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Amazon Rufus AI assistant beta launched in India, will answer customer’s questions
Amazon has introduced the beta version of its Rufus AI assistant in India. Rufus aids customers in …
Disney dodges the Trump question
Some media executives are excited to buy and sell big assets during the next Trump administration. …
Peter Kafka
I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications
On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …
Spiritual speaker Jaya Kishori responds to backlash over luxury bag: ‘It’s customised, not leather’
Several users criticised her for using a leather bag despite being a spiritual orator, who preaches…
Amazon India lottery rigged? Internet sleuths discover that the same person won the contest at least 6 times since 2014!
Social media users accuse Amazon India of insider bias and demand transparency. The e-commerce gian…
Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the troubled platform is their only option.
Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them …
Dan Latu,Palmer Haasch
Verizon sees early success using generative AI to answer questions from business customers
Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, a…
Erica Sweeney
One of Boeing's biggest customers leveled fresh criticism over ongoing 737 Max delivery delays
Europe's largest airline by passengers, Ryanair, saw profits fall 18% in the six months to the end …
Polly Thompson
An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!
Customer service is a massive hassle in most situations, but it quite literally saved our vacation …
Chip giant TSMC reports blockbuster results even as questions over AI mania loom
The demand for AI "is real," said CC Wei, TSMC's chairman and CEO.
Huileng Tan
The race in Big Tech to sell customers on AI products is heating up
AWS is stepping up its AI sales strategy as the industry looks to get a return on the big bets they…
Dan DeFrancesco
3 questions Elon Musk will need to answer at Tesla's highly anticipated robotaxi event
Investors have a lot of questions for Elon Musk heading into Tesla's robotaxi day on Oct. 10.
Nora Naughton
Government takes action against Ola Electric for customer complaints, Bhavish Aggarwal’s company slapped with show-cause notice
Ola Electric is facing scrutiny after the CCPA (Central Consumer Protection Authority) issued a sho…
A California police department spent at least $140,000 on a custom Cybertruck: report
Elon Musk has expressed support for Cybertruck cop cars, but it's unclear how effective they'd be.
Tom Carter
Nvidia drops to extend post-earning decline to 13% as questions linger around AI spending
JPMorgan said Nvidia's earnings results are the "antithesis of the dot-com era," but that its custo…
Matthew Fox
'Botshit' is an example of how AI is making customer service worse
Botshit is a term that describes when chatbots spew incorrect information and provide false referen…
John Towfighi
Nvidia has lots of questions to answer in this week's earnings call on product delays, competition, and China
As rivals increase their spending on AI computing, Nvidia will likely face questions about its Blac…
Emma Cosgrove,Helen Li
I was a flight attendant for 2 years. Here are the answers to 10 questions passengers always ask.
After two years on planes, I heard repeat questions from everyone who flies. From how we take break…
Arina Bloom
Immigration and Customs Enforcement has kept its use of deadly force secret. Until now.
Immigration and Customs Enforcement has kept its use of deadly force secret. Exclusive documents re…
Lila Hassan
Modi's election surprise raises questions about India for USA Inc
Narendra Modi's reduced majority may make it tougher for his government to push through reforms and…