You Searched For "customer survey" and got 17 results
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1 min read
A third of Indians are constantly short of money and 88% admit that they lack financial literacy
Financial literacy is as important as it is to earn well. However, Indians seem to be facing diffic…
1 min read
Customers are loving Costco. But Walmart? Not so much, new survey says.
Customers were much more satisfied shopping at Costco than at Walmart, according to the study. Sam'…
Ben Tobin,Dominick Reuter  Â
3 mins read
Walmart managers are going to extreme lengths to get customers to complete the retailer's checkout survey. It's confusing shoppers and workers.
Walmart managers are trying to boost responses to a survey that pops up at checkout. Associates and…
Alex Bitter  Â
8 mins read
How America stopped caring about quality and learned to embrace 'customer satisfaction'
Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …
Adam Rogers  Â
2 mins read
Amazon's new biggest Wall Street bull says the stock will surge 33% after a new customer survey found it's still the top online-shopping option
Amazon's results in RBC's survey "clearly support the idea that AMZN is likely the best global play…
Carmen Reinicke  Â
5 mins read
Oracle customers fear Oracle's reaction if they use Amazon's or Microsoft's cloud, survey shows
More than half of ITDMs (55%) worried that moving to a non-Oracle cloud would increase their chance…
Julie Bort  Â
4 mins read
Here's exactly how much you should be tipping your driver when you order food
But, customers consider a few factors when it comes to tipping. US Foods' data shows that customers…
Liz Knueven  Â
3 mins read
Customers aren't as happy with wealth management apps as they are with their other banking tools
And apps' user experience could soon become a high-stakes way to set firms apart as the major broke…
Rebecca Ungarino  Â
2 mins read
RANKED: The 20 best low-cost airlines in the world
Customers rank their favorite airline on a 1-5 scale based on three categories: Cabin Service, Grou…
Brian Pascus  Â
1 min read
Chick-fil-A is teens' favorite restaurant chain in America
Chick-fil-A dominates customer surveys across all age groups. Recently, Business Insider asked more…
Kate Taylor  Â
2 mins read
Enraged shoppers are seeking 'revenge' on companies as customer service satisfaction erodes
The National Customer Rage survey shows that customer service is getting worse. Many consumers are …
Alex Bitter  Â
2 mins read
Dell, EMC customers love the pending merger
Half of the people who are already joint customers, said they liked the idea of having one less ven…
2 mins read
Tesla was ranked last on a survey of 34 auto brands based on how helpful its salespeople are
The survey was conducted by the auto sales and service research firm Pied Piper, which hired 3,466 …
Mark Matousek  Â
2 mins read
Over half of retail workers in a new survey say customers treat them worse over the holidays
Workers continue to report abuse and understaffing across the retail industry as they flee to jobs …
Mary Meisenzahl  Â
1 min read
People really like their Apple AirPods, survey says
82% of 942 customers surveyed said they were "very satisfied" with their AirPods. Overall, 98% of r…
Kif Leswing  Â
1 min read
Mangaluru International Airport awarded the best in south India
In the latest survey pertaining to the half year ended December last year, MIA secured 4.72 points …
2 mins read
Restaurant workers say guests have gotten more demanding during the pandemic - but tips have gotten worse
Workers say tips have gotten worse in the shift to more to-go orders, even as customers order more …