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The internet has revolutionised our lives, offering convenience and connectivity at our fingertips. With the rapid adoption of digital payments in India, fraudsters have evolved their tactics, devising new scams to exploit the growing user base. Several <keyword id="20182215" type="General" weightage="20" keywordseo="online-scams" source="keywords">online scams</keyword> have been reported in India over the past few months, from the standard UPI refund scams to unbelievable scams such as the digital arrest scams. Here's a look at some prevalent online scams and how to protect yourself: <h2><keyword id="23629952" type="General" weightage="20" keywordseo="UPI-refund-scam" source="keywords">UPI refund scam</keyword></h2>UPI refund scam is one of the most common online scams these days. It involves a person sending the victim money and then claiming that it was accidentally sent. The scammer then asks the victim to refund the money, often using excuses such as emergency hospitalisations or other important expenses. If the victim refunds the money, the scammer then contacts their bank and reverses the initial transaction, resulting in the victim losing money. How to protect yourself from UPI refund scams: <ul><li>Do not resend the money if someone claims they have “accidentally” sent you money.</li><li>If you receive money from an unknown source, contact your bank immediately.</li><li>If someone says they have sent you money, ask them to contact their bank to get a refund.</li></ul><h2><keyword id="19939895" type="General" weightage="20" keywordseo="phishing-scams" source="keywords">Phishing scams</keyword></h2>Phishing scams have been around for a long time, but they have become more sophisticated in the digital age. Fraudsters often impersonate reputable companies, sending fake emails, messages, or even websites that look almost identical to the real ones. These messages typically contain a sense of urgency—such as a warning that your account is about to be blocked or that you've won a prize. Once you click on the link, you’re directed to a fake site that prompts you to enter your personal information, including login credentials and payment details. This data is then used to steal money or compromise your identity. How to protect yourself from phishing scams: <ul><li>Be sceptical of unexpected messages or emails, even if they seem to come from trusted sources.</li><li>Check the URLs of websites carefully. Scammers often use misspelt URLs that are designed to look legitimate.</li><li>Never share your personal or financial information without verifying the authenticity of the request.</li></ul><h2><keyword id="23629953" type="General" weightage="20" keywordseo="SIM-swap-scam" source="keywords">SIM Swap scam</keyword></h2>As the name suggests, a SIM swap scam basically involves the scammer getting access to your SIM, either with the help of someone at the mobile service provider or through other means. The scammer often convinces the network provider to activate a SIM card they possess, gaining control of the victim’s phone number. This allows the scammer to gain access to all calls and text messages that the victim may receive, which is important in this day and age where all accounts are linked to your phone number. Once the scammer gets access to the victim’s phone number, they use it to gain access to their bank account and steal money. How to protect yourself from SIM swap scam: <ul><li>If your SIM stops working, immediately inform the telecom operator.</li><li>Make use of a SIM lock, which prevents your SIM from being used on another smartphone without entering a password.</li><li>Avoid sharing personal information online, especially things which can make it easier to crack your passwords.</li><li>Keep track of your accounts and report any unauthorised transactions.</li></ul><h2><keyword id="20415709" type="General" weightage="20" keywordseo="online-shopping-scams" source="keywords">Online Shopping Scams</keyword></h2>Beware of fake online stores offering unbelievable deals. These websites might steal your payment information or deliver counterfeit or non-existent products. These websites often advertise unbelievable deals to lure in unsuspecting customers, either with the intention of stealing their data or selling substandard products. How to stay safe: <ul><li>Shop from reputable websites. Look for customer reviews and secure payment gateways.</li><li>Be cautious of prices that seem too good to be true.</li><li>Use a credit card for online purchases. It offers better fraud protection than a debit card.