You Searched For "customer relationship management" and got 19 results
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5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
2 mins read
Apollo reportedly offering multi-billion dollar investment to Intel after reports of acquisition by Qualcomm
Apollo Global Management Inc. is reportedly considering a multibillion-dollar investment in Intel, …
4 mins read
Intel matters to US chipmaking. Its tangled relationship with China makes things complicated.
Intel is seen as strategically important to US chip ambitions, but its China links paint a complica…
Hasan Chowdhury
3 mins read
I made it to managing director after 17 years in banking, then I quit. I didn't want to work myself into the ground well into my 60s.
Eric Sim, 54, spent more than 20 years in banking. The former UBS managing director now works as a …
Kwan Wei Kevin Tan
2 mins read
A product manager shares the résumé that helped him transition from consulting and land a $180,000 role at Cisco
A Deloitte consultant spent eight months preparing to leave for Big Tech, including interview prep …
Shubhangi Goel
4 mins read
I manage a private yacht marina in Singapore. Here are 3 ways I build trust with wealthy clients.
Jonathan Sit, manager at ONE15 Marina Singapore's talks about the importance of face-to-face intera…
Lian Kit Wee
5 mins read
Companies are 'unbossing' the workplace, and millennial managers are getting axed
Middle management positions are increasingly being ditched by companies, and it means millennials a…
Lindsay Dodgson
44 mins read
A complete timeline of Tom Holland and Zendaya's relationship
Tom Holland and Zendaya, who play Peter and MJ in the Marvel Cinematic Universe, denied romance rum…
Olivia Singh
2 mins read
Freshworks jumps 36% in trading debut after pricing IPO at $36 per share
The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …
Isabelle Lee
2 mins read
Volvo Car India rejigs management team
As part of the rejig, Kalpit Shishodia, who led the customer service function since 2017, has b…
PTI
3 mins read
My twin sister was my coworker. We confused customers and colleagues, but the experience helped us become closer.
My twin sister and I were coworkers twice. The experience taught me the benefits and drawbacks of w…
Mikhaila Friel
3 mins read
The ABC of engaging with customers
Priya Patankar - Head of Communications at PhonePe shares what a good CRM program should ideally do
3 mins read
My coworker and I bonded over how much we hated our job. We were in relationships with other people but fell in love anyway.
Two coworkers often made fun of their job at work. They started hanging out a lot and eventually fe…
Gary Nunn
4 mins read
I was promoted to VP at Amazon despite doing a poor job managing my career. I wish I had used these 7 strategies sooner.
Ethan Evans became a VP at Amazon in eight years, but he wishes he would've done things differently…
Ethan Evans
4 mins read
I took over my family's collapsing business at 27, made it profitable, and managed to sell it to a private equity group. Here are the 5 principles I followed.
Lauri Union became CEO of her family's multi-state business at 27, and had to learn how to rebuild …
Matthew Loh
7 mins read
These executives say psychedelics like LSD and MDMA made them better managers — and transformed how they think about fulfilling work
Business executives are finally opening up about the psychedelics and revelations that have helped …
Rachel Nuwer
4 mins read
From using multiple banks to managing VC relationships, these are the 5 lessons every founder should have learned from the Silicon Valley Bank nightmare
Now that the Silicon Valley Bank crises has deescalated, tech founders should learn to avoid the tr…
Julie Bort
6 mins read
These are the top 15 emerging jobs in India, according to LinkedIn
India adds 12 million people to its workforce every year. And, as automation makes inroads to the j…
16 mins read
Every detail to remember about Taylor Swift and Harry Styles' relationship ahead of '1989 (Taylor's Version)'
Back in 2012, Taylor Swift and Harry Styles briefly sparked romance rumors. Many fans speculate tha…