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You Searched For "customer complaints insurance" and got 20 results


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1 min read

Insurance policies need clearer language to help customers and cut down on complaints: IRDA panel

For many customers, insurance policies can be hard to decipher, with technical language, confusing …

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5 mins read

The Ola Electric Saga: Are surge in complaints and declining market share a wake-up call for Bhavish Aggarwal?

Ola Electric was once considered the most promising electric automaker in the country, from dominat…

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3 mins read

Buying car insurance online? Here is how to crack a good deal

Bypassing intermediaries such as agents or brokers, digital insurers eliminate commission fees – wh…

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3 mins read

From no hidden charges to insurance on credit card frauds and lost cards, here are RBI's new guidelines for credit and debit cards

This is understandable given that credit cards have exploded in popularity after the COVID-19 …

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25 mins read

Inside the tawdry, drug-fueled, violent world of America's top life insurance salesmen

Women say they were fed date rape drugs, compared to dog puke, and forced to watch a boss masturbat…

Susan Antilla   


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4 mins read

Customer complaints show $600 million health startup uBiome has been surprising patients and insurers with bills for years

Many of the complaints point to instances in which users were told their insurance was approved. So…

Lydia Ramsey,Erin Brodwin   


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10 mins read

Policygenius review: Compare quotes for car insurance, homeowners insurance, and more

Policygenius is an insurance marketplace allowing you to compare quotes from different insurers, wi…

Ryan Wangman   


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1 min read

A man whose Tesla Model Y caught fire on a California highway says customer service asked him to haul the burned husk of his car to their service center

Bishal Malla said that Tesla was mostly unresponsive, but that one had the "audacity" to ask him to…

Aditi Bharade   


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4 mins read

Rent the Runway CEO scrambles to respond to frustrated customers as complaints about delays pile up on social media

We are working around the clock (myself included!) to implement these operational transformations a…

Áine Cain   


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1 min read

Finmin seeks suggestions from media for smooth functioning of banking, insurance ops

In another tweet, the DFS said, "Dear Fellow Citizens, In order to address your Banking & Insur…

PTI   


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2 mins read

Irdai levies Rs 3 cr penalty on Maruti Insurance Brokers

New Delhi, Dec 30 () Irdai has imposed a penalty of Rs 3 crore on Maruti lnsurance Brokers Pvt Limi…

PTI   


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2 mins read

Lloyds faces a £100 million fine for mishandling insurance selling complaints

According to a Sky report today, the UK financial regulator will demand the fine as early as Friday…

Lianna Brinded   


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3 mins read

Dissatisfied retail workers are leaving the industry because of abusive customers and low pay, and that's making the labor crunch worse

For some dissatisfied retail and restaurant workers, a growing number of job openings in other sect…

Mary Meisenzahl   


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2 mins read

Irdai slaps Rs 2.18 cr fine on Hero Insurance Broking for violating norms

New Delhi, Dec 31 () Insurance regulator Irdai has slapped a fine of Rs 2.18 crore on Hero Insuranc…

PTI   


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2 mins read

Hair salons, dentist offices, and assisted living facilities are passing the costs of PPE and cleaning supplies on to customers, report says

Businesses have higher costs associated with cleaning more frequently and protective equipment, and…

Sarah Al-Arshani   


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2 mins read

LIC sets record on claims front, settles 99.92 per cent cases

"LIC has settled 99.92 per cent of death claims in 2016- 17, which is undoubtedly one of th…

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5 mins read

Why insurers are beginning to embrace billion-dollar healthcare startups like SmileDirectClub and Warby Parker

SmileDirectClub also has big physical expansion plans in the works with CVS Health, which acquired …

Lydia Ramsey   


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5 mins read

Umpqua Bank promises a 'people first' customer experience, but it's actually better online than in person

Disclosure: This post is brought to you by the Personal Finance Insider team. We occasionally highl…

Kamran Rosen   


Erica Sweeney   


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4 mins read

Wildfires in California have destroyed thousands of homes, and the devastating pattern is making fire insurance more expensive and complicated than ever

"As California wildfires grow larger and more intense, an increasing number of insurance companies …

Hillary Hoffower