</li></ul><h2>The "Digital Arrest" scam</h2>In this chilling scam, fraudsters impersonate law enforcement officials. They may claim you're involved in illegal activities and threaten you with a "digital arrest" or legal action. To avoid this, they'll demand payment or personal information. Victims are often coerced into making payments via UPI or other digital means. The sense of urgency and fear of legal consequences often compels people to act without verifying the legitimacy of the claim. How to avoid: <ul><li>Know your rights: Law enforcement agencies will never demand payment or personal information over the phone or online. </li><li>Verify identities: If you receive such a call, hang up and directly contact the relevant authorities to verify the claim.</li></ul><h2><keyword id="23629954" type="General" weightage="20" keywordseo="KYC-scam" source="keywords">KYC scam</keyword></h2>With the increased demand for KYC (know your customer) updates across digital platforms, fraudsters are taking advantage by posing as bank or telecom representatives. They often claim that your account will be blocked if you don’t update your KYC details immediately. Victims are then asked to share their Aadhaar number, PAN, or other personal details via a fraudulent link or over a call. In some cases, they also ask users to complete the process through UPI apps, stealing money from their accounts during the process. How to avoid it: <ul><li>Banks and financial institutions never ask for personal details over a call, message, or link.</li><li>Always update KYC details through official channels, like the bank’s app or website.</li><li>If you receive a suspicious KYC request, report it to your bank’s customer service immediately.</li></ul>SEE ALSO: <a href="https://www.businessinsider.in/stock-market/news/waaree-energies-to-afcons-infrastructure-ipos-to-look-out-for-this-week/articleshow/114421377.cms">Waaree Energies to Afcons Infrastructure, IPOs to look out for this week</a> <a href="https://www.businessinsider.in/personal-finance/news/best-credit-cards-for-online-shopping-in-india/articleshow/114354358.cms">Best credit cards for online shopping this festive season</a> <a href="https://www.businessinsider.in/stock-market/news/bigger-they-are-harder-they-fall-a-look-at-how-the-countrys-biggest-ipos-have-fared/articleshow/114307997.cms">Bigger they are, harder they fall – A look at how the country’s biggest IPOs have fared</a>

UPI refund to digital arrest scam, here are some online scams you need to be aware of

<ul class="summary-list"><li>If you've gotten really into credit card rewards in recent years, you're not alone.</li><li>Some Americans go to great lengths to maximize points, sign-up bonuses, and cashback.</li></ul>Aaryan Desai picked up a hobby during quarantine: <a target="_blank" class="" href="https://www.businessinsider.com/personal-finance/credit-cards/best-credit-cards">researching</a> <a target="_blank" class="" href="https://www.businessinsider.com/personal-finance/credit-cards/transferable-credit-card-points-best-rewards-to-earn">credit card</a> <a target="_blank" class="" href="https://www.businessinsider.com/personal-finance/credit-cards/ways-to-use-credit-card-points-beyond-travel">rewards</a>.The 20-year-old swipes as much as he can. Right now he's <a target="_blank" class="" href="https://www.businessinsider.com/personal-finance/credit-cards/how-to-book-free-travel-cheap-deals-credit-card-rewards">banking points</a> for a concert in October and a big trip after he graduates from Georgia Tech.Desai is part of a new generation of credit card users: young, perks-focused, and ready to maximize. Today's credit cards, he said, are like the coupon books of yore. The perks might not always be the right fit, but, if you figure out a good configuration, you can find some big savings.For Desai and other <a target="_blank" class="" href="https://www.businessinsider.com/credit-card-rewards-points-friends-fights-brunch-money-payment-venmo-2024-7">rewards hounds</a>, the realization that they can perform a sort of points arbitrage was a real hook."Just using the money that I would be using otherwise or just getting together with friends and that, 'hey, I can just put it on my card and you can Venmo me later,' opening the door to getting 80,000 points from Chase or 175,000 from American Express — it was a new opportunity," he said, adding: "That's what got me into it."If it seems like the whole country suddenly has credit card point mania, you would be correct: An <a target="_blank" href="https://www.ipsos.com/en-us/majority-americans-value-their-credit-card-rewards">Ipsos poll</a> of 1,081 adults conducted from April 31 to May 1 found that 71% of respondents have a rewards or cashback credit card, and 68% said that they prefer using their credit card because of the rewards and points that they can earn.The poll found that a fifth of Americans ages 18 to 34 use their rewards to pay for things they wouldn't be able to afford otherwise. Younger Americans are flocking to previously fancy cards like <a target="_blank" href="https://www.businessinsider.com/american-express-platinum-card-gold-gen-z-millennial-rewards-2024-6">American Express</a>, willing to shell out hefty annual fees in exchange for perks like <a target="_blank" href="https://www.coachella.com/amex">exclusive