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<ul class="summary-list"><li>A cafe chain owner said he's largely dodged the effects of the US <keyword id="11908404" type="UNKNOWN" weightage="60" keywordseo="labor-shortage" source="Orion">labor shortage</keyword>. </li><li>Nick Stone, CEO of <keyword id="12122025" type="UNKNOWN" weightage="60" keywordseo="bluestone-lane" source="Orion">Bluestone Lane</keyword>, has been paying employees $15 an hour nationally.</li><li>He has hired 400 employees at a time when many other chains have been struggling.</li></ul>A dire labor shortage has left many business owners across the US <a href="https://www.businessinsider.com/dunkin-store-temporarily-closes-labor-shortage-colorado-springs-coffee-shop-2021-9?r=US&amp;IR=TIR=T">struggling to find workers</a>. But not the CEO of Bluestone Lane, a cafe chain with branches across the country, who has made hundreds of hires in the last eight months. Nick Stone told Insider that he hasn't experienced many issues bringing back team members and hiring new ones for the chain's 51 locations. He said he recruited 400 new employees since February 2021. The US labor shortage has hit all corners of the <keyword id="11893570" type="UNKNOWN" weightage="60" keywordseo="economy" source="Orion">economy</keyword>, including <a href="https://www.businessinsider.com/restaurant-owners-labor-shortage-new-staff-afford-rent-workers-poll-2021-5">hospitality</a> and more recently, <a href="https://www.businessinsider.com/labor-shortage-means-nobody-wants-to-pick-up-your-trash-2021-8?r=US&amp;IR=TIR=T">trash pick-ups</a>. It's caused some businesses to <a href="https://www.businessinsider.com/labor-shortage-layoffs-laid-off-quit-job-companies-cling-staff-2021-7">shorten opening hours, cut production, and raise prices</a>.Bluestone Lane, however, has not been particularly impacted by it, according to Stone. "Offering a competitive, and frankly a fair, hourly wage to our employees helps attract talent and improve retention, which has a direct positive correlation with business performance," he said.Stone pays his employees $15 an hour nationally and $22 an hour to those living in New York. His success story is similar to that of Michael Lastoria, CEO of restaurant chain &amp;pizza. <a href="https://www.businessinsider.com/pizza-chain-ceo-says-theres-no-labor-shortage-if-you-pay-well-2021-7?r=US&amp;IR=TIR=T">Lastoria told Insider</a> that business was booming at the pizza chain's 51 locations and all were fully staffed. He said that the secret was paying staff a proper wage.Employees working at Bluestone Lane are entitled to benefits such as a company-paid top-up mechanism to guarantee a certain amount of tips per hour, Stone said. <div type="image" title="Bluestone Lane" height="810" width="1080" msid="86316523" hostid="261"></div>Like most of the hospitality industry as a whole, Stone said his chain was initially hit hard by the pandemic but quickly adjusted to the new reality. "We were able to keep 14 of our 52 locations operating across New York, Los Angeles and Washington DC," he said.Part of its successful recovery can also be attributed to the cafe chain's digital ordering facilities. In July 2021, Stone said that Bluestone Lane became the first restaurant chain to offer dine-in ordering, takeout, and free delivery all through its proprietary app.The app also provides customers with loyalty program rewards and special offers. "We were ahead of the curve with the right technology and the right time, while our competitors were scrambling to adapt to the wave of customer demand for digital ordering," Stone said. The cafe chain is popular among millennials and Gen Zers - who amount to 90% of its customer base - due to its healthier menu options and Australian-beach inspired interior, according to Stone.That demographic are often digital natives, so adjusting to digital payments was a natural process for Bluestone Lane.Stone said: "Our customers have embraced contactless ordering because it removes the friction, provides greater transparency on our menu and rewards our locals whether dining-in or ordering-ahead for takeaway." The pandemic caused Stone to invest more heavily into urban and suburban residential areas, which also added to the <keyword id="11936960" type="UNKNOWN" weightage="60" keywordseo="coffee-chain" source="Orion">coffee chain</keyword>'s success."Business and office districts are still subdued in most part of the country, with many people continuing to work from home. Our cafes in particular act as a retreat for those locals working from home who want a break," he said. And despite new challenges brought on by the pandemic, Stone said the company continues to innovate, grow, and launch new products.

