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You Searched For "customer relationship marketing" and got 20 results


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2 mins read

I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications

On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …

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5 mins read

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

In an era where customer experience is a primary business differentiator, the role of service hubs …

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4 mins read

Intel matters to US chipmaking. Its tangled relationship with China makes things complicated.

Intel is seen as strategically important to US chip ambitions, but its China links paint a complica…

Hasan Chowdhury   


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5 mins read

China's worsening relationship with US businesses could put AI's chip supply on shaky ground

China burning bridges with US giants and a potential invasion of Taiwan leaves the AI industry vuln…

Dan DeFrancesco   


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5 mins read

There are 3 signs that generative AI might be reaching peak market froth — and it's not just OpenAI

Signs that the AI frenzy is getting frothy have emerged in recent weeks across different segments s…

Hasan Chowdhury   


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3 mins read

KRN Heat Exchanger & Refrigeration's IPO opened for subscription today. Should you invest?

​From the funds raised, the company intends to invest Rs 242.5 crore in its wholly owned subsidiary…

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3 mins read

India's gold loan market set for rapid growth amid rising prices; unorganized sector holds 63% share, notes recent PwC report

Indian households are estimated to possess approximately 25,000 tonnes of gold, valued at around Rs…

ANI   


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2 mins read

Freshworks jumps 36% in trading debut after pricing IPO at $36 per share

The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …

Isabelle Lee   


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2 mins read

Paytm Payments Bank set to expand existing relationships with leading third-party banks

Paytm Payments Bank Limited ("PPBL"), an associate of OCL (One 97 Communications Limited), has rece…

ANI   


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5 mins read

The boomer market boon

Baby Boomers are dominating the economy these days. Here's how you can invest to cash-in on their s…

Dan DeFrancesco   


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2 mins read

Stock market today: S&P 500 closes at a record high as stocks rise on cooler April inflation

The S&P 500 surpassed 5,300 for the first time as traders took in slightly cooler April inflation d…

Jennifer Sor   


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3 mins read

The golden age of marketing is here with MarTech 2.0

Cloud technology has brought about a revolutionary shift in the field of marketing. Referred to as …

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4 mins read

'Momfluencers' know how to turn their followers into customers, and it's a lucrative business

Momfluencers are selling us an ideal image of motherhood. Thanks to parasociality, moms are spendin…

Sara Petersen   


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11 mins read

Mike Katz, T-Mobile's lead marketer, has spent his entire career preparing for this role

T-Mobile marketing chief Mike Katz's job is to create moments that get people talking — and b…

Julia Hood   


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5 mins read

Microsoft's $3 trillion market cap milestone is the latest in a string of wins for Big Tech's elder statesman

In today's big story, we're looking at Microsoft notching another big win by briefly reaching a $3 …

Dan DeFrancesco   


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4 mins read

When I was hired at my first tech job I got an 81% salary bump. I had no idea my customer service skills would transfer.

A customer success manager got an 81% salary bump when she was hired at her first tech job followin…

Chris Weller   


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3 mins read

Digital experience platforms stop customers from abandoning brands after a bad experience

We live in the experience era – a world where a brand’s success depends on the experience it delive…

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5 mins read

Ensuring personalisation in a cookieless world

The internet is decades old, but many of its fundamental aspects remain the same. It's a collection…

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3 mins read

The ABC of engaging with customers

Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do

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4 mins read

How AI could save the stock market

AI is expected to boost productivity, which would be huge for stocks as the market faces a bunch of…

Joe Ciolli