access to Coachella tickets</a>.The rewards are a big reason <a target="_blank" class="" href="https://www.businessinsider.com/credit-card-rewards-points-friends-fights-brunch-money-payment-venmo-2024-7">credit cards</a> have become a cultural juggernaut among young Americans. As costs rise and <a target="_blank" class="" href="https://www.businessinsider.com/millennial-subsidy-uber-airbnb-prices-surge-pricing-dynamic-2024-8">the millennial subsidy fades</a>, credit card rewards help a new generation live lifestyles they may not otherwise be able to afford: first-class flights, hotel rooms, and VIP concert experiences. It doesn't hurt that social media is full of videos and blogs that offer the tantalizing promise of free trips, luxury lounges, and fancy restaurants — if you can cobble together the right puzzle of points and cards without digging yourself into too much debt.<h2 id="124d8b83-ad11-40eb-84a1-249d4ffa65bd">Living the high life on credit card perks</h2>At first, 29-year-old Willem Van Eck thought the rewards game was a snake oil salesman's gambit. Cut to: He's stretched out in a first-class seat, a glass of bubbly in hand."Wow," he thought, "this actually is a scheme that you can leverage with the right flexibility and with the right research," Van Eck, a software engineer in the Bay Area, said.Credit card rewards work as an incentive to get customers to swipe more. They can come in the form of cashback — which means you get a partial refund for a given purchase in the form of a credit on your bill or a transfer to another account. Or they come as points, which are more nebulous but can typically be used as currency for future purchases. And then there are other perks like hotel credits, airline miles, gift cards, and upgrades like Van Eck's.For instance, the Platinum Card from American Express — often considered one of the <a target="_blank" href="https://www.businessinsider.com/personal-finance/credit-cards/chase-sapphire-reserve-vs-amex-platinum-card#fees">top cards for rewards</a> — will cost you $695 in annual fees. In return, you'll get five points for every dollar spent on flights and a point for every other dollar spent. On average, <a target="_blank" href="https://www.businessinsider.com/personal-finance/credit-cards/what-are-points-miles-worth-value#amex-membership-rewards">per BI's calculations</a>, an Amex point is worth 1.8 cents. Say you spend $5,000, $2,500 of which went toward flights; you'd net 15,000 points, which could equal around $270 — a significant chunk of the annual fee.In addition, many cards will also offer substantial sign-up rewards. The Platinum Card offers 80,000 points for spending $8,000 in the first six months of holding the card. Those 80,000 points alone could be worth twice as much as the annual fee.Taking advantage of this system requires diligence and restraint to avoid paying more in interest and fees than you gain in rewards. According to <a target="_blank" href="https://www.federalreserve.gov/econres/feds/files/2023007pap.pdf">a paper</a> looking at who this system hurts and benefits, borrowers who carry balances and businesses — which pay a fee on each credit card transaction — subsidize the fun for the rest of us.Pre-pandemic, Van Eck was chasing cards with high sign-up bonuses, like the Chase Sapphire Preferred card, because they allowed him to transfer points to airlines so he could book business or first-class seats. During the pandemic, he took note of the <a target="_blank" href="https://www.wsj.com/articles/airline-cards-lose-luster-as-coronavirus-persists-11606991400?mod=article_inline">beefed-up bonuses and short-term benefits</a> that companies were offering in an attempt to lure customers; his Delta card offered a $15-a-month dining credit, for instance. That's when Van Eck noticed that more of his Gen Z and millennial friends starting to become adept at navigating their benefits.Van Eck is very cautious of lifestyle creep and ensuring that cards are worth his while, especially amid high interest rates, inflation, and recessionary fears."I've seen most of my peers, including me, reevaluate the value proposition of the cards," he said. Every year, he goes through his list of cards to see which ones paid for themselves without him changing his behavior. If one doesn't, he'll cancel it.But not everyone is as prudent as Van Eck. In the high-paying tech industry where he works, Van Eck still sees people changing their habits to maximize rewards, which he doesn't think is smart. This could be why delinquencies have been on the rise in recent years, with the youngest borrowers leading the pack. After all, credit cards are fun to use. No, really. Contrary to the belief that we overconsume with credit cards because they ease the pain of spending, <a target="_blank" href="https://mitsloan.mit.edu/experts/how-credit-cards-activate-reward-center-our-brains-and-drive-spending">research finds</a> that their bigger appeal is that they make our brains feel like we're getting a reward. All that stands between you and access to that first-class airport lounge are a few taps or swipes.