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Interview: Salesforce CEO Marc Benioff bashes Microsoft as generative AI threatens his company's CRM lead
Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Gener…
Ashley Stewart
Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions
In an era where customer experience is a primary business differentiator, the role of service hubs …
Salesforce's new AI platform lets companies build their own digital agents to automate tasks
Salesforce's vice president of business development shares how the company is providing automation …
Matthew S. Smith
Indian B2B SaaS companies are 2x more capital efficient than global peers: EY report
The Indian B2B SaaS industry continues to have a bullish outlook for 2023 despite global headwinds.…
From Salesforce to Air India, here are the companies that are using ChatGPT
ChatGPT, the AI chatbot developed by OpenAI, has recently become one of the most popular tools for …
US-listed Zendesk is betting big on India in spite of competition from homegrown Zoho, Freshworks
Zendesk, which has also partnered with WhatsApp for business, also launched two new products glo…
Salesforce stock could jump 32% after 'beat and raise' quarter, Wedbush says
Wedbush's Dan Ives holds a $300 price target on shares of Salesforce, representing a potential 32% …
Will Daniel
Freshworks jumps 36% in trading debut after pricing IPO at $36 per share
The firm priced its initial public offering at $36 per share Tuesday evening, selling 28.5 million …
Isabelle Lee
Salesforce COO Bret Taylor is slowly taking over many of CEO Marc Benioff's major leadership responsibilities. Over a dozen insiders explain his meteoric rise to the top.
Bret Taylor's profile is growing at Salesforce as he takes over the duties typically expected from …
Paayal Zaveri,Ashley Stewart
Salesforce rises as the software maker lifts earnings outlook after completing its acquisition of Slack
Salesforce's outlook follows the July 21 closing of its $27.7 billion acquisition of workplace mess…
Carla Mozée
Salesforce falls 11% after confirming $27.7 billion Slack acquisition and forecasting slower growth
The Slack deal's price tag reflects a 55% premium to where shares traded before news of the acquisi…
Ben Winck
Slack surges 7% on report that Salesforce takeover will be announced Tuesday afternoon at a premium
The news lifted Slack shares to record highs. The company has rallied roughly 64% since reports of …
Ben Winck
Salesforce spikes 29% on blockbuster earnings and boosted full-year forecast
Salesforce's post-earnings surge led the S&P 500 in Wednesday trading and pushed the benchmark inde…
Ben Winck
Slack spikes 32% following report of potential takeover by Salesforce
Such a deal would likely value Slack at more than the $17 billion market cap it held before shares …
Ben Winck
It takes 32 days for a company to hire an employee says talent intelligence platform Oorwin
The study also revealed that the average time to reject a candidate is 16 days. To calculate the…
ANI
HGS to sell India domestic CRM biz to Altruist India for Rs 40 cr
New Delhi, Nov 28 () Hinduja Global Solutions Ltd (HGSL) on Thursday said it has entered into a def…
PTI
EasyRewardz has raised series B round of funding led by Flipkart
E-commerce giant Flipkart invested in EasyRewardz, customer engagement and rewards platform. This i…
Happiest Minds is a smaller company that does the same thing as MindTree and L&T Infotech — but clearly it is doing it a lot better
Nomura believes this momentum will continue to build as a result of ramp up in deals and partn…
Here's a look at new retail-leasing software from proptech unicorn VTS - it's the startup's big bet on bringing a CRM approach to filling vacant space
Brookfield Ventures in May led a $90 million funding round for VTS. Brookfield has also purchased m…