You Searched For "customer relationship marketing" and got 20 results
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I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications
On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
Intel matters to US chipmaking. Its tangled relationship with China makes things complicated.
Intel is seen as strategically important to US chip ambitions, but its China links paint a complica…
Hasan Chowdhury
China's worsening relationship with US businesses could put AI's chip supply on shaky ground
China burning bridges with US giants and a potential invasion of Taiwan leaves the AI industry vuln…
Dan DeFrancesco
There are 3 signs that generative AI might be reaching peak market froth — and it's not just OpenAI
Signs that the AI frenzy is getting frothy have emerged in recent weeks across different segments s…
Hasan Chowdhury
KRN Heat Exchanger & Refrigeration's IPO opened for subscription today. Should you invest?
From the funds raised, the company intends to invest Rs 242.5 crore in its wholly owned subsidiary…
India's gold loan market set for rapid growth amid rising prices; unorganized sector holds 63% share, notes recent PwC report
Indian households are estimated to possess approximately 25,000 tonnes of gold, valued at around Rs…
ANI
Freshworks jumps 36% in trading debut after pricing IPO at $36 per share
The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …
Isabelle Lee
Paytm Payments Bank set to expand existing relationships with leading third-party banks
Paytm Payments Bank Limited ("PPBL"), an associate of OCL (One 97 Communications Limited), has rece…
ANI
The boomer market boon
Baby Boomers are dominating the economy these days. Here's how you can invest to cash-in on their s…
Dan DeFrancesco
Stock market today: S&P 500 closes at a record high as stocks rise on cooler April inflation
The S&P 500 surpassed 5,300 for the first time as traders took in slightly cooler April inflation d…
Jennifer Sor
The golden age of marketing is here with MarTech 2.0
Cloud technology has brought about a revolutionary shift in the field of marketing. Referred to as …
'Momfluencers' know how to turn their followers into customers, and it's a lucrative business
Momfluencers are selling us an ideal image of motherhood. Thanks to parasociality, moms are spendin…
Sara Petersen
Mike Katz, T-Mobile's lead marketer, has spent his entire career preparing for this role
T-Mobile marketing chief Mike Katz's job is to create moments that get people talking — and b…
Julia Hood
Microsoft's $3 trillion market cap milestone is the latest in a string of wins for Big Tech's elder statesman
In today's big story, we're looking at Microsoft notching another big win by briefly reaching a $3 …
Dan DeFrancesco
When I was hired at my first tech job I got an 81% salary bump. I had no idea my customer service skills would transfer.
A customer success manager got an 81% salary bump when she was hired at her first tech job followin…
Chris Weller
Digital experience platforms stop customers from abandoning brands after a bad experience
We live in the experience era – a world where a brand’s success depends on the experience it delive…
Ensuring personalisation in a cookieless world
The internet is decades old, but many of its fundamental aspects remain the same. It's a collection…
The ABC of engaging with customers
Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do
How AI could save the stock market
AI is expected to boost productivity, which would be huge for stocks as the market faces a bunch of…