<h2 id="0f454fca-2571-4637-a3e5-c54130cda971">Nothing good lasts</h2>Credit card companies aren't just giving away rewards for free.As Lulu Wang, an assistant professor of finance at Northwestern's Kellogg School of Management <a target="_blank" href="https://insight.kellogg.northwestern.edu/article/who-pays-generous-credit-card-rewards#">finds</a>, many businesses will pass on their costs to customers. For example, say you use a 1% cash back rewards credit card at your favorite local coffee shop on $100 worth of coffee for you and your friends. The shop pays a 2% fee on the transaction — $2 — to your card issuer. Then, your card issuer would use some of that 2% fee to give you your 1% back. To cover their fee, the shop might raise their prices."In some sense, when you benefit from those rewards, you're taking that money from some mix of the merchant and other cash and debit card consumers out there in the economy who are then not benefiting from those rewards," Wang said.Perks aren't always a great deal for everyone. Will Springer, a 41-year-old in Indiana, uses his Chase Sapphire Preferred and Amex Platinum cards primarily for perks like travel insurance and car rentals. Since he lives in a more rural area, an Equinox gym membership benefit is moot, and he can't really use the Uber benefit offered — he sometimes converts it into food delivery credit for Uber Eats.Other loyal credit card point users say you can't bank on your favorite perks sticking around. Brandon Zemel, a 32-year-old music producer in Las Vegas, puts pretty much everything on a credit card. He has two cards, the Chase Sapphire Reserved with a higher annual fee that's more travel-catered, and the Chase Freedom Unlimited, which has a fairly flat return on points. He said his travel card shaves hundreds of dollars off of his expenses, and he loves to use his points to get himself onto seat upgrade lists.But Zemel recently lost a hugely useful travel benefit: a "<a target="_blank" href="https://www.forbes.com/advisor/credit-cards/chase-sapphire-reserve-card-ending-priority-pass-restaurant-benefit/">priority pass</a>" that could be converted into a $28 dining credit for both him and a guest."It seems to be a thing these days that every year, two years, three years, these companies devalue their product or their perks provided by their product," Zemel said. "And I guess to some extent it's to be expected, but it does kind of remind you that the things that you currently enjoy are not necessarily going to be here long term."As Zemel has seen during his time as a cardholder, the rewards craze has basically "grown exponentially," propelled by popular blogs and TikTokers. That can also dim the appeal of previously exclusive perks, like overcrowded airport lounges."People got really used to anyone with a pulse basically having some kind of access to the lounge at the airports," he said. Now, Delta has <a target="_blank" href="https://www.cnn.com/travel/delta-ceo-bastian-skymiles-changes/index.html">recognized</a> that it had too many elite cardholders — leading it, in some cases, to restrict access to <a target="_blank" href="https://www.businessinsider.com/personal-finance/credit-cards/delta-sky-club-credit-card-access">lounges</a> to higher spenders.It's what Wang says is an example of "<a target="_blank" href="https://www.huffpost.com/entry/what-money-cant-buy_b_1442128">skyboxification</a>" — an increasing stratification of life among haves and have-nots, like a baseball stadium that's divided between crowds in the stands and richer fans in box seats."I can totally understand this looming dread that society is getting splintered into those who have access to this kind of stuff and those who don't," Wang said.I can relate to this sentiment. At a music festival this summer, I learned that my Chase Sapphire credit card would let me skip the line and access an air-conditioned tent with free water.However, when I arrived I learned a hard truth: I actually needed the card one tier above mine to get in. For one brief moment, as I gazed at the sparse crowd inside, I thought about applying on the spot. But I ultimately decided it wasn't in my best interest to incur a higher annual fee and open another line of credit.And yet, as I stood among the packed and sweaty masses, waiting nearly an hour to get food and water, I felt haunted by the skybox appeal. Would a new credit card do anything positive for my finances? Most likely not. Would it make me feel like a VIP at this event? Definitely. Maybe I'll try to get the Sapphire Reserve before next year's festival.Are you passionate about your credit card rewards? Have you gotten into debt trying to play the points game? Contact this reporter at <a target="_blank" href="mailto:jkaplan@businessinsider.com">jkaplan@businessinsider.com</a>.

