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4 mins read
Locked-up merchandise is turning off shoppers at CVS, Walgreens, and other big drugstores
Pharmacy retailers are locking more items away, and that's turning away customers who say the measu…
Alex Bitter,Dominick Reuter
2 mins read
CVS may soon show whether AI can start to replace call centers
CVS Pharmacy is going to use AI to answer customers' questions on the phone before taking you to a …
Lloyd Lee
4 mins read
The US is facing a drugstore graveyard as stores close. Filling the leftover spaces is the next challenge.
It's not always obvious which businesses can slot into the space left over after a pharmacy closes …
Alex Bitter,Dominick Reuter
9 mins read
The end of convenience: What the downfall of Walgreens means for America
Chain pharmacies are flashing warning signs and shuttering stores. 7-Eleven is axing locations. The…
Emily Stewart
1 min read
Tata Motors ties up with two firms to expand charging infra for electric CVs
Strategically located in and around over 50 cities, including Delhi, Mumbai, Chennai, Bengaluru,…
PTI
15 mins read
America's absurd war on 'organized retail crime'
Target and CVS call them criminal masterminds. Most are homeless or mentally ill.
Amy Martyn
2 mins read
Celsius CEO says one of the scariest times for the energy drink brand was getting 'pink slipped' by Costco
Celsius has had a rocky road on its way to becoming the third-largest energy drink brand on the mar…
Dominick Reuter
2 mins read
CVS is hit with a $250,000 fine for understaffing a store so badly that it was a month behind on filling prescriptions
Inspectors said that phones weren't working, the AC was broken, and the store was cluttered and mas…
Grace Dean
3 mins read
A CVS pharmacist at an understaffed store knew she was having a heart attack but stayed at work until she died, her family says
"Hopefully it's nothing and I will come back to work," the pharmacist wrote to her boyfriend in the…
Grace Dean
3 mins read
A Walgreens employee describes routine theft at his store — and how he's not allowed to stop it
A Walgreens employee says that his manager has told him he can't question or pursue potential shopl…
Alex Bitter
3 mins read
Here’s what ChatGPT said about why it discriminated against CVs with disability mentions
A study found that ChatGPT consistently ranked resumes with disability-related honours and credenti…
2 mins read
Some Walmart and Walgreens stores are locking up so much stuff that delivery workers are avoiding them
Delivery workers for Instacart and Walmart's Spark say all the locked-up merchandise at stores mean…
Alex Bitter
2 mins read
We visited a Rite Aid store. The empty shelves made us wonder about the chain's future.
Rite Aid's restructuring includes closing hundreds of stores. Other locations, like a Brooklyn stor…
Jordan Hart,Alex Bitter
3 mins read
The rise and fall of pharma bigwig Rite Aid, which couldn't keep up with rivals Walgreen and CVS
The 61-year-old pharmacy chain listed $3.3 billion in debt as of June, not counting pending opioid …
Nidhi Pandurangi,Grace Dean
2 mins read
A stuffed Snoopy in a puffer jacket is selling out in CVS stores across the country, revealing the chokehold the Boomer-aged cartoon dog has on Gen Z
On TikTok, young content creators have been documenting their journey looking for the stuffed Snoop…
Hannah Getahun
2 mins read
Why your local pharmacy may be closing
Walgreens is closing a "significant" number of US stores. CEO Tim Wentworth said the industry is "l…
Dominick Reuter
1 min read
LA Sheriff says it busted a retail crime ring with millions of dollars of stolen medication and personal care products
LA officials arrested eight in connection with a crime ring they say stole millions of dollars of i…
Dominick Reuter
2 mins read
Why retail crime rings target cheap goods at Walmart and CVS and skip luxury stores
Luxury goods like jewelry are infrequently targeted as part of organized retail crime, according to…
Ben Tobin
2 mins read
CVS and Walgreens will begin selling abortion pills ahead of a key SCOTUS ruling on restricting access to the drug
President Joe Biden, who has pinned his hopes of reelection on the abortion debate, hailed the news.
Rebecca Rommen
1 min read
A CVS in New York City is turning to specially trained dogs to combat rampant shoplifting
The 34th Street Partnership, a non-profit, launched the program this month in partnership with Stap…