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4 mins read

Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Gener…

Ashley Stewart   


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5 mins read

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

In an era where customer experience is a primary business differentiator, the role of service hubs …

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4 mins read

Salesforce's new AI platform lets companies build their own digital agents to automate tasks

Salesforce's vice president of business development shares how the company is providing automation …

Matthew S. Smith   


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2 mins read

Indian B2B SaaS companies are 2x more capital efficient than global peers: EY report

The Indian B2B SaaS industry continues to have a bullish outlook for 2023 despite global headwinds.…

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3 mins read

From Salesforce to Air India, here are the companies that are using ChatGPT

ChatGPT, the AI chatbot developed by OpenAI, has recently become one of the most popular tools for …

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3 mins read

US-listed Zendesk is betting big on India in spite of competition from homegrown Zoho, Freshworks

Zendesk, which has also partnered with WhatsApp for business, also launched two new products glo…

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2 mins read

Salesforce stock could jump 32% after 'beat and raise' quarter, Wedbush says

Wedbush's Dan Ives holds a $300 price target on shares of Salesforce, representing a potential 32% …

Will Daniel   


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2 mins read

Freshworks jumps 36% in trading debut after pricing IPO at $36 per share

The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …

Isabelle Lee   


Paayal Zaveri,Ashley Stewart   


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2 mins read

Salesforce rises as the software maker lifts earnings outlook after completing its acquisition of Slack

Salesforce's outlook follows the July 21 closing of its $27.7 billion acquisition of workplace mess…

Carla Mozée   


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2 mins read

Salesforce falls 11% after confirming $27.7 billion Slack acquisition and forecasting slower growth

The Slack deal's price tag reflects a 55% premium to where shares traded before news of the acquisi…

Ben Winck   


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2 mins read

Slack surges 7% on report that Salesforce takeover will be announced Tuesday afternoon at a premium

The news lifted Slack shares to record highs. The company has rallied roughly 64% since reports of …

Ben Winck   


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2 mins read

Salesforce spikes 29% on blockbuster earnings and boosted full-year forecast

Salesforce's post-earnings surge led the S&P 500 in Wednesday trading and pushed the benchmark inde…

Ben Winck   


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1 min read

Slack spikes 32% following report of potential takeover by Salesforce

Such a deal would likely value Slack at more than the $17 billion market cap it held before shares …

Ben Winck   


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2 mins read

It takes 32 days for a company to hire an employee says talent intelligence platform Oorwin

The study also revealed that the average time to reject a candidate is 16 days. To calculate the…

ANI   


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1 min read

HGS to sell India domestic CRM biz to Altruist India for Rs 40 cr

New Delhi, Nov 28 () Hinduja Global Solutions Ltd (HGSL) on Thursday said it has entered into a def…

PTI   


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1 min read

EasyRewardz has raised series B round of funding led by Flipkart

E-commerce giant Flipkart invested in EasyRewardz, customer engagement and rewards platform. This i…

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7 mins read

Happiest Minds is a smaller company that does the same thing as MindTree and L&T Infotech — but clearly it is doing it a lot better

Nomura believes this momentum will continue to build as a result of ramp up in deals and partn…

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2 mins read

Here's a look at new retail-leasing software from proptech unicorn VTS - it's the startup's big bet on bringing a CRM approach to filling vacant space

Brookfield Ventures in May led a $90 million funding round for VTS. Brookfield has also purchased m…

Alex Nicoll