Welcome to credit card points mania

<ul class="summary-list"><li>21-year-old Skylar Griffin has four credit cards, including and AmEx Gold and Platinum.</li><li>She got her first credit card as a freshman to build up her credit score and kept a strict budget.</li></ul>This as-told-to essay is based on a transcribed conversation with Skylar Griffin, a 21-year-old college student in Georgia. Griffin financial claims have been verified with documentation. The following has been edited for length and clarity.When I was a child, my mom often shared financial advice. She told us never to cosign for someone's loan and don't buy anything unless we could buy it twice.On several occasions, she advised us kids never to get a credit card unless we were responsible enough to pay it off each month.She didn't want us to struggle financially like she did as a single parent.In high school, I started watching YouTube videos about finances. I saw financial struggles firsthand, and I didn't want to be in that position as an adult. The videos taught me I'd need to build up my credit score to buy a car or a house or if I might need a loan.<h2 id="102ef261-a63c-412a-8936-6e2d5bc894d4">I got my first credit card before going to college</h2>In July 2021, I was preparing to study business management at Columbus State University in the fall. Without my mom's knowledge, I ordered a Bank of America student card. It was a Visa card with no annual fees. My mom wasn't happy. I reassured her I'd done my research and could handle the responsibility.During college, I worked at a call center during the school year, paid internships in the summer, and received refund checks because my scholarship was more than school costs. I also earned a bit of money doing social media content.My first card had a limit of $500. I would buy little things here and there, making sure I had enough in my checking or savings account to pay it off each month. I'd marked all the due dates in my calendar, and I was never late for a credit card payment. There were temptations to buy new clothes or tech, but I always fought it.<h2 id="fc7cfef9-313f-436d-be60-a1a46519f707">Getting an AmEx for the travel points</h2>I kept using the Bank of America card throughout my freshman and sophomore years of college, but in April 2023, I decided to take out an Amex Gold card as well.I'd heard about travel credit cards through watching financial advice videos online. If I used this card for buying groceries or dining out, my two main expenses in college, I would get four times the points to use on travel. Although I wasn't traveling much, I planned to travel. At the time, the card had a $250 annual fee, which was worth it for the points I felt.I only used my card for things I needed or had saved for. I never bought things just to earn points.In March 2024, I took a big leap and opened an Amex Platinum credit card. It comes with a high price tag — a $695 annual fee — but I thought the benefits outweighed the price. Because it was another Amex card, all of my points were added to the points earned from the Amex Gold.I only use this card for booking flights and hotels because this is what I get the highest points for. With the card, I get five times the points when booking flights and hotels, a $200 yearly airline credit, and a $200 yearly hotel credit.When I stay at Marriott or Hilton, I get 'high status' and often get my room upgraded. But my favourite perk is the CLEAR Plus membership which gets me through TSA quicker at the airport.I knew I was planning some big trips in 2024 to Japan and New York, and then a cruise to the Bahamas, so planned to make all my travel purchases on the Platinum. Since getting an Amex, I've been able to fly to Japan, New York, and Miami for free in 2024.With this card, I accessed airport lounges on the long trip to Japan and was part of the President's Circle with Hertz Car Rentals, so I was guaranteed a car upgrade when I rented a car to get around the country.