<ul><li>You can now easily block your smartphone if you have lost it or stolen it.</li><li>You can also unblock your smartphone once you have recovered it.</li><li>Here’s how you can easily block and unblock your smartphone.</li></ul> Losing a phone somewhere or having it stolen can be quite painful, especially when you are spending a huge amount on the device. The process for getting a lost phone blocked has now been made simpler by the government. The Department of Telecom (DoT) has launched the Central Equipment Identity Register (CEIR), allowing owners to block their lost and stolen mobile phones easily. Do note that you must file a police complaint before you can block your smartphone. <cmsannotation type="cmsannotation" annotationid="What happens when you block a phone?" comment="subhead" text="What happens when you block a phone?">What happens when you block a phone?</cmsannotation> When you block a phone, the phone’s IMEI will be blacklisted and the person who has the phone will not be able to use it on any company’s mobile network. <cmsannotation type="cmsannotation" annotationid="How to block lost and stolen phones" comment="subhead" text="How to block lost and stolen phones">How to block lost and stolen phones</cmsannotation> <ul><li>To block a lost or stolen phone, head over to the<a href="https://www.ceir.gov.in/Home"> CEIR portal</a>. </li><li>Now, click on “Block Stolen/Lost Mobile.” </li><li>You will then be asked to enter your mobile number, IMEI, device brand, device model, and an invoice of the smartphone. </li></ul><div type="image" title="2" msid="99207566" hostid="261" sizebytes="44856" caption="&amp;lt;p&amp;gt;You can block you lost on the CEIR portal&amp;lt;/p&amp;gt;"></div> Once you have entered the device's details, you will be asked to enter details about where you lost the device or where it was stolen. <ul><li>You will also be asked to enter details such as the place where you lost your phone, date, state, district and the relevant police station. </li><li>You will then have to enter the details of the police complaint number (FIR) and upload a copy of the complaint. </li></ul>Once you have entered this information, you will be asked to enter your personal information. <ul><li>Enter your name, address and your identity proof such as Aadhaar, PAN, Voter ID, driving licence and other IDs. </li><li>Then, enter the captcha and a phone number to verify the complaint with an OTP. </li></ul> <cmsannotation type="cmsannotation" annotationid="How to unblock a mobile after finding it" comment="subhead" text="How to unblock a mobile after finding it">How to unblock a mobile after finding it</cmsannotation> If you have found your phone after blocking it, you can use the <keyword id="8095338" type="General" weightage="20" keywordseo="ceir-portal" source="Orion">CEIR portal</keyword> to unblock it easily. <div type="image" title="1" msid="99207580" hostid="261" sizebytes="24660" caption="&amp;lt;p&amp;gt;You can unblock the device once it is found&amp;lt;/p&amp;gt;"></div> <ul><li>To unblock a found mobile, go to the<a href="https://www.ceir.gov.in/Home"> CEIR portal</a>. </li><li>Then, click on “Unblock Found Mobile.” </li><li>Now, enter the request ID you received while blocking your phone and the mobile number used to block the phone. </li><li>Then, select the reason for unblocking the phone, which includes recovered by police, found by self, blocked by mistake, and other reasons. </li><li>Enter the captcha and a mobile number for OTP verification and click on “Submit.” </li></ul>SEE ALSO: <a href="https://www.businessinsider.in/tech/apps/news/how-to-check-tds-dividend-income-and-income-tax-refund-using-the-ais-for-taxpayers-app/articleshow/99025288.cms">How to check TDS, dividend income and income tax refund using the AIS for Taxpayers app</a> <a href="https://www.businessinsider.in/tech/apps/news/how-to-file-a-consumer-complaint-against-a-company-using-whatsapp/articleshow/98806634.cms">How to file a consumer complaint using WhatsApp</a> <a href="https://www.businessinsider.in/tech/how-to/how-to-read-instagram-messages-without-being-seen/articleshow/98535023.cms">How to read Instagram messages without being seen</a>

