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Domino's CEO says customers are picking up their own pizzas, and it reveals a bleak reality about the economy
Domino's CEO said that its carryout business is booming -- and its shows why many consumers aren't …
Alex Bitter  Â
Should you tip on restaurant takeout? Or a coffee order? Here's when it's OK to decline.
People say they're being asked to tip more than ever. Here's what etiquette experts say about when …
Sarah Jackson,Lakshmi Varanasi  Â
McDonald's and Chick-fil-A are tracking your location to make sure your fries are perfectly crispy when you come collect your mobile order
Restaurants use app location data to time when they start cooking orders, ensuring they're ready an…
Grace Dean  Â
Chipotle's digital sales exploded 216% during the pandemic as most customers chose carryout despite many restaurants reopening their dining rooms
Chipotle raked in $829 million in digital sales last quarter as customers continued to order ahead …
Irene Jiang  Â
Taco Bell is adding 1,000 drive-thru 'bellhops' as chain tweaks traditional and Cantina stores for a post pandemic world
A Cantina store, originally geared for dine-in only service, has added a drive-thru lane due to the…
Nancy Luna  Â
Domino's will 'tip' customers $3 if they order for pickup as the chain tries to convince customers to skip delivery
Domino's is trying to increase its pickup business by sweetening the deal for customers willing to …
Mary Meisenzahl  Â
Experts explain how to safely order takeout and delivery food amid the coronavirus pandemic
Meyer: As people are practicing good social distancing practices and staying home as much as possib…
Irene Jiang,Kate Taylor  Â
McDonald's designs new ordering system for truck drivers as 1.8 million truckers struggle to find food on the road amid pandemic
At some locations, McDonald's is allowing drivers to place curbside orders via mobile order and pay…
Kate Taylor,Rachel Premack  Â
My family owned a Chinese takeout restaurant. Here are 9 things we wished customers knew to avoid being offensive or inconsiderate.
Su-Jit Lin, whose parents owned a Chinese takeout restaurant when she was a kid, said it was a "har…
Su-Jit Lin  Â
Domino's will reduce the number of wings in its $7.99 deal from 10 to 8 as the company uses 'shrinkflation' to offset inflation
The pizza company will also make the carryout deal online-only, so it doesn't have to pay a person …
Dominick Reuter  Â
Domino's has a shortage of delivery drivers, so its CEO is hoping you'll drive to the restaurant to pickup your pizza instead
Domino's same-store sales fell last quarter for the first time in a decade, and management is blami…
Mary Meisenzahl  Â
Website builder Squarespace buys Tock, the reservation platform that pivoted to help restaurants during the pandemic, for over $400 million
Web building platform Squarespace said e-commerce within the hospitality industry is a large and gr…
Nancy Luna  Â
Panera Bread may go public again after the pandemic made it determine how to be 'better and stronger'
Panera-owner JAB completed an $800 million refinancing of the restaurant chain, clearing a path to …
Natasha Dailey  Â
Restaurants are buying less food than before the pandemic as they struggle to stay afloat
Restaurants' spending levels dropped last year as operators changed purchasing habits to cope with …
Fatma Khaled  Â
A 46-year-old Italian restaurant in St. Louis said it closed because it couldn't find enough staff. "There's nothing more we can do," its owners said.
Restaurants have been hit hard by the labor shortage. The owners of Balducci's in St. Louis, Missou…
Grace Dean  Â
Panera Bread unveiled an overhauled design for all its new stores. They're 20% smaller than current cafes, and all have exposed ovens so you can watch the bread baking.
Panera Bread is rolling out a new restaurant design in November, with dual-lane drive-thrus, open b…
Grace Dean  Â
3 Chick-fil-A restaurants in Alabama have closed their dining rooms because they can't find enough staff. One called it a 'hiring crisis.'
The Chick-fil-A restaurants said the US labor shortage had left staff worn out. "Our team members a…
Grace Dean  Â
Domino's, Pizza Hut, and Papa John's plan to hire more than 50,000 workers amid the coronavirus outbreak
"We've implemented contactless delivery and carryout procedures (both curbside pickup where it's po…
Kate Taylor  Â
Chick-fil-A shuts down seating areas to prevent people from eating in stores during the coronavirus outbreak
Taco Bell and Starbucks recently made similar announcements. On Friday, Taco Bell announced that al…
Kate Taylor  Â
Wingstop thrives amid coronavirus outbreak as chains like Olive Garden and LongHorn Steakhouse see sales plummet by more than 60%
Olive Garden's same-store sales were down 71% the week ending March 22, 65% the week ending March 2…