You Searched For "custom" and got 14 results
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2 mins read
I asked my young marketing team to 'make a relationship' with customers, they took me seriously: Zomato’s Deepinder Goyal on cheeky notifications
On The Great Indian Kapil Show, Zomato CEO Deepinder Goyal revealed the story behind the company's …
5 mins read
The Ola Electric Saga: Are surge in complaints and declining market share a wake-up call for Bhavish Aggarwal?
Ola Electric was once considered the most promising electric automaker in the country, from dominat…
1 min read
Starbucks CEO set to announce strategy to fix the coffee chain
"When we get back to our core identity and consistently deliver a great experience, our customers w…
Dominick Reuter
3 mins read
'Pay your staff properly, solve the 80,000 complaints first': Internet reacts on Ola CEO Bhavish Aggarwal and Kunal Kamra feud
Comedian Kunal Kamra’s criticism of Ola Electric’s service led to a heated Twitter exchange with CE…
1 min read
Read the open letter Spirit Airlines sent to customers after filing for bankruptcy protection
Spirit told passengers they can continue to book flights and travel with the airline following its …
Pete Syme
3 mins read
Fast food chains are locked in a 'value war' for US customers
McDonald's, Starbucks, and others this week have highlighted a "value war" as customers push back o…
Dominick Reuter
2 mins read
The “ultimate Zomato and Swiggy hack” might be opting for COD while placing your order, claim redditors!
A Reddit user suggests that by choosing cash on delivery, your Swiggy and Zomato orders are priorit…
2 mins read
Jio, Airtel, Vi record customer loss post tariff hike, BSNL becomes only gainer in July
According to the report, BSNL added over 2.94 million mobile subscribers in July. Bharti Airtel los…
PTI
5 mins read
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
1 min read
McDonald's is reportedly spending $100 million to help lure customers back after the E. coli outbreak
A memo seen by CNN said $35 million is being spent on marketing, with another $65 million going to …
Nora Redmond
4 mins read
An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!
Customer service is a massive hassle in most situations, but it quite literally saved our vacation …
2 mins read
China's KFC and Pizza Hut CEO said she spends hours watching her customers eat
Yum China CEO Joey Wat saw Gen Z diners dip fried chicken into mashed potatoes, which gave her the …
Aditi Bharade
3 mins read
VMware customers are seeing massive late fees since Broadcom acquired the company
VMware's transition to subscription models under Broadcom has led to customer frustration and drive…
Rosalie Chan
5 mins read
Hackers are stealing tickets from Ticketmaster customers' accounts. For many, the troubled platform is their only option.
Two Ticketmaster customers had tickets transferred out of their accounts by hackers. They got them …