You Searched For "customer engagement" and got 16 results
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5 mins read
The Ola Electric Saga: Are surge in complaints and declining market share a wake-up call for Bhavish Aggarwal?
Ola Electric was once considered the most promising electric automaker in the country, from dominat…
4 mins read
I thought I was going to an influencer event in Central Park. It was actually my own surprise engagement.
Rachel Martino thought she was attending an influencer garden party. When she got there, she realiz…
Cailey Griffin
2 mins read
Sitharaman urges tax officials to prevent doubts from escalating into grievances
Union Finance Minister Nirmala Sitharaman on Friday urged officers of the Central Board of Indirect…
ANI
2 mins read
From good to great: How SaaS shapes the customer engagement of tomorrow for consumer brands?
The conversation delved into the significance of generative AI in enhancing customer experienc…
2 mins read
Over 90% of AWS's biggest data center customers are now using its homegrown Graviton chips, executive says
AWS's Graviton chips, launched in 2018, are used by over 90% of its 1,000 largest customers, highli…
Eugene Kim
3 mins read
Government takes action against Ola Electric for customer complaints, Bhavish Aggarwal’s company slapped with show-cause notice
Ola Electric is facing scrutiny after the CCPA (Central Consumer Protection Authority) issued a sho…
26 mins read
Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.
Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…
Lila Hassan
7 mins read
10 AI applications for companies that want to streamline their business and improve customer experiences
Explore how businesses are using AI to revolutionize the customer experience through automation, ro…
Freya Graham
2 mins read
'Bridgerton' star Phoebe Dynevor subtly revealed she's engaged at the Met Gala
Phoebe Dynevor wore a custom Victoria Beckham gown to the 2024 Met Gala, as well as her oval engage…
Samantha Grindell
1 min read
Marketing for Small Business: Expert advice for engaging new customers, boosting profits, and retaining talent
Insider's "Marketing for Small Business" breaks down the most effective marketing techniques and ho…
Business Insider
3 mins read
NICE's CEO says AI is 'the ultimate alchemist' that can transform customer-experience solutions
The customer-experience-software company NICE is investing in AI to reduce workload and increase cu…
Erica Sweeney
8 mins read
How America stopped caring about quality and learned to embrace 'customer satisfaction'
Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …
Adam Rogers
6 mins read
Here's how Uber and Lyft drivers try to get customers to tip even though it only happens on a quarter of rides
Uber and Lyft drivers share what they do to maximize their tips, even though some say tipping is in…
Noah Sheidlower,Jacob Zinkula
1 min read
Marketing for Small Business: Expert advice for engaging new customers, boosting profits, and retaining talent
Insider's "Marketing for Small Business" breaks down the most effective marketing techniques and ho…
Business Insider
10 mins read
Matty Healy and Gabbriette Bechtel's engagement has been confirmed by The 1975 frontman's mom. Here's everything to know about the couple's relationship.
The 1975 frontman was first linked to the model in September 2023, fours months after his high-prof…
Palmer Haasch
3 mins read
Lactose intolerant customers hit Starbucks with $5 mil lawsuit, calling dairy-free upcharges 'discrimination'
Lactose intolerant customers accuse Starbucks of raking in more than $1 billion in recent years as …