You Searched For "customer service telecom operators" and got 20 results
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2 mins read
Satellite 'magic bullet' to connect the unconnected; offers opportunity to cover areas left out: Sunil Mittal
About five per cent of India's population sans internet connectivity lives in 25 per cent of the ar…
PTI
1 min read
TRAI Chief rules out any rethink on new service quality norms
Telecom operators will have to compensate subscribers in case of service outages for more than 24 h…
PTI
2 mins read
India sets stage for Elon Musk’s Starlink internet services to finally enter India with latest spectrum decision
India's move to allocate satellite spectrum administratively enables Starlink to eventually enter t…
2 mins read
Jio, Airtel, Vi record customer loss post tariff hike, BSNL becomes only gainer in July
According to the report, BSNL added over 2.94 million mobile subscribers in July. Bharti Airtel los…
PTI
1 min read
Reports of data breach desperate attempt to tarnish brand's image: Airtel
The statement comes after an account named 'xenZen' on the dark web claimed to have access to t…
PTI
2 mins read
Over 94% telecom services restored in flood-hit Tripura as DoT, TSPs rally amid crisis
Tripura has experienced severe disruptions following unprecedented heavy rainfall from August 19 to…
ANI
2 mins read
Gen AI to unlock a "mammoth incremental opportunity" for Indian IT services: Report
The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…
ANI
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
3 mins read
Telcos report a rise in ARPU after tariff hike, lose subscribers
India’s leading telecom operators Reliance Jio, Airtel and Vi have lost subscribers in this quarter…
2 mins read
Reliance Jio and Airtel gained over 3 million subscribers in June, Vi lost nearly a million
India's leading telecom operators, Reliance Jio and Airtel have recorded an increase in their subsc…
3 mins read
In a win for Elon Musk, Scindia says no to spectrum auction pitch from Ambani, Mittal
The satellite broadband spectrum will however be not given free and sector regulator Trai will fix …
PTI
1 min read
Government can take control of all telecom networks in times of emergency under new Telecom Act
The government may take control of the telecom services on the grounds of security, public order, o…
ANI
2 mins read
Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy
Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …
Alex Bitter
2 mins read
How AI is changing business at telecom giants, according to Nvidia and Verizon execs
Telecom giants are one class of enterprises betting big on AI, with a handful turning data centers …
Sarah Jackson
2 mins read
Reliance Jio and Airtel add nearly 3.5 million subscribers in April 2024
India’s two biggest telecom operators, Reliance Jio and Bharti Airtel have once again reported a hu…
3 mins read
'Botshit' is an example of how AI is making customer service worse
Botshit is a term that describes when chatbots spew incorrect information and provide false referen…
John Towfighi
1 min read
India signs customs mutual recognition agreements with seven nations; Actively pursuing more, says CBIC chief
India has signed mutual recognition agreements (MRAs) with customs authorities of seven nations and…
PTI
2 mins read
Customers at several small-sized banks affected as tech provider C-Edge suffers ransomware attack
The issues are being faced for the last two days after the discovery of a breach of the system…
PTI
1 min read
Read the open letter Spirit Airlines sent to customers after filing for bankruptcy protection
Spirit told passengers they can continue to book flights and travel with the airline following its …
Pete Syme
2 mins read
Airtel is using AI-powered technology to block spam calls and messages
Spam calls and messages are a nuisance and while the Telecom Regulatory Authority of India (TRAI) h…