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India's BPM industry to see sharp demand for AI-skilled talent over the next 3-5 years

The BPM industry in India is at the cusp of a transformation and the demand for AI-enabled talent i…

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The future of BPM in India: AI, talent hubs and a new growth strategy

India’s Business Process Management (BPM) industry is defying predictions that generative artificia…

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5 mins read

Customer service hubs: Entering the golden age with Gen-AI and tech-driven solutions

In an era where customer experience is a primary business differentiator, the role of service hubs …

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Strengthening your legal practice: How advanced research tools are changing the game

Building capabilities is essential for any organisation to thrive, and the legal sector is no excep…

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6 mins read

Decoding neurons – Bridging mind and machines in the era of artificial intelligence

Neuroscience and Artificial Intelligence (AI) are both rapidly advancing fields that have significa…

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Revolutionising the workplace: How RPA is transforming business processes

There is no getting around the fact that future workplaces will witness an increase in the mix of h…

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3 mins read

Intelligent database management: Your new sales ally

A centralised database can be of tremendous use while consolidating and processing raw data. Such a…

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3 mins read

AI for all: The power and potential of democratising artificial intelligence

The concept of ‘democracy’ carries several interpretations. While the most popular one is a governm…

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4 mins read

How data visualisation can empower AI insights

From data preparation to model evaluation, interpretation, and communication, da…

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Triggering marketing impact through Artificial Intelligence

Sarin Menoky, Lead - Thought Leadership Marketing, Infosys BPM writes on the potential that AI pres…

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Can AI spot the next pandemic before it starts?

Pandemic has made us realize the importance of preparedness and the need to predict and prevent suc…

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3 mins read

This tech company is bringing an AI personal trainer to your headphones

Vi also learns when you're not running. An seven-hour battery life (in full sensors-working mode) m…

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How digital twin technology is revolutionising smart manufacturing

In today’s customer-centric market, businesses must align product design, processes, and delivery w…

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26 mins read

A complete timeline of Kendrick Lamar and Drake's beef, from its 2013 origins to their latest diss tracks 'Not Like Us' and 'The Heart Part 6'

Drake appears to be standing down from his weeks-long feud with Kendrick Lamar. Here's their beef e…

Ayomikun Adekaiyero   


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Digital marketplace: The future of online shopping

Have you listed your products and services on multiple marketplaces? If yes, are you able to manage…

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8 mins read

Dun & Bradstreet releases its 'India's Top 500 Companies 2021’ list

The publication lists, profile and rank the Top 500 companies in India, across nearly 60 sectors

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4 mins read

Social media for the socially awkward: Online and offline

How social media can be used as an effective tool to enhance interpersonal conversations at work, a…

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7 mins read

Business Outsourcing in Travel and Tourism: Challenges and Opportunities

The fortunes of the travel industry and BPM companies servicing them are so closely in…

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2 mins read

Apple CEO Tim Cook says he is inspired by the story of how an Apple Watch identified a user's clogged heart arteries

Lombardo's story isn't the first time an Apple Watch has taken the credit for averting a medical cr…

Isobel Asher Hamilton,Isobel …