You Searched For "customer relationship marketing" and got 17 results
Sort By:
2 mins read
I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications
On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
4 mins read
Intel matters to US chipmaking. Its tangled relationship with China makes things complicated.
Intel is seen as strategically important to US chip ambitions, but its China links paint a complica…
Hasan Chowdhury
5 mins read
China's worsening relationship with US businesses could put AI's chip supply on shaky ground
China burning bridges with US giants and a potential invasion of Taiwan leaves the AI industry vuln…
Dan DeFrancesco
5 mins read
There are 3 signs that generative AI might be reaching peak market froth — and it's not just OpenAI
Signs that the AI frenzy is getting frothy have emerged in recent weeks across different segments s…
Hasan Chowdhury
3 mins read
India's gold loan market set for rapid growth amid rising prices; unorganized sector holds 63% share, notes recent PwC report
Indian households are estimated to possess approximately 25,000 tonnes of gold, valued at around Rs…
ANI
2 mins read
Freshworks jumps 36% in trading debut after pricing IPO at $36 per share
The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …
Isabelle Lee
5 mins read
The boomer market boon
Baby Boomers are dominating the economy these days. Here's how you can invest to cash-in on their s…
Dan DeFrancesco
2 mins read
Stock market today: S&P 500 closes at a record high as stocks rise on cooler April inflation
The S&P 500 surpassed 5,300 for the first time as traders took in slightly cooler April inflation d…
Jennifer Sor
4 mins read
'Momfluencers' know how to turn their followers into customers, and it's a lucrative business
Momfluencers are selling us an ideal image of motherhood. Thanks to parasociality, moms are spendin…
Sara Petersen
5 mins read
Ensuring personalisation in a cookieless world
The internet is decades old, but many of its fundamental aspects remain the same. It's a collection…
3 mins read
Digital experience platforms stop customers from abandoning brands after a bad experience
We live in the experience era – a world where a brand’s success depends on the experience it delive…
11 mins read
Mike Katz, T-Mobile's lead marketer, has spent his entire career preparing for this role
T-Mobile marketing chief Mike Katz's job is to create moments that get people talking — and b…
Julia Hood
5 mins read
Microsoft's $3 trillion market cap milestone is the latest in a string of wins for Big Tech's elder statesman
In today's big story, we're looking at Microsoft notching another big win by briefly reaching a $3 …
Dan DeFrancesco
3 mins read
The ABC of engaging with customers
Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do
4 mins read
When I was hired at my first tech job I got an 81% salary bump. I had no idea my customer service skills would transfer.
A customer success manager got an 81% salary bump when she was hired at her first tech job followin…
Chris Weller
10 mins read
Logicserve Digital eyes to achieve 100% growth this year by focusing on Corporate Empathy Relationship
Digital marketing has accelerated at an unbelievable speed, exceeding all predictions and expectati…