<h2 id="ec2f29ef-d145-470e-972f-0e160d4e0cd5">I took out a fourth credit card so I could earn points for other purchases</h2>In June 2024, I decided to take out another Amex card — the Amex Blue Business Plus. This card means I can earn points paying for things like gas, that don't earn me points on my other cards.There's no annual fee, and I could only take it out because I'm considered a sole proprietor. I own a Mercari shop where I resell vintage clothes I find at flea markets.I only use my Bank of America card when Amex isn't accepted. I never use a debit card unless I'm pulling cash out of the bank.Even though I am confident and comfortable using credit cards, I still don't spend anything that isn't in my checking or savings account. I never base a purchase on the money that I'm expecting in my account, because you never know how finances could change.I put all my due dates in my calendar and aim to pay each of them off earlier than required. Sometimes, I feel the urge to overspend. But then I remember the interest rates on my cards, and I snap back to reality. Paying high interest because I can't afford to pay my bill in full is not worth the momentary satisfaction of shopping.In addition to all the benefits I've received when traveling, my credit cards helped me raise my credit score to 755.<h2 id="1abacec9-c073-4582-ac5e-15c3908118fc">I never stop learning about finance</h2>I think college students should consider getting a student credit card with no fee. They have low limits and can help start building a credit score. However, if you're impulsive or have poor spending habits, I wouldn't recommend it.My mom now says she's proud of how I manage my finances. I've always found personal finance interesting and the concepts easy to understand, but it takes dedication to stay on track financially. I never stop learning to make sure I'm doing what's best for my financial future.

I'm a college student who pays nearly $1,000 in annual fees for 4 credit cards. It's worth it for good credit and travel perks.

<ul class="summary-list"><li>I've <a href="https://www.insider.com/what-not-to-do-at-costco-member-tips">worked at Costco</a> for 19 years, so I have a few key tips for shopping at the warehouse.</li><li>If you <a href="https://www.insider.com/best-things-at-costco-this-year-employee-reveals-2022">shop at Costco a lot</a>, get the executive membership and pay attention to the prices of items.</li></ul>I've <a href="https://www.businessinsider.com/what-costco-employee-bought-this-month-2023-3">worked at Costco's</a> membership counter for over 19 years. Throughout my time at the warehouse, I've picked up a few tips to help save money and grab my favorite items before they're gone.Here are eight tips I use almost every day so I don't miss out on <a href="https://www.businessinsider.com/best-nutritious-foods-to-buy-at-costco-nutritionist-2021-6">groceries and items at Costco</a>.<h2>If you shop at Costco a lot, consider getting an executive membership</h2><div type="image" title="The writer holds a Costco executive-membership card." height="1678" width="2238" msid="114854937" hostid="261" sizebytes="170806"></div>I think Costco's executive option is the best way to get your money's worth and make the most out of your membership. Although it's twice the cost of a gold-star membership at $130, the executive membership gives customers 2% back on most purchases, including at the pharmacy and tire shop, and on optical and hearing-aid services.Cardholders usually get their 2% reward in the mail two months prior to renewal time and may use it for future purchases or their next membership fee. Executive members can also receive up to $1,250 on <a href="https://www.businessinsider.com/best-things-at-costco-according-to-baker-and-chef-2022-2">qualified Costco purchases</a> annually.Just keep in mind that certain products — including tobacco, gasoline, Costco cash cards, and postage stamps — are excluded from the 2% cash-back reward.<h2>Pay attention to and take advantage of price adjustments</h2>If you buy something at full value and it decreases in price, you might be able to take advantage of <a href="https://www.businessinsider.com/employees-share-what-not-to-do-at-costco-2020-2">Costco's price and coupon adjustments</a> 30 days from the date of purchase.Bring in your original receipt and head to the refund counter to try for your adjustment. If you can't find your receipt, just simply ask a team member at the counter to help you out.If you purchase something online and notice a difference in the price, go to <a href="https://affiliate.insider.com?h=7d3a4c7e5c730c34d5b93cd12c2ecafbbbab05c0636aa3dbdf0a28247e44e599&amp;postID=64480d5793055474d5421093&amp;postSlug=best-tips-shopping-at-costco-according-to-employee&amp;site=bi&amp;u=https%3A%2F%2Fwww.costco.com%2Frebates.html" target="_blank" rel="noopener">Costco.com under "rebates"</a> and do a price adjustment yourself.