seeing a market need for a replacement. That allowed Airbu…
Taylor Rains
11 people were sent to the hospital after a Delta Air Lines plane got hit by severe turbulence: 'Bunch of blood and awfulness'
"My fiancée and I are so freaked out, we are renting a car and driving to our final destination ins…
Kwan Wei Kevin Tan
Airlines are making a miraculous recovery by doubling down on premium seats
American, Delta, and United Airlines are doubling down on high-margin premium cabins and expanding …
Taylor Rains,Benjamin Zhang
Passengers had to go down emergency slides to get off a Delta Air Lines plane that busted one of its tires when landing
A Delta Air Lines spokesperson told Insider there were 190 passengers on board, and they have repor…
Kwan Wei Kevin Tan
A Delta Air Lines plane was forced to U-turn because of a passenger's diarrhea. Here are 6 other unusual reasons that can delay or divert a flight.
In 2016, one British Airways flight turned around simply because passengers thought they were smell…
Matthew Loh
I toured Delta Air Lines' swanky new $2.3 billion terminal at LAX. Get ready for a better pre-flight experience it's easily one of the best in the US.
The following five years saw the creation of a centralized check-in lobby, security checkpoint, and…
Taylor Rains
United Airlines takes a shot at Delta's IT meltdown: 'Healthy businesses don't make excuses'
United Airlines did not include the financial cost of July's CrowdStrike IT outage on its third qua…