How to block your lost or stolen phone and how to unblock it

<ul><li>You can now track and block your lost smartphones across the country.</li><li>The Department of Telecommunications has launched the <keyword id="17377990" type="General" weightage="20" keywordseo="Sanchar-Saathi" source="Orion">Sanchar Saathi</keyword> portal.</li><li>Here’s how to use the Sanchar Saathi portal to block and unblock your smartphone.</li></ul> Smartphones have become an integral part of our lives, and many of us spend a lot on smartphones. They are easy to lose when you forget them somewhere or if someone steals them. In such cases, it becomes difficult to find your phone. The Department of Telecommunications has set up the Sanchar Saathi portal, which uses the Central Equipment Identity Register (CEIR) to help users to track and block their lost smartphones. The Sanchar Saathi service is available across the country, and users must file a police complaint before they can use the portal. <cmsannotation type="cmsannotation" annotationid="How to block your smartphone on the Sanchar Saathi portal" comment="subhead" text="How to block your smartphone on the Sanchar Saathi portal">How to block your smartphone on the Sanchar Saathi portal</cmsannotation> Blocking your smartphone prevents it from being used by others while it is being tracked. Once you register on the platform, your device’s IMEI will be blocked, preventing the misuse of your device. <ul><li>To begin, go to the Sanchar Saathi portal<a href="https://ceir.sancharsaathi.gov.in/Request/CeirUserBlockRequestDirect.jsp"> here</a>.</li><li>Now, enter the details such as your name, mobile number, IMEI details, device’s brand, model and invoice.</li><li>Then, you will be asked to enter the details of where you lost your smartphone. This includes the city, district, state and date.</li><li>You will also have to enter details about the police station where you have filed a complaint, the complaint number and upload a copy of the complaint.</li><li>At the end, you need to enter the details about the mobile owner, including the name, address, identity proof, and email.</li><li>To submit the complaint, enter the captcha and verify the application using an OTP.</li><li>Accept the declaration and click on “Submit”.</li></ul>Your smartphone will be blocked, and others will not be able to use it. <cmsannotation type="cmsannotation" annotationid="How to unblock your smartphone" comment="subhead" text="How to unblock your smartphone">How to unblock your smartphone</cmsannotation> Once you have found your smartphone, you can unblock it to start using it again. <ul><li>To unblock your smartphone, go to the Sanchar Saathi portal<a href="https://ceir.sancharsaathi.gov.in/Request/CeirUserUnblockRequestDirect.jsp?OWASP-CSRFTOKEN=J9UQ-6LC1-P779-OF77-NKO6-6O7M-O70O-UOZZ"> here</a>.</li><li>Enter the request ID you received while blocking your smartphone.</li><li>Enter the mobile number and reason for unblocking the smartphone.</li><li>Then, enter the captcha shown in the image and the mobile number for OTP.</li><li>Enter the OTP and click on “Submit”.</li></ul> Your mobile will be unblocked and you can start using it. SEE ALSO: <a href="https://www.businessinsider.in/tech/news/8-things-that-google-bard-can-do-but-chatgpt-cannot/articleshow/100187360.cms">8 things that Google Bard can do, but ChatGPT cannot</a> <a href="https://www.businessinsider.in/tech/apps/news/how-to-silence-fake-calls-from-unknown-numbers-on-whatsapp/articleshow/100186824.cms">How to silence calls from unknown numbers on WhatsApp</a> <a href="https://www.businessinsider.in/tech/mobile/news/survey-reveals-three-out-of-four-indians-suffer-from-nomophobia-heres-what-it-means/articleshow/100073985.cms">Survey reveals three out of four Indians suffer from NoMoPhobia: Here’s what it means</a>

