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1 min read

Short of loyal customers? Here are a few ways to improve your customer service

What is the most important thing you can do to improve relationships with your customers? The appro…

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1 min read

Samsung offers customer support through WhatsApp in India

New Delhi, July 6 (IANS) Samsung on Monday started offering customer support through WhatsApp to pr…

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2 mins read

Customer Loyalty: The Science behind the Myth 

The key here is to stir up things a bit and not be predictable. Try not to stay with the officially…

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3 mins read

Callers beware! Over 31,000 fake customer care numbers are out there to scam you

When we face any difficulty regarding a product or service, we tend to automatically reach out to t…

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2 mins read

If You Want A Profitable Business, You Need To 'Fire The Wrong Customers'

Second, you need to research your customers. A few years ago, Sprint sent letters to a number of it…

Vivian Giang   


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2 mins read

How to contact Peloton customer service to fix issues with your stationary bike or treadmill

You can contact Peloton customer service via telephone, by webchat on the Peloton website, and by e…

Jennifer Still   


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3 mins read

Four Quick-fix Solutions To Get Your Lost Online Customers Back

Attend any business seminar with a specific focus on retail e-commerce and you can listen to hour-l…

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4 mins read

8 Major Screwups That Have Lost Companies Business Forever

"Not only had I put up with incredibly unreliable service from them off and on for a decade through…

Vivian Giang   


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3 mins read

Some Tesla customers who paid $100 to reserve a Cybertruck 2 years ago say they're frustrated with customer service but still prepared to wait

Some Tesla customers said the Cybertruck is worth waiting for, but one said he cancelled his refund…

Kate Duffy   


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1 min read

SpaceX apologizes for 'falling behind' in Starlink customer support but says someone will reply 'eventually'

Starlink said in a message to some customers that it's not providing the level of support that it w…

Kate Duffy   


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3 mins read

The ABC of engaging with customers

Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do

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1 min read

India signs customs mutual recognition agreements with seven nations; Actively pursuing more, says CBIC chief

India has signed mutual recognition agreements (MRAs) with customs authorities of seven nations and…

PTI   


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4 mins read

How brands are reimagining customer experience in a digital-first economy

With technology at the forefront, the world has been changing faster than ever. The COVID-19 pandem…

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2 mins read

'Adverse' customs actions 'without prior warning' hit Indian mobile industry

In a letter to Finance Minister Nirmala Sitharaman, the Indian Cellular and Electronics Associat…

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1 min read

The Secrets Of The Apple Store's Success

Carmine Gallo, communications coach and author of "The Apple Experience: Secrets to Building Insane…

Kim Bhasin   


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5 mins read

Return customers are often the most profitable. Here's how to foster loyalty in your brand, no matter the size of your business.

Here are several ways you can build lasting customer relationships and keep buyers coming back, acc…

Erica Sweeney