Comedian Kunal Kamra’s criticism of Ola Electric’s service led to a heated Twitter exchange with CE…

The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…

In an era where customer experience is a primary business differentiator, the role of service hubs …

Customer service is seen as one of the sectors where AI could have the biggest impact.

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Chief Economic Advisor V Anantha Nageswaran emphasized the crucial and positive role that artificia…

Botshit is a term that describes when chatbots spew incorrect information and provide false referen…

The issues are being faced for the last two days after the discovery of a breach of the system…

VMware's transition to subscription models under Broadcom has led to customer frustration and drive…

The statement comes after an account named 'xenZen' on the dark web claimed to have access to t…

Airbnb has had a fall from grace. It revolutionized the vacation industry, but is now plagued with …

Gold and Silver prices are on an upward trajectory backed by firm demand, and the steam seems to re…

A Reddit user suggests that by choosing cash on delivery, your Swiggy and Zomato orders are priorit…

If you've ever been at your wit's end with a customer service rep who can't help, you may be a vict…

An unknown event in geostationary orbit on October 19, 2024, has led to the fragmentation of the In…

According to the report, BSNL added over 2.94 million mobile subscribers in July. Bharti Airtel los…

Customer service is a massive hassle in most situations, but it quite literally saved our vacation …

India's move to allocate satellite spectrum administratively enables Starlink to eventually enter t…

Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…