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How to file a consumer complaint against a company using WhatsApp

As a customer, when you receive a substandard product or service, you may think about filing a cons…

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1 min read

Consumer complaints need to be resolved quickly, says RBI Governor

The central bank governor said he was concerned about rising customer grievances, despite the …

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2 mins read

Identity Theft Tops The List Of Consumer Complaint List In 2012

2. Debt collection. Ten percent, or about 200,000 cases, complaints were reported in this category.…

Megan Durisin   


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India will soon have an ‘ombudsman’ to address consumer complaints about digital payments

India has witnessed a dramatic increase in the use of e-wallets and digital payments transactions o…

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3 mins read

In FY 20-21, only 12 out of 322 Covid-related ads monitored were able to substantiate the claims they made: ASCI

ASCI picked up ads of categories like paints, apparel, detergents, ACs and fans, amongst others, al…

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1 min read

Complaints rise against Indian companies that haven’t passed on the benefits of lower GST to consumers: Report

More and more consumers are lodging complaints with India’s National Anti Profiteering Authority …

Charles R. Davis   


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ASCI launches mobile app to check deceptive ads

Advertising Standard Council of India (ASCI) has today launched India’s first consumer complaint mo…

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2 mins read

DOT is investigating more than a dozen airlines over slow refunds after fielding a record 102,561 passenger complaints last year

The department got a record 102,561 consumer complaints in 2020, many of them concerning refunds fo…

Sarah Jackson   


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6 mins read

The FTC Claims T-Mobile Has Been Hiding Bogus Charges In Phone Bills And Took 'Hundreds Of Millions Of Dollars' From Consumers

In a complaint filed today, the Federal Trade Commission is charging mobile phone service provider …

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5 mins read

The pandemic ushered in free weekly credit reports for Americans. Unless the government acts soon, that's over.

While increased access to credit reports has been a boon to consumers during the pandemic, the cred…

John L. Dorman   


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Commercials on streaming services can be unbelievably loud. A new bill wants to fix that.

Congress is advancing legislation that would compel loud commercials on streaming services to quiet…

Walt Hickey   


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1 min read

Bank Of America Is The Most Complained-About Bank

As one of the biggest banks in the United States, it's not surprising that it gets a lot of complai…

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1 min read

Southwest Airlines Fined $150,000 For Ignoring Customer Complaints

In a statement sent to Business Insider, Southwest said the website glitch impacted a small number …

Alex Davies