You Searched For "customer data platforms" and got 16 results
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5 mins read
Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the troubled platform is their only option.
Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them …
Dan Latu,Palmer Haasch
2 mins read
Microsoft tells customers it lost log data for key security products
Microsoft told customers that a software bug caused inconsistent collection of log data for key clo…
Ashley Stewart
3 mins read
IISc scientists develop brain-inspired analog computing platform capable of storing, processing data
The team was able to recreate NASA's iconic "Pillars of Creation" image from the James Webb Space T…
PTI
2 mins read
Inside the trade secrets lawsuit that has the alternative data industry buzzing
"These files were among Yipit's 'crown jewels,'" the 55-page lawsuit states.
Bradley Saacks
4 mins read
Salesforce's new AI platform lets companies build their own digital agents to automate tasks
Salesforce's vice president of business development shares how the company is providing automation …
Matthew S. Smith
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
1 min read
GSTN to share data with RBI's frictionless credit platform
The government has permitted GST Network to share data about GST-registered businesses, based on th…
PTI
5 mins read
A lawsuit accuses Bain Capital's PowerSchool of trafficking in student data. The edtech giant says everything it does is legal.
PowerSchool manages data for more than 60 million students and their educators.
Laura Italiano
3 mins read
How data-security posture management could make your cloud systems less vulnerable
Cybersecurity experts say data-security posture management, or DSPM, can help companies protect clo…
Erica Sweeney
3 mins read
PayPal just opened a new ad business. The exec leading it unpacks the plan to link advertisers with its trove of transaction data.
PayPal Ads intends to offer ads across its own properties, as well as the sites of tens of millions…
Lara O'Reilly
3 mins read
'Botshit' is an example of how AI is making customer service worse
Botshit is a term that describes when chatbots spew incorrect information and provide false referen…
John Towfighi
7 mins read
The scary secret behind the boom in data centers
How Amazon, Google, and Microsoft are monopolizing our AI future
Adam Rogers
5 mins read
Hosts have ruined Airbnb with excessive fees, high demands, and bad customer service, travel experts say
Airbnb has had a fall from grace. It revolutionized the vacation industry, but is now plagued with …
Lindsay Dodgson
1 min read
Airtel acquires strategic stake in Lemnisk to build largest customer data platform
With an aim to build the world's largest customer data platform (CDP), Bharti Airtel on Tuesday sai…
5 mins read
AI and security concerns fuel a shift to on-premises IT infrastructure as companies seek more control of data
AI, data privacy, and security concerns are pushing companies to adopt hybrid IT infrastructure tha…
Matthew S. Smith
1 min read
AT&T says hackers stole the call and text records of almost all of its wireless customers
The data includes the phone numbers that customers interacted with, AT&T said.