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Olaplex hit with lawsuit by customers accusing the buzzy brand of causing hair loss, downplaying complaints
Olaplex customers accused the TikTok-famous brand of using chemicals that caused "serious" hair pro…
Sindhu Sundar,Azmi Haroun
RBI issues guidelines to trace customers with inoperative accounts, unclaimed deposits
The central bank called for steps to trace the customers of inoperative accounts or unclaimed depos…
ANI
Got a grievance with your stock broker, MF house? SEBI is looking to make redressal easy
SEBI, the market regulator, is planning to enhance its grievance handling mechanism by linking its …
FTX used $200 million of customer funds for venture capital investments, SEC complaint shows
The two deals disclose how FTX quietly shifted customer funds from the exchange to Alameda Research…
Zahra Tayeb
How to file a consumer complaint against a company using WhatsApp
As a customer, when you receive a substandard product or service, you may think about filing a cons…
Tainted IRS officer gifted Rs 1.75 lakh gold payal to Kerala actress, claims ED
A tainted IRS officer, Sachin Sawant, who was nabbed in June in a money-laundering case, had allege…
A mega coffee chain is punishing staff for getting drink orders wrong by making them copy down lines of customer complaints: report
Luckin Coffee — the Starbucks of China — made an employee write "I said I wanted a hot…
Huileng Tan
The Starbucks app 'traps' customers into a 'vicious' spending cycle, consumer advocate says
Certain features of Starbucks' prepaid card mean that customers are trapped in a "vicious cycle" of…
Grace Dean
Delivery drivers reveal their biggest complaints about customers and why most of them love working during the holidays
Most drivers say they enjoy working during the holidays. They love the extra-generous gratuities, b…
Nancy Luna
Indian regulator to grill Ola and Uber over rising customer complaints
As thousands of commuters find themselves at the mercy of Uber and Ola drivers via ride cancellatio…
Tennessee AG says he's probing the Taylor Swift Eras presale meltdown amid customer complaints about Ticketmaster
On Tuesday, Swifties complained of long wait times and site outages as they tried to secure tickets…
Beatrice Nolan
It takes 30 minutes for a SiriusXM customer to unsubscribe — too long, New York state says. It's suing.
It can take an average of 30 minutes to unsubscribe from SiriusXM over the phone, according to the …
Haley Tenore
Weeks-long delays and broken equipment have some Peloton customers considering competitors like NordicTrack
"I think I'm getting fatter by the day waiting on my Peloton to arrive," said one customer who is s…
Mary Hanbury,Dominick Reuter
Dollar General must pay $1 million after charging customers too much at checkout
Dollar General faced claims in Ohio that it overcharged customers at checkout. Now, it's paying $1 …
Alex Bitter
Customer murdered at Meridian hotel in Hyderabad after argument over extra curd
An argument over extra curd for biryani led to the murder of a customer allegedly by the staff of a…
Olaplex's CEO, who once said hair loss complaints are 'sadly, a fact of life in our industry,' steps down
Olaplex faced a customer lawsuit and falling share price during JuE Wong's tenure as CEO.
Gloria Dawson
Dollar General investors vote to probe worker safety, after years of employee complaints
Dollar General shareholders approved an audit of the company's safety policies and practices for wo…
Alex Bitter
T-Mobile faces a lawsuit after an employee sent himself nude photos he found on a customer's phone
The lawsuit is the latest in legal issues T-Mobile is facing in relation to how it handles sensitiv…
Polly Thompson
Amazon agreed to let European customers cancel their Prime memberships in just 2 clicks following complaints by EU consumer groups
The European Union pushed Amazon to simplify its Prime cancelation site in Europe after calling the…
Samantha Delouya
Noom settles billing lawsuit for $62 million and promises to change business practices to address customer complaints
The suit alleged Noom misled customers into signing up for low-cost trials that led to costly, hard…