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How to file a consumer complaint against a company using WhatsApp
As a customer, when you receive a substandard product or service, you may think about filing a cons…
Consumer complaints need to be resolved quickly, says RBI Governor
The central bank governor said he was concerned about rising customer grievances, despite the …
Identity Theft Tops The List Of Consumer Complaint List In 2012
2. Debt collection. Ten percent, or about 200,000 cases, complaints were reported in this category.…
Megan Durisin
India will soon have an ‘ombudsman’ to address consumer complaints about digital payments
India has witnessed a dramatic increase in the use of e-wallets and digital payments transactions o…
In FY 20-21, only 12 out of 322 Covid-related ads monitored were able to substantiate the claims they made: ASCI
ASCI picked up ads of categories like paints, apparel, detergents, ACs and fans, amongst others, al…
Complaints rise against Indian companies that haven’t passed on the benefits of lower GST to consumers: Report
More and more consumers are lodging complaints with India’s National Anti Profiteering Authority …
Indiana attorney general launched investigation of abortion doctor based on 'so-called' complaints, her lawyer says, with one listing '555-555-5555' as the doctor's phone number
Dr. Caitlin Bernard, who performed an abortion on a 10-year-old rape victim, said she never met any…
Charles R. Davis
ASCI launches mobile app to check deceptive ads
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Standard Council of India (ASCI) has today launched India’s first consumer complaint mo…
DOT is investigating more than a dozen airlines over slow refunds after fielding a record 102,561 passenger complaints last year
The department got a record 102,561 consumer complaints in 2020, many of them concerning refunds fo…
Sarah Jackson
The FTC Claims T-Mobile Has Been Hiding Bogus Charges In Phone Bills And Took 'Hundreds Of Millions Of Dollars' From Consumers
In a complaint filed today, the Federal Trade Commission is charging mobile phone service provider …
The pandemic ushered in free weekly credit reports for Americans. Unless the government acts soon, that's over.
While increased access to credit reports has been a boon to consumers during the pandemic, the cred…
John L. Dorman
Commercials on streaming services can be unbelievably loud. A new bill wants to fix that.
Congress is advancing legislation that would compel loud commercials on streaming services to quiet…
Walt Hickey
Bank Of America Is The Most Complained-About Bank
As one of the biggest banks in the United States, it's not surprising that it gets a lot of complai…
Southwest Airlines Fined $150,000 For Ignoring Customer Complaints
In a statement sent to Business Insider, Southwest said the website glitch impacted a small number …