How to track and block your lost smartphones using the Sanchar Saathi portal

Smartphones have become an essential part of our life and contain a lot of important information about us. While most of the data is synced online, losing a phone is no small issue. It’s likely that either you or someone you know may have lost their phone and tried to find it. It’s not easy finding a <keyword id="417843" type="PERSON" weightage="20" keywordseo="stolen-phone">stolen phone</keyword> and you will most likely have to get a new phone. Google offers a solution to this problem in the form of <a href="https://www.businessinsider.in/tech/mobile/article/how-to-track-and-recover-a-lost-smartphone/articleshow/72869246.cms">‘Find My Device’</a>. However, this does not always work as the user has to turn on ‘Find My Device’ and the phone must have an internet connection for the device to be tracked. To help users find their stolen phones, the Department of Telecommunications has launched a new portal, the Central Equipment Identity Register (CEIR). The new portal will help users block their stolen phones and help police track it. How to block your stolen phone using CEIR If you lost your phone or it has been stolen, you can get the device blocked to prevent misuse of your data. <ul><li>File an FIR with the police and keep a copy of the report. </li><li>Now, get a duplicate SIM card for the lost number. This will be required to get an OTP while submitting the request for blocking your IMEI. </li><li>Go to the <a href="https://ceir.gov.in/Request/CeirUserBlockRequestDirect.jsp">CEIR</a> website and fill the form with the required details. </li><li>You will have to upload a copy of the FIR and an identity proof on the website. </li><li>In the end, enter your phone number and click on ‘Get OTP’. </li><li>Now, accept the declaration checkbox and click on submit. </li><li>Copy the ‘Request ID’ that will be shown after you submit the request. </li></ul>How to unblock your phone after it is found Once you have found your device, you can unblock it by following the steps below: <ul><li>Once again, go to the <a href="https://ceir.gov.in/Home/index.jsp">CEIR</a> website. </li><li>Now, at the bottom, click on “Un-block Found Mobile”. </li><li>Now, enter the ‘Request ID’ and your phone number. </li><li>Once you submit the application, your IMEI will be unblocked. </li></ul>At present, this service is available in Mumbai and Delhi. It will be rolled out to the rest of the country in the coming months. See also: <a href="https://www.businessinsider.in/tech/mobile/article/how-to-track-and-recover-a-lost-smartphone/articleshow/72869246.cms">How to track and recover a lost smartphone</a> <a href="https://www.businessinsider.in/tech/apps/how-to/transfer-whatsapp-message-android-iphone/articleshow/73086587.cms">How to transfer WhatsApp messages from Android to iPhone</a>

How to find your stolen phone using CEIR

New Delhi, Dec 30 () Phones users in Delhi-NCR who lose their handsets will now have some respite, with the government launching a portal that will enable blocking and tracing of stolen or lost mobile phones.
 The initiative was launched in Mumbai in September this year, and has been rolled out for Delhi-NCR now. It will be extended to other parts of the country in 2020.
 The launch of the portal, www.ceir.gov.in, for Delhi-NCR subscribers will facilitate requests for blocking of stolen or lost mobile phones by customers, blocking of such mobile phones across various mobile networks, allowing services to other existing customers having mobile phones with the same International Mobile Equipment Identity (IMEI) number, sharing of traceability data with police authorities, as well as unblocking of recovered phones.
 The project is backed by the Central Equipment Identity Register (CEIR) system, which was undertaken by the telecom department for addressing security, theft and other concerns including reprogramming of mobile handsets.
 Launching the initiative, Telecom Minister Ravi Shankar Prasad said safety and security of phones are crucial given the country's technological strides and digital prowess.
 "While we make optimum use of technology for development, there are equally smart criminals who abuse technology for their own ends," Prasad said.
 The latest initiative is expected to benefit 5 crore mobile subscribers in Delhi and adjoining areas.
 "Delhi telecom subscribers whose phones get stolen or those who lose their phones can log into the web portal from today... they can go to the portal and register their complaint, along with which they will also have to upload the police complaint and their own ID proof. Based on this, the lost mobile will be blocked. Also if someone uses it, the same can be traced based on the tower signals so the police can also recover the device," Telecom Secretary Anshu Prakash told reporters.
 Explaining this further, Prakash said the International Mobile Equipment Identity (IMEI) is the unique identity of a mobile phone devices. IMEI number is programmable and miscreants and criminals reprogramme the 15-digit unique number, which results in cloning of IMEI. The result is multiple phone devices, at times even hundreds of numbers, with same IMEI number.
 If such IMEI is blocked, a large number of mobile phones stand the risk of being blocked (as they are handsets with the same IMEI number) causing inconvenience to genuine customers. The software that has been developed now allows an individual phone to be blocked even if it is on a cloned IMEI number.
 Moreover, because of the centralised nature of the register or database, all the operators can block the particular stolen or lost device across the country even though the phone is being serviced by one particular operator.
 "This will also reduce the market for stolen phones," Prakash added.
 Asked about the progress of the initiative in Mumbai, where it had been announced a few months back, Prakash said as many as 500-600 complaints were logged in Mumbai. "In 50 per cent of the cases in Mumbai, traceability information has been handed over to the police. Also remember, much depends on whether the phone is being used after it has been stolen... If someone does not use it, it cannot be traced, but it can certainly be blocked. They won't be able to sell it," he said. MBI HRS

