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You Searched For "customer complaints" and got 16 results


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1 min read

Chipotle is sliding after customer complaints of vomiting and diarrhea

Chipotle says it's aware of the reported incidents and is heightening sanitation measures as at its…

Seth Archer   


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2 mins read

Chipotle is fixing one of its customers' top complaints

We tried to order food through the company's app from a Richmond, Virginia Chipotle at 2 p.m. on Su…

Hayley Peterson   


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2 mins read

Chipotle is fixing one of its customers' top complaints

"Most people don't know that nearly every Chipotle has an extra make-line in the back of the restau…

Hayley Peterson   


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3 mins read

EE just got fined £1m for botching customer complaints

An EE spokesperson told Business Insider the firm has since amended its complaints practices to com…

Alastair Stevenson   


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3 mins read

Rent the Runway is fixing one of its customers' biggest complaints

Rent the Runway tweeted an average of 18 times per day in June, mostly responding to customers' iss…

Kate Taylor   


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1 min read

Southwest Airlines Fined $150,000 For Ignoring Customer Complaints

In a statement sent to Business Insider, Southwest said the website glitch impacted a small number …

Alex Davies   


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2 mins read

Starbucks just solved one of customers' top complaints

"We created our own almond milk recipe to complement our hot, iced and Frappuccino blended beverage…

Hayley Peterson   


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4 mins read

Dunkin' Donuts is fixing 2 of customers' biggest complaints

Dunkin's app allows the company to gather more information on individual customers, as well as mark…

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2 mins read

Tesla is now letting customers contact executives with their complaints

In November, some Tesla owners told Automotive News that wait times at Tesla's service centers stre…

Danielle Muoio   


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2 mins read

Tesla leak reveals thousands of customer complaints about random acceleration and 'phantom braking,' report says

Germany's Handelsblatt reviewed about 2,400 customer complaints of Teslas suddenly accelerating, an…

Jyoti Mann   


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2 mins read

Indian regulator to grill Ola and Uber over rising customer complaints

As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellatio…

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2 mins read

Lululemon Claims Quality Issues Are Not Widespread As Customer Complaints Keep Piling Up

"The big thing about [Lululemon] is that their quality used to be so much better and then they pret…

Hayley Peterson   


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2 mins read

Tesla instructed employees to only communicate verbally about complaints so there was no written record, leaked documents show

A whistleblower leaked thousands of files to a German newspaper, painting a new picture of Tesla's …

Aaron McDade   


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1 min read

The FTC Has Released A Gigantic Document Dump Showing Angry Customer Complaints About Herbalife

After Ackman publicly declared his short, hedge fund heavyweight Daniel Loeb, the founder of Third …

Julia La Roche   


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2 mins read

McDonald's fixed customers' top two complaints - and sales are soaring

"Some of the challenges we've had in the US have been somewhat self-inflicted," McDonald's CEO Stev…

Hayley Peterson