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This is Facebook's new plan to get people talking to businesses in Messenger
For now, Facebook's AI brain is relatively restrained in the kinds of suggestions it can make, but …
Alex Heath
Neeraj Arora, former chief business officer of WhatsApp regrets sale to Facebook
Neeraj Arora, the former chief business officer of WhatsApp has said that he regrets the sale to Fa…
How the promise of social commerce is being fulfilled by chatbots
Social commerce allows consumers to purchase with confidence. (Image sources: curalate.com / channe…
Will Bots replace Apps in next 5 years? Let’s take a look
It is no wonder that only 0.1% of all apps have more than 50,000 installs and the usage numbers on …
Facebook was designed to be addictive, but users who broke up with the platform say they can find everything they need elsewhere, especially during a pandemic
People who have left Facebook after numerous privacy scandals are missing out in some ways, but ult…
Lisa Eadicicco
Now, Facebook Messenger Chatbots will allow businesses to sell directly to consumers
"Customers can check out with a few easy clicks, without ever leaving the Messenger app," the compa…
How to video chat on an Android device using a third-party app
To video chat on an Android device, you'll need to download a third-party app like Facebook Messeng…
Chrissy Montelli
Planning to integrate chatbot on your Facebook Page? Look at these 5 chatbots first
Email forever changed the way my generation communicates. The next significant shift in communicati…
Exclusive: Kavin Mittal says Hike will look to make money this year —here's how
From being a super app that offers games, news and the ability to send messages, Hike has unpacke…
Business Insider is launching a Facebook Messenger bot
"This new functionality is an ideal way for us to immediately and directly reach our users where th…
Julie Hansen
Here's what to do if your flight is canceled
Airline passengers have rights when flights are canceled and it can mean the difference between get…
Thomas Pallini
When Facebook and Instagram went dark, small businesses realized they're at the mercy of an almighty landlord who they're 'just renting space' from
"You realize how much you rely upon this technology in today's world," Illinois boutique owner Kell…
Jennifer Ortakales Dawkins,Av…
5G, AI, data privacy and mass surveillance — 12 biggest tech policy challenges India will have to face in 2020
The government want to increase its cyber might to ward off such hazards but experts feel some…
Inside Wall Street's battle with traders over their use of non-compliant messenger apps like WhatsApp and WeChat
Bloomberg reported that the SEC has ordered its "largest-ever probe" into the use of these platform…
Reed Alexander
Facebook is starting to suggest businesses you should chat with on Messenger
Facebook had already announced that it's working with retailers like Zulily and Everlane to power s…
Biz Carson
BlackBerry Messenger will soon be the latest messaging service to die
After Emtek shuts down the service, BBM users will no longer be able to open the app to view old me…
Troy Wolverton
I flew on Breeze, the 'tech company that happens to fly airplanes' from JetBlue founder David Neeleman, and found it surprisingly low-tech
"I prefer to say that we are a high-tech company that just happens to fly airplanes," Neeleman told…
Thomas Pallini
The Indian government wants to build its own WhatsApp for official communication
The Indian government wants to develop its own version of WhatsApp and Gmail for official communica…
Facebook is redesigning Messenger app to prioritize Stories in an attempt to replicate the success of Instagram's killer feature
Messenger will soon have a more slimmed-down look with a minimalist aesthetic. Gone is the Discover…
Paige Leskin
How to archive conversations on Facebook Messenger, and view your archived messages
You can even search for particular keywords within an archived conversation on Facebook.com (not vi…