Web portal to enable blocking, tracing of stolen or lost mobile phone for Delhi launched

<ul><li>The Department of Telecommunications (DoT) set up a new dedicated helpline to report lost or stolen mobile phones. </li><li>It set up a new dedicated helpline to report lost or stolen mobile phones. </li><li>A new project called Central Equipment Identity Register (CEIR) blocks lost or stolen mobile phones. </li><li>CEIR will also try and trace phones.</li></ul> We all know how difficult it is to report the loss or theft of a mobile phone. Whether it is about the data in the phone or the value of the phone itself, we have all been through this at some point of time in our lives. Now, the Indian government has come to the rescue of such people. The Department of Telecommunications (DoT) set up a new dedicated helpline to report lost or stolen mobile phones. This is a part of a new project called Central Equipment Identity Register (CEIR) which blocks lost or stolen mobile phones. CEIR will also try and trace phones. It is expected that the CEIR project will also help in discouraging the theft of mobile phones. However, the DoT also acknowledged the possibility of thieves re-programming the IMEI numbers. “IMEI number being programmable, some miscreants do reprogram the IMEI number, which results in cloning of IMEI causing multiple phone devices with same IMEI number. As on date, there are many cases of cloned/duplicated IMEI handsets in the network,” said <a href="https://pib.gov.in/newsite/PrintRelease.aspx?relid=193187">DoT. </a> This would understandably put genuine users at the risk of being blocked CEIR accounts for this, and so, duplicate/fake IMEI numbers will be removed based on reports. How to report lost or stolen mobile phones in India? Under the CEIR project, the DoT has set up a dedicated portal and a helpline number 14422. <ul><li>Users will have to first file a First Information Report (FIR).</li><li>Inform DoT through helpline number 14422.</li><li>Once verified, the mobile phone will be blocked by DoT.</li></ul>If the miscreant uses the phone with a new SIM, they will be identified by the respective service provider and reported to the police.

How to find your lost mobile phone?

New Delhi, Jan 30 () The Department of Telecom has taken over the process to issue and manage IMEI allocation for mobile phones in India from the private body MSAI.
 The IMEI number - a unique 15-digit serial number of mobile devices - is allocated by global industry body GSMA and organisations authorised by it. When a mobile phone is lost, the victim is required to mention the IMEI number of the handset for tracking.
The Department of Telecom (DoT) had issued a standard operating procedure in May 2015 to prohibit import of mobile phones with duplicate, fake and non-genuine international mobile equipment identity.
 The process was being managed by Mobile Standard Alliance of India (MSAI), erstwhile reporting body of GSMA in India. 
 "The government has decided to replace the MSAI operated system and hence a new system, Indian Counterfeited Device Restriction (ICDR) system, has been developed by the Centre for Development of Telematics - R&amp;D unit of DoT for implementing the SOP, " the DoT said in a letter dated January 28, 2020 to industry bodies and concerned government departments.
 The new system has been operationalised on pilot basis on the web portal of Central Equipment Identity Register (CEIR). The CEIR is being used to block all services on stolen or lost mobile phones on any network even if the SIM card is removed or the IMEI number of the handset is changed. PRS MRJ

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How to block your lost or stolen phone and how to unblock it

Sourabh Jain

How to track and block your lost smartphones using the Sanchar Saathi portal

Sourabh Jain

How to find your stolen phone using CEIR

Rounak Jain

Web portal to enable blocking, tracing of stolen or lost mobile phone for Delhi launched

PTI

How to find your lost mobile phone?

BI India Partner

Govt takes over IMEI-related processes from private body

PTI