This cafe chain owner who pays $15 an hour says his commitment to treating staff fairly helped him avoid the labor shortage

<div class="KonaFilter image-container display-table"><div><div class="image on-image">Business Insider/Jessica TylerBluestone Lane had a huge menu of coffee, tea, and fresh food.</div></div></div><ul><li><a href="http://www.businessinsider.com/category/bluestone-lane">Bluestone Lane</a>, a New York-based, Australian-inspired coffee chain, plans to expand to 100 locations over the next three years.</li><li>The expansion comes with the help of <a href="http://www.businessinsider.com/category/miami-dolphins">Miami Dolphins</a> owner and billionaire investor Stephen Ross. </li><li>According to Bluestone Lane founder and CEO Nicholas Stone, who spoke with Bloomberg, the chain is focused on providing "<a href="https://www.bloomberg.com/news/articles/2018-07-11/billionaire-ross-backs-australian-style-coffee-company-bluestone">more than simply a caffeinated product</a>" and focuses just as much on aesthetic elements and freshly prepared food as it does on coffee. </li></ul><a href="http://www.businessinsider.com/category/bluestone-lane">Bluestone Lane</a> is about to take over the United States.The New York-based, Australian-inspired coffee chain is winning over millennials with the help of Instagram-ready restaurants and fresh, healthy foods like avocado toast and almond oatmeal.Nicholas Stone, founder and CEO of Bluestone Lane, <a href="https://www.bloomberg.com/news/articles/2018-07-11/billionaire-ross-backs-australian-style-coffee-company-bluestone">said in an interview with Bloomberg</a>: "Millennial customers are discerning and focused on more than simply a caffeinated product. That's why Bluestone is focused on a providing a broader experience that includes service and aesthetic elements as well as freshly prepared food like avocado toast."Bluestone Lane, which launched in 2013, currently has 30 locations in New York, New Jersey, Pennsylvania, California, and Washington, DC, and it plans to expand to 100 locations in the next three years. The massive expansion project is funded in part by billionaire Stephen Ross, chairman of Related Cos. and owner of the Miami Dolphins, who recently <a href="https://www.bloomberg.com/news/articles/2018-07-11/billionaire-ross-backs-australian-style-coffee-company-bluestone">participated in a $19.5 million</a> funding round to acquire a minority stake in Bluestone Lane's business, Bloomberg reported. March Capital Partners' Jamie Montgomery, JAWS, and Apax Partners also contributed to the round. This isn't the first small coffee chain that's won over investors - Ross' investment in Bluestone Lanes echoes <a href="http://www.businessinsider.com/nestl-acquires-blue-bottle-700-million-valuation-2017-9">Nestle's acquisition of the trendy Blue Bottle Coffee</a> and <a href="http://www.businessinsider.com/jab-holdings-debuts-new-chain-2016-10">Peet's Coffee's acquisitions of Stumptown Coffee Roasters and Intelligentsia</a>, both of which started as small, independent coffee roasters and have since grown to see mainstream success. See why Bluestone Lane is the next coffee chain poised to take over the US:

The billionaire owner of the Miami Dolphins just invested in this coffee chain that's about to take over the US. Here's what it's like to visit.

