You Searched For "customer complaints" and got 17 results
Sort By:
5 mins read
The Ola Electric Saga: Are surge in complaints and declining market share a wake-up call for Bhavish Aggarwal?
Ola Electric was once considered the most promising electric automaker in the country, from dominat…
3 mins read
'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud
Comedian Kunal Kamra’s criticism of Ola Electric’s service led to a heated Twitter exchange with CE…
2 mins read
Bhavish Aggarwal's OLA Electric says it has resolved 99% customer complaints after receiving CCPA show cause notice
Ola Electric says that it has resolved 99.1% of the 10,644 complaints filed by the Central Consumer…
3 mins read
Government takes action against Ola Electric for customer complaints, Bhavish Aggarwal’s company slapped with show-cause notice
Ola Electric is facing scrutiny after the CCPA (Central Consumer Protection Authority) issued a sho…
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
5 mins read
Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the troubled platform is their only option.
Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them …
Dan Latu,Palmer Haasch
4 mins read
Tesla Cybertruck: What to know about the truck's price, specs, range, and customer reactions
The Cybertruck is the latest addition to Tesla's electric lineup. Here's everything we know about i…
Nora Naughton
2 mins read
Weekend wrap: Swiggy IPO price band, BlinkIt gold coin customer's ordeal, India's GDP woes, and more
Swiggy will launch its IPO with a price band of ₹371-₹390 per share on November 6. A Blinkit custom…
3 mins read
One of Rusisa's biggest automakers said it's struggling under Western sanctions after frontline complaints that its vehicles are falling apart
A former top official complained of constant leaks, a gearshift lever falling off, unusually low mi…
Matthew Loh
4 mins read
Robots might solve Chipotle's portion complaints. But there's a big reason they won't replace humans — yet.
Robots could solve Chipotle's portion complaints, but being able to tweak an order through a frontl…
Lloyd Lee
1 min read
Your angry complaints to call centers may soon be soothed by AI
Japan's SoftBank is testing AI technology that can make the lives of call center workers easier by …
Hasan Chowdhury
26 mins read
Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.
Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…
Lila Hassan
2 mins read
That Chipotle portion-size social media drama might mean more 'generous' meals for some customers
Chipotle has been retraining staff at some restaurants after a social media debate about small port…
Alex Bitter
2 mins read
Did you know the RBI Ombudsman received 68% more complaints in FY2023? Here’s how to file your grievance
Recently, the Reserve Bank of India (RBI) reported that the complaints to the Ombudsman have gone u…
1 min read
FTX plans to give customers their money back with one painful caveat
FTX bankruptcy lawyers said it would have between $14.5 and $16.3 billion to distribute — mos…
Geoff Weiss
3 mins read
How Daily Harvest used AI to optimize product packaging and improve customer service
Daily Harvest, a plant-based-food brand, uses AI-driven cartonization software to optimize packagin…
Erica Sweeney
1 min read
Airline app glitch randomly logged customers into other people's accounts
One Facebook user joked he would find a "better seat" for the Qantas customer whose details he was …