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4 mins read
6 ways Starbucks' incoming chief Brian Niccol transformed Chipotle
Analysts say Brian Niccol, who spearheaded Chipotle's turnaround, is a great pick to head up Starbu…
Grace Dean
1 min read
Starbucks is replacing its CEO with the boss of Chipotle in an abrupt management shake-up
Starbucks announced Tuesday that its CEO Laxman Narasimhan will step down effective immediately.
Mary Hanbury
2 mins read
Fast food giants like McDonald's and Chipotle may be forced to hike prices in California again.
The California Fast Food Workers Union is calling for another minimum wage hike. That could be toug…
Dominick Reuter
3 mins read
Starbucks is betting big that Chipotle's CEO can make it special again. He'll have his work cut out for him
Chipotle CEO Brian Niccol is set to become Starbucks' CEO. He's led a turnaround effort before, whi…
Alex Bitter
1 min read
The daily routine of Starbucks' new CEO starts with a 5:45 a.m. coffee and it's been that way since his Chipotle days
While his schedule will likely include fewer chicken bowls and more Starbucks fare once he takes th…
Sarah Jackson
2 mins read
Chipotle is selling 'Chipotle Boy' bowls aimed at vest-wearing finance bros
"You know who you are," Chipotle said in its promo for a double-chicken and white rice bowl, named …
Dominick Reuter
2 mins read
That Chipotle portion-size social media drama might mean more 'generous' meals for some customers
Chipotle has been retraining staff at some restaurants after a social media debate about small port…
Alex Bitter
4 mins read
Robots might solve Chipotle's portion complaints. But there's a big reason they won't replace humans — yet.
Robots could solve Chipotle's portion complaints, but being able to tweak an order through a frontl…
Lloyd Lee
2 mins read
Asia's answer to Chipotle is now a $1.5 billion public company
Guzman y Gomez's shares climbed 36% in the hours after trading started.
Shubhangi Goel
5 mins read
Chipotle's latest marketing campaign shows how restaurants are getting creative to win your lunch break
Back to the office means the return of the age-old question: What's for lunch? And the fight to be …
Dan DeFrancesco
2 mins read
Starbucks' North America CEO is retiring after only 8 months on the job — and he won't be replaced
Starbucks' North American president Sara Trilling will lead regional retail operations after Michae…
Lian Kit Wee
2 mins read
Starbucks' new CEO hints the chain may have become a little too convenient
Starbucks' new CEO Brian Niccol wants customers to hang around its stores for coffee and socializin…
Alex Bitter
3 mins read
Chipotle customers are roasting the chain for its portion sizes and filming their orders in hopes of getting more food
Some Chipotle customers have been filming their orders being made, as some TikTokers say the chain …
Alex Bitter
3 mins read
A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'
A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz le…
Alex Bitter
3 mins read
Starbucks is suffering from a mountain of mobile orders and chronic understaffing, a store employee says
Starbucks' long customer wait times at one store are due to too few employees on the job, one worke…
Alex Bitter
1 min read
Chipotle says California's minimum wage pushed menu prices up nearly 7%
Chipotle increased menu prices by about 7% because of the minimum wage increase in California.
Dominick Reuter
4 mins read
6 leadership lessons from Brian Niccol, the new Starbucks CEO who revived Chipotle
New Starbucks CEO Brian Niccol tracks trends on TikTok and Snapchat, welcomes fresh ideas and feedb…
Theron Mohamed
5 mins read
China is Starbucks' 2nd biggest market, but sales are slumping. Here's why.
China is Starbucks' second-biggest market but analysts question how well its format and prices work…
Grace Dean
2 mins read
Chipotle says its service is much faster now, and it means fewer people are bothering to order ahead
During the pandemic, many fast-food and fast-casual chains rolled out ways for customers to order a…
Grace Dean
2 mins read
Fast food has a Gen Z problem
Gen Z diners were less likely than other generations to say that fast-food restaurants were a good …