<ul class="summary-list"><li><keyword id="11939554" type="UNKNOWN" weightage="60" keywordseo="labor-shortages" source="Orion">Labor shortages</keyword> seem to keep dragging on, even after measures like enhanced unemployment ended.</li><li>While it's unclear what's driving all of the current shortages, employers are adapting.</li><li>Some are leaving demand unsatisfied, raising wages, or working current workers harder.</li></ul>Summer may be officially over, but the <keyword id="11908404" type="UNKNOWN" weightage="60" keywordseo="labor-shortage" source="Orion">labor shortage</keyword> is not.As the Delta variant throws a wrench in getting people back to work, businesses are still struggling to hire enough staff to meet demand. <a href="https://www.businessinsider.com/labor-shortage-staff-florida-restaurant-winter-park-closed-jobs-economy-2021-9">Employers are complaining</a> that <a href="https://www.businessinsider.com/origin-of-nobody-wants-to-work-anymore-2021-7">no one wants to work anymore</a> and job openings <a href="https://www.businessinsider.com/jolts-job-openings-july-labor-market-hiring-worker-shortage-recovery-2021-9">continue to reach</a> new record-setting highs, even though enhanced unemployment benefits lapsed in early September. The end of those benefits just <a href="https://www.businessinsider.com/cutting-off-unemployment-hurts-states-did-not-help-employment-research-2021-9">hasn't yielded mass movement</a> into the labor market. At the same time, workers are <a href="https://www.businessinsider.com/record-number-workers-quit-fourth-month-labor-shortage-delta-economy-2021-9">quitting</a> in record droves - leaving behind vacancies as businesses struggle to staff up during reopening.While there's no one exact reason that workers aren't flocking back, employers are still contending with crunches. In a note, Bank of America researchers Aditya Bhave and Ethan Harris break down three ways that employers are dealing with labor shortages - and why those approaches might be fueling a temporary boon in productivity.<h2>(1) Some businesses have decided they just can't serve all their customers right now</h2>Some employers are throwing in the towel on hiring right now, which means they're just not satisfying all of their demand, BofA says.As Insider's Hannah Towey <a href="https://www.businessinsider.com/shops-restaurants-closing-early-staffing-labor-shortage-seasonal-college-employees-2021-8">reports</a>, more businesses are shuttering early this fall as seasonal workers head back to school and leave them short-staffed. And two Chick-fil-A restaurants in Alabama were open for eight hours less each week in August due to the struggle to staff up, Insider's Grace Dean <a href="https://www.businessinsider.com/labor-shortage-chick-fil-a-closing-early-short-staffing-alabama-2021-8?r=US&amp;IR=TIR=T">reported</a>.Perhaps some businesses are hitting pause and waiting to ramp up business again when vaccination rates rise, which has <a href="https://www.businessinsider.com/states-with-most-vaccinations-are-bringing-workers-back-quicker-2021-7">anecdotally proven</a> to get more people back to work. Or maybe they figure when working parents to have a <a href="https://www.businessinsider.com/schools-closures-and-elderly-covid-fears-behind-labor-shortage-ubs-2021-5">more stable</a> childcare situation, they'll return to the workforce.<h2>(2) Some are raising wages and offering perks</h2>One tangible thing seen throughout the labor market: Employers upping salaries. A slew of restaurant chains - from <a href="https://www.businessinsider.com/mcdonalds-raises-minimum-wage-aims-average-15-per-hour-2021-5?r=US&amp;IR=TIR=T">McDonald's</a> to <a href="https://www.businessinsider.com/chipotle-mexican-grill-to-raise-wages-to-an-average-of-15-an-hour-2021-5?r=US&amp;IR=TIR=T">Chipotle</a> - have raised pay, along with other major chains like Walgreens and CVS. In some cases, it seems to be working.McDonald's CEO Chris Kempczinski <a href="https://www.businessinsider.com/mcdonalds-raise-helped-ease-the-labor-shortage-2021-7">said</a> that rising wages helped the company staff up. Nick Stone, the CEO of Bluestone Lane, <a href="https://www.businessinsider.com/bluestone-lane-cafe-labor-shortage-pandemic-fair-wages-employees-2021-9">told Insider's Zahra Tayeb</a> that the cafe chain has evaded labor shortage woes - and hired 400 new workers - because the company treats workers well and pays them $15 an hour. Rich Osborne, the owner of Greene Bean Coffee in Iowa, <a href="https://www.businessinsider.com/coffee-shop-owner-raised-wages-15-got-50-job-applications-2021-8">said</a> that the coffee shop got nearly 50 applications in two weeks after raising hourly pay to $15.Other companies have thrown in perks like new education benefits to help subsidize workers' degrees, free phones, or the ever-popular sign-on bonus. The number of jobs offering signing bonuses <a href="https://www.businessinsider.com/signing-bonuses-labor-shortage-hiring-incentives-new-workers-ziprecruiter-wsj-2021-7">skyrocketed</a> over the summer.<h2>(3) And some are making current workers work harder and longer</h2>Employers are also addressing the labor shortage by leaning on the labor they already have, which is likely partially responsible for increases in productivity.But, as the BofA researchers note, "this is not sustainable: you can only speed up the treadmill for so long." Ironically, that treadmill may actually be driving current workers away. For instance, Insider's Sarah Jackson <a href="https://www.businessinsider.com/we-all-quit-nebraska-family-dollar-closed-after-workers-resigned-2021-8">reported</a> that a Family Dollar in Nebraska had to temporarily close after all of its workers quit over short-staffing and long shifts. Something similar happened in May at a Dollar General in Maine, Insider's Áine Cain <a href="https://www.businessinsider.com/dollar-general-employees-eliot-maine-quit-walkout-2021-5">reported</a>, with workers walking off over low wages and understaffing.So, while employers have had a variety of responses to difficulty finding workers, and workers may be struggling to find jobs that are the right position or haven't chosen to return yet, there's one thing that's clear, according to a BofA United States team: "Bottom line, concerns over Covid are likely holding back the return of workers."Expanded Coverage Module: what-is-the-labor-shortage-and-how-long-will-it-last

Businesses have 3 options to tackle the labor shortage and they all have problems

