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Business Insider Latest Story Image
2 mins read

DoorDash delivery workers won't get stock grants from its IPO, but the company is giving out cash bonuses

DoorDash delivery workers will be eligible for $12 million in cash bonuses through May 2021, the co…

Mary Meisenzahl   


Business Insider Latest Story Image
4 mins read

Mara Leighton   


Business Insider Latest Story Image
2 mins read

Most DoorDash gig workers spend a surprisingly short time doing the job

DoorDash's gig workers are mostly women, millennial, and spend an average of less than four hours a…

Alex Bitter   


Business Insider Latest Story Image
4 mins read

Working for Doordash and Grubhub increasingly feels like a 9-5. And that may be bad news for the companies.

Gig delivery workers for apps like DoorDash and Uber Eats say being an independent contractor isn't…

Alex Bitter   


Business Insider Latest Story Image
3 mins read

DoorDash is trying a new way of making deliveries — and it doesn't involve gig workers

DoorDash is using W2 employees to make some deliveries in Austin, Texas, and Fresno, California. Th…

Alex Bitter   


Business Insider Latest Story Image
4 mins read

Instacart, DoorDash, and other apps appear to be trying to roll back Seattle's new laws for gig workers

Instacart, Doordash and other delivery companies are trying to push back against Seattle's Pay Up l…

Alex Bitter   


Business Insider Latest Story Image
4 mins read

Uber, Doordash, and other gig workers in Seattle may be about to face a pay reckoning

A proposal, drafted with the support of delivery companies, could roll back Seattle's PayUp law for…

Alex Bitter   


Business Insider Latest Story Image
2 mins read

DoorDash warns customers who don't tip: your order could be slower

DoorDash is reminding customers their orders may be quicker if they leave a tip for their driver. I…

Grace Dean,Alex Bitter   


Business Insider Latest Story Image
2 mins read

DoorDash will start tracking delivery workers' sudden stops and accelerations

DoorDash gig workers can now see how often they accelerated or braked quickly while delivering orde…

Alex Bitter   


Business Insider Latest Story Image
6 mins read

Many drivers for Uber, Lyft, and DoorDash are earning well below minimum wage, even with tips, a new paper finds

Many gig drivers earn less than local minimum wage after expenses, some earning just 40 cents an ho…

Noah Sheidlower,Jacob Zinkula   


Business Insider Latest Story Image
4 mins read

Some DoorDash drivers are slamming a new feature that pressures customers to tip

DoorDash's new prompt pushes consumers to tip, causing controversy. Drivers say the app is asking c…

Nancy Luna   


Business Insider Latest Story Image
7 mins read

Uber and Lyft drivers are desperate for tips. Riders don't shell out, but they'll tip three times as often for food delivery.

Uber and Lyft drivers often struggle with low or infrequent tips, which many rely on to pay bills, …

Noah Sheidlower,Jacob Zinkula   


Business Insider Latest Story Image
3 mins read

DoorDash is changing how it pays its 13 million gig drivers – and will let customers boost tips after delivery

DoorDash delivery customers now have the ability to edit tips after the delivery is complete. Drive…

Nancy Luna   


Business Insider Latest Story Image
3 mins read

Tipping 'nudges' are now popping up on DoorDash. If you don't leave a gratuity, you'll hear about it.

DoorDash is the latest delivery service to nudge customers who don't tip. It shows how intrusive ti…

Nancy Luna,Alex Bitter   


Business Insider Latest Story Image
3 mins read

Why is your grocery delivery taking so long? Your driver has 2 other deliveries.

Bundling orders weighs on gig workers' earnings and frustrates some customers on platforms like Wal…

Alex Bitter   


Business Insider Latest Story Image
3 mins read

Some DoorDash workers are demanding higher tips before delivery — and customers are freaking out

DoorDash drivers ask customers for higher tips to pick up a delivery order or for waiting longer th…

Alex Bitter   


Business Insider Latest Story Image
1 min read

2 stray dogs caused $350,000 of damage when they broke into a Texas car dealership, scratched cars, and ripped off bumpers

The strays likely snuck under the fence chasing cats that hid under vehicles, the car dealership's …

Associated Press   


Business Insider Latest Story Image
2 mins read

Gig worker pay on delivery apps like Uber Eats and DoorDash fell up to 15% last year

Gig workers for Uber Eats, DoorDash, and Instacart all made less on average in 2023, Gridwise Analy…

Alex Bitter   


Business Insider Latest Story Image
6 mins read

How a mom with 4 kids who drives for DoorDash and Walmart Spark struggles to make ends meet: 'It is a never-ending vicious cycle'

Bri, a single mom in Texas, said she has to wait in line at a food pantry to feed her kids after de…

Noah Sheidlower   


Business Insider Latest Story Image
2 mins read

A DoorDash delivery worker was fired after cursing at a woman who gave a $5 tip on a $20 order

A viral TikTok video shows a DoorDash driver cursing at a woman for giving a $5 tip. "It's a nice h…

Sawdah Bhaimiya