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Insurance policies need clearer language to help customers and cut down on complaints: IRDA panel
For many customers, insurance policies can be hard to decipher, with technical language, confusing …
The new "Zomato for Enterprise" will directly bill your company for business-related food orders
Zomato has launched ZFE to streamline corporate food expenses, enabling direct billing and eliminat…
Starbucks CEO set to announce strategy to fix the coffee chain
"When we get back to our core identity and consistently deliver a great experience, our customers w…
Dominick Reuter
Data of 31 million Star Health Insurance customers allegedly sold by company's CISO: All you need to know about it
The hacker also accused the company's CISO (Chief Information Security Officer) Amarjeet Khanuja of…
Gold crosses Rs 77,000, experts project that silver could reach Rs 1 lakh this festive season
Gold and Silver prices are on an upward trajectory backed by firm demand, and the steam seems to re…
ANI
Intel is far from becoming the American chipmaking powerhouse the US needs
Intel is struggling to overcome a series of challenges and establish itself as a globally competiti…
Jacob Zinkula
What needs to go right for Intel, and what happens if it doesn't
Intel faces challenges after losing its Dow Jones spot to Nvidia. Federal aid under the CHIPS Act c…
Katherine Tangalakis-Lippert,…
Target changes app to curb 'double-tapper' customers who caused chaos with drive-up orders
Target updated its mobile app so customers arriving for drive-up order pickup can't immediately tap…
Dominick Reuter
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!
Customer service is a massive hassle in most situations, but it quite literally saved our vacation …
Gen AI to unlock a "mammoth incremental opportunity" for Indian IT services: Report
The generative AI provides more opportunity to the Indian IT sector contrary to the believe of bein…
ANI
Movie chains are souping up their theaters to draw in customers
Movie theaters are investing $2.2 billion in upgrades, adding pickleball courts, ziplines, and bett…
Grace Eliza Goodwin
Cracker Barrel employees and customers say the restaurant chain needs a turnaround, too
Cracker Barrel has lost relevance with customers. Customers and an employee pointed to disappointin…
Alex Bitter
Over 90% of AWS's biggest data center customers are now using its homegrown Graviton chips, executive says
AWS's Graviton chips, launched in 2018, are used by over 90% of its 1,000 largest customers, highli…
Eugene Kim
Amazon Rufus AI assistant beta launched in India, will answer customer’s questions
Amazon has introduced the beta version of its Rufus AI assistant in India. Rufus aids customers in …
Citi needs a white knight. Donald Trump's second term might provide one.
Trump's promise of light regulation could solve one of Citi's biggest problems.
Hayley Cuccinello
Sitharaman urges tax officials to prevent doubts from escalating into grievances
Union Finance Minister Nirmala Sitharaman on Friday urged officers of the Central Board of Indirect…
ANI
Sherwin-Williams: Everything you need to know about the neighborhood paint store that made it to the DJIA
The Sherwin-Williams Company will join the Dow Jones Industrial Average, expanding exposure to the …
Katie Balevic
Nvidia chips are in such high demand that customers are 'emotional,' Huang said
Demand for Nvidia's AI chips, including the Blackwell line, has surged, straining suppliers.
Shubhangi Goel
Government should rationalise customs duty in Budget to boost domestic manufacturing: Indian Chamber of Commerce
The Indian Chamber of Commerce (ICC) has suggested the government to rationalise customs duties in …