Comedian Kunal Kamra’s criticism of Ola Electric’s service led to a heated Twitter exchange with CE…

Swiggy will launch its IPO with a price band of ₹371-₹390 per share on November 6. A Blinkit custom…

The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…

In an era where customer experience is a primary business differentiator, the role of service hubs …

Customer service is seen as one of the sectors where AI could have the biggest impact.

Ola Electric was once considered the most promising electric automaker in the country, from dominat…

Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …

Chief Economic Advisor V Anantha Nageswaran emphasized the crucial and positive role that artificia…

Botshit is a term that describes when chatbots spew incorrect information and provide false referen…

The issues are being faced for the last two days after the discovery of a breach of the system…

The statement comes after an account named 'xenZen' on the dark web claimed to have access to t…

Spirit told passengers they can continue to book flights and travel with the airline following its …

Airbnb has had a fall from grace. It revolutionized the vacation industry, but is now plagued with …

If you've ever been at your wit's end with a customer service rep who can't help, you may be a vict…

McDonald's, Starbucks, and others this week have highlighted a "value war" as customers push back o…

Gold and Silver prices are on an upward trajectory backed by firm demand, and the steam seems to re…

A Reddit user suggests that by choosing cash on delivery, your Swiggy and Zomato orders are priorit…

The collaboration comes amid skyrocketing demand for Nvidia chips, as companies scramble to secure …

VMware's transition to subscription models under Broadcom has led to customer frustration and drive…

According to the report, BSNL added over 2.94 million mobile subscribers in July. Bharti Airtel los…