<div class="KonaFilter image-container display-table"><div><div class="image"></div></div></div><ul class="summary-list"><li>The <a href="https://www.businessinsider.com/soulcycle-equinox-owner-stephen-ross-issues-response-trump-fundraiser-backlash-2019-8">backlash against Equinox and SoulCycle</a> in response to a <a href="https://www.washingtonpost.com/politics/trump-scheduled-to-headline-fundraisers-in-the-hamptons-where-tickets-run-as-high-as-250000/2019/08/06/47698530-b855-11e9-a091-6a96e67d9cce_story.html">Washington Post report</a> that unearthed owner Stephen Ross's ties to President Donald Trump is showing no signs of slowing down.</li><li>Ross - an investor and real-estate mogul, who also notably owns the Miami Dolphins - has an ownership stake in several other buzzy brands through his firms Related Companies and RSE Ventures.</li><li>These brands include trendy eateries like Momofuku, Milk Bar, &amp;pizza, and Bluestone Lane; media companies like VaynerMedia and Derris; and major sporting events including the Miami Open and International Champions Cup.</li><li><a href="https://www.businessinsider.com/?hprecirc-bullet" target="_blank" rel="noopener">Visit Business Insider's homepage for more stories</a>.</li></ul>As angry consumers continue to <a href="https://www.businessinsider.com/equinox-soulcycle-face-backlash-over-chairmans-trump-ties-2019-8">cancel their Equinox memberships and SoulCycle classes</a> upon learning of owner Stephen Ross's ties to President Donald Trump, many may be surprised the investor's brand portfolio runs quite deep. Ross holds an ownership stake in 16 brands as founder and chairman of Related Companies, including buzzy eateries like Momofuku and Bluestone Lane as well as technology services like the reservation application, Resy. On Thursday morning, Related had blocked public access to <a href="https://www.related.com/our-brands">view its list of brands</a>, rendering a message that says "you are not authorized to access this page." Related has not yet responded to Business Insider's request to comment on the change.Additionally, Ross's venture capital firm RSE Ventures - which specializes in sports, entertainment, media, and technology, according to the website - has backed numerous other companies across a wide spectrum of industries. Business Insider has reached out to all 34 brands listed as financially tied to Ross, and has included their comments below.See more: <a href="https://www.businessinsider.com/equinox-soulcycle-face-backlash-over-chairmans-trump-ties-2019-8">People are threatening to quit Equinox and SoulCycle following a report that the chairman of the trendy fitness brands plans plans to host a Trump fundraiser</a>The boycotts erupted on Wednesday when <a href="https://www.washingtonpost.com/politics/trump-scheduled-to-headline-fundraisers-in-the-hamptons-where-tickets-run-as-high-as-250000/2019/08/06/47698530-b855-11e9-a091-6a96e67d9cce_story.html">The Washington Post reported</a> that Ross will be hosting a fundraising event for Trump at his home in the Hamptons on Friday, where tickets are selling for as much as $250,000.In response, #GrabYourWallet founder Shannon Coulter urged consumers to boycott Ross-owned companies and several notable figures including Chrissy Teigen, Billy Eichner, and Ilana Glazer took to social media to share plans to cancel their Equinox memberships. On Wednesday night, Ross shared a statement with <a href="https://twitter.com/AdamHBeasley/status/1159229278019604481">Miami Herald reporter Adam Beasley</a>, in which he mentions his decades-long relationship with Trump and his intention to work with "leaders on both sides of the aisle" to address his "deep concern for creating jobs and growing our country's economy." "I always have been an active participate in the democratic process," <a href="https://www.businessinsider.com/soulcycle-equinox-owner-stephen-ross-issues-response-trump-fundraiser-backlash-2019-8">Ross said in the response</a>. "While some prefer to sit outside of the process and criticize, I prefer to engage directly and support the things I deeply care about. I have known Donald Trump for 40 years, and while we agree on some issues, we strongly disagree on many others and I have never been bashful about expressing my opinions."We took a closer look at the companies in Ross's brand portfolio. Here they are:

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This cafe chain owner who pays $15 an hour says his commitment to treating staff fairly helped him avoid the labor shortage

Zahra Tayeb

The billionaire owner of the Miami Dolphins just invested in this coffee chain that's about to take over the US. Here's what it's like to visit.

Jessica Tyler,Jessica Tyler

Businesses have 3 options to tackle the labor shortage and they all have problems

Juliana Kaplan

34 companies funded by Stephen Ross, the Equinox and SoulCycle owner facing controversy due to ties with Trump

Bethany Biron

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