Customer service is a massive hassle in most situations, but it quite literally saved our vacation …

The government official also said that the decision to remove minimum export price and slashing of …

Customer service is seen as one of the sectors where AI could have the biggest impact.

Artificial Intelligence in Customer Support

One aspect that always garners much traction on the Budget day is what got cheaper and what got cos…

Sitharaman said, "With a three fold increase in the domestic production and almost a 100-fold jump …

Phase II of the Faster Adoption and Manufacturing of Hybrid and Electric Vehicles (FAME) India sche…

"There is no rethinking at present to support Chinese investments in the country," the minist…

"We will bring out a policy document on appropriate energy transition pathways that balances th…

Botshit is a term that describes when chatbots spew incorrect information and provide false referen…

Rather than finding workers locally, some fast-food restaurants in the US are paying cashiers on di…

Palantir CEO Alex Karp said his cofounder Peter Thiel's public embrace of Trump made it harder to g…

Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…

The phony Trumpism of Big Tech

McDonald's will reportedly extend its $5 meal deal as it's luring guests back to restaurants. It sh…

Crisis management will likely be top of the agenda for CrowdStrike after an IT outage sparked globa…

Remote roles are often portrayed as good for mental and physical health, but that isn't always the …

The customer-experience-software company NICE is investing in AI to reduce workload and increase cu…

The password authenticator said affected users may be subject to phishing or social engineering att…

Scammers are trying to get Instacart shoppers to buy gift cards that the scammers use — but don't p…