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2 mins read

Billionaire Palmer Luckey keeps getting stuck in the elevator of his car mansion, lawsuit claims

Palmer Luckey is suing the developers who helped build his Newport Beach, California mansion becaus…

Hannah Getahun   


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2 mins read

Chick-fil-A just opened a wild new store design that it says handles three times as many drive-thru cars as other stores

Chick-fil-A's newest location, in McDonough, Georgia, is drive-thru only and can handle three times…

Alex Bitter   


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2 mins read

A Tesla fan in India preordered a Model 3 in 2016. He waited 7 years, and the car still hadn't shown up.

Vishal Gondal preordered the Model 3 in 2016, but never received it. After nearly eight years, he f…

Aditi Bharade   


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6 mins read

Here's how Uber and Lyft drivers try to get customers to tip even though it only happens on a quarter of rides

Uber and Lyft drivers share what they do to maximize their tips, even though some say tipping is in…

Noah Sheidlower,Jacob Zinkula   


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1 min read

Delhi HC exempts custom duties on medicines for rare diseases

The Delhi High Court has said that custom duties and charges will not be applied to medicines, drug…

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2 mins read

Tesla just opened up a big new customer base in China after slashing prices in April to meet a key threshold

Tesla, which cut prices in April, signed up for the province's approval process, per state media ou…

Shubhangi Goel   


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2 mins read

EV charging company says Fisker 'abandoned its contract' so it's yanking promo credits from Fisker customers

Fisker filed for bankruptcy on Monday and Ocean owners are already beginning to feel the pinch.

Grace Kay   


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8 mins read

How America stopped caring about quality and learned to embrace 'customer satisfaction'

Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …

Adam Rogers   


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16 mins read

The risky allure of WiFi Money: private jets, sports cars, and ruined investors

A motley crew of Instagram-obsessed, hustle-culture influencers made millions. In their wake, they …

Rob Price   


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3 mins read

Chinese drivers are demanding smart cars — and that's what they're getting

China's EV companies are packing their vehicles with high-tech features to woo drivers who want "in…

Tom Carter   


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1 min read

Audi to hike vehicle prices by up to 2% from June

The price correction aims to ensure sustainable growth for the automaker and its dealer partn…

PTI   


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2 mins read

Vehicle thefts in India double within a year; Delhi, Chennai and Bengaluru among the most theft-prone cities

When it comes to vehicle thefts Delhi maintains its lead, according to the ‘Theft & the City’ repor…

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Partnerships are key as SiriusXM looks to connect with customers beyond the car

Suzi Watford, chief growth officer at Sirius XM, talks about connecting with customers outside the …

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5 mins read

Is Tesla's Cybertruck the new status car?

Tesla's Cybertruck is turning heads and appears to have become a hot commodity for the rich and fam…

Grace Kay,Madeline Berg   


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2 mins read

Volvo Car India rejigs management team

As part of the rejig, Kalpit Shishodia, who led the customer service function since 2017, has b…

PTI   


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3 mins read

I spent a day with Chevrolet's two new electric cars. They may not be enough to turn the EV tide.

After a day spent learning more about Chevy's EVs, it's not clear to me if reputation alone can con…

Nora Naughton   


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4 mins read

India’s rich to shell out more for luxury cars, global travel but may have more to invest

The Union Budget 2023-24 is being hailed as the common man’s budget, but at the same time many …

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2 mins read

Gen Z hates phone calls, so one $9.7 billion company is pouring money into AI chatbots for customer service

AI may replace 20-30% of customer service agents by 2026, per tech research firm Gartner.

Meghan Morris   


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1 min read

Tesla slashes prices for cars and software after one of its toughest weeks yet

Three models are $2,000 cheaper in the US, while the self-driving software now costs $8,000.

Shubhangi Goel   


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3 mins read

Toyota was right about hybrid cars all along

Toyota's slow-and-steady approach to EVs and hybrids is going well, despite years of criticism.

Nora Naughton