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United Airlines takes a shot at Delta's IT meltdown: 'Healthy businesses don't make excuses'

United Airlines did not include the financial cost of July's CrowdStrike IT outage on its third qua…

Benjamin Zhang   


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Delta Air Lines spent $170 million on customer and crew-related costs in wake of CrowdStrike outage

Delta Air Lines was the worst-hit carrier following the CrowdStrike outage in July, canceling more …

Pete Syme   


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Delta unveiled a fresh cabin design as it modernizes aging planes amid further delays to new Boeing jets

Delta is refreshing the cabins of its Boeing 757 and Airbus A350 jets. It comes after the 737 Max 1…

Pete Syme   


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Delta is reminding prospective flight attendants that they must wear 'proper' underwear to their interviews

Delta reminded flight attendant hopefuls to wear adequate undergarments to any of its assessments i…

Nora Redmond   


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Wannabe flight attendants overloaded Delta's recruitment website by flooding to apply for jobs

A high influx of aspiring Delta flight attendants saw the application website crash as applications…

Pete Syme   


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Passenger says she bled from her ears after a Delta flight failed to pressurize

A Delta flight was forced to return to Salt Lake City Airport after failing to pressurize above 10,…

Tom Carter   


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Two Delta planes collide on Atlanta airport taxiway, knocking the tail off one of the jets

A Delta Airbus A350 appeared to damage the tail of a smaller regional jet at the Atlanta airport on…

Graham Rapier   


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A Jewish Delta Air Lines flight attendant is suing the carrier over a ham sandwich and a Yom Kippur shift

A Delta spokesperson said the company did not have a comment on the litigation but that it "has zer…

Rebecca Rommen   


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Delta flight with 281 passengers diverted to JFK after a customer medical issue said to be diarrhea

Delta said the Airbus A330 from Boston bound for Rome turned around due to a customer medical issue…

Pete Syme   


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A United flight diverted after a passenger's medical issue caused a 'biohazard' that made the crew vomit

United Airlines said the Boeing 737 was deep-cleaned after diverting. It eventually landed at its d…

Pete Syme   


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CrowdStrike is denying Delta's claims it was to blame for thousands of flight disruptions

CrowdStrike has written a letter to Delta rejecting the airline's allegations that it is liable for…

Nora Redmond   


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The best Delta customers can hope for is a simple refund

Delta is still canceling and delaying flights days after the botched CrowdStrike update.

Jacob Shamsian   


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Parents say Delta stranded their kids while they were flying alone

Delta told Business Insider in a statement it made the decision "to protect minors from being separ…

Geoff Weiss   


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Delta has to manually reset each computer system affected by the mass IT outage

Four days after the IT outage, Delta Air Lines has canceled more than 5,000 flights, far more than …

Nora Redmond   


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Delta's CEO just sounded the alarm for airlines that depend on selling cheap tickets to survive

Delta CEO Ed Bastian had stark words for competing airlines that depend on selling low-priced ticke…

Benjamin Zhang   


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A Delta flight to Paris turned back to Boston after crew fell ill when a strange odor filled the cabin

Before taking off, the Delta captain noted discomfort in his eyes. Once in the air, numerous flight…

Pete Syme   


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Delta CEO says IT outage cost the airline $500 million, and it has 'no choice' but to seek damages from CrowdStrike

"We're looking to make certain we get compensated — however they decide to — for what they cost us,…

Nora Redmond   


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Delta canceled more flights in 5 days after the CrowdStrike outage than it did in 2018 and 2019 combined

Delta Air Lines canceled over 5,000 flights in 5 days after a global IT outage connected to a defec…

Nora Redmond   


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A man seemingly boarded a Delta flight without a valid ticket and was kicked off when a family said he was following them

A Delta Air Lines passenger told USA Today the man appeared to follow her and her daughter into the…

Pete Syme   


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Delta was the hardest-hit US airline during the mass IT outage, and 3 days later, it's still suffering

By late Monday morning, Delta had canceled more than 700 flights. In total, it has canceled more th…

Nora Redmond