<h2>Signs with an asterisk mean it's time to stock up</h2><div type="image" title="A sign for men's pants at Costco with &quot;$5.00&quot; text and an asterisk in the corner of the sign" height="830" width="1107" msid="114854931" hostid="261" sizebytes="31852"></div>Signs with the asterisk at the upper-right corner mean it's time to stock up because <a href="https://www.businessinsider.com/foods-to-buy-from-costco-for-holidays-culinary-judge-photos-2022-11">Costco will not be restocking that item</a>.If you enjoy a product, make sure to check its sign occasionally. Employees at Costco's membership counter can also check if any surrounding warehouses will continue to restock that item.<h2>Some pricing indicates an item was marked down</h2>Prices ending in .97 or .00 are on sale. Most markdown prices mean the warehouse is trying to get rid of it, or it's a seasonal item.That being said, <a href="https://www.businessinsider.com/best-things-to-buy-from-costco-culinary-judge-photos-2022">prices may vary per location</a>.<h2>Don't miss out on Kirkland Signature items</h2><div type="image" title="The writer holds a bottle of Kirkland Signature vitamins." height="1507" width="2009" msid="114854933" hostid="261" sizebytes="97994"></div><a href="https://www.businessinsider.com/culinary-judge-best-costco-things-for-shoppers-on-budget-list-2023-3">Kirkland Signature is Costco's own brand</a> and has products that are comparable to more mainstream brands.To me, it's worth trying Kirkland Signature items because Costco offers a satisfaction-guarantee policy. If you're unhappy, you can usually return the item for a full refund.<h2>Download the Costco app before you shop</h2>Downloading the Costco app before <a href="https://www.businessinsider.com/costco-employee-favorite-things-to-get-family-on-budget-2022">your shopping trip</a> can be very useful because you can see what's on sale as you shop or even before your trip.You can also access your membership card (which may even eliminate the need to bring your physical card) receipts, online orders, any 2% reward balance, and your Costco Anywhere visa card — if you have one — through the app.<h2>Come prepared to load items without grocery bags</h2><div type="image" title="A Costco travel reusable bag." height="2250" width="3000" msid="114854936" hostid="261" sizebytes="627490"></div>Costco doesn't provide grocery bags, but there are boxes available to help pack your items, usually toward the exit of the store.I also recommend bringing some reusable bags to make packing up your shopping go smoother.This story was originally published on May 2, 2023, and most recently updated on November 1, 2024.

I've worked at Costco for over 19 years. Here are my 7 best tips for shopping there.

Best Business Credit Cards of January 2024

Most people have, at some point in their lives, made an <a target="_blank" href="https://www.businessinsider.com/millennial-regret-buying-house-remote-work-travel-airbnb-buyers-remorse-2024-1">"oops" purchase</a> — you buy a thing and almost immediately regret it. In the age of online shopping, such purchases are <a target="_blank" href="https://www.businessinsider.com/impulse-spending-retirement-delayed-2024-5">easier than ever to make</a>. They are not, however, easier to reverse. Sometimes, you can quickly cancel an order, but oftentimes, the window to do so is so tight that you end up missing it.I recently found myself in such a situation. I bought yet another inane thing I really do not need that I will not name because it is slightly embarrassing. Before anything had shipped, I reached out to the seller to call the whole thing off. Unfortunately, I was denied. Annoyed, mostly at myself but also a little bit at the seller, I had a sinister thought: What if I file a dispute with my credit-card company? I could try to initiate a <a target="_blank" href="https://www.businessinsider.com/personal-finance/what-is-a-chargeback">charge-back</a>, say the shipment was taking too long or I'd ordered it erroneously, and maybe get my money back. Perhaps I could even get to at least try the thing I was pretty sure I didn't want, but hey, if it was free. To be clear, I did not do this, and I don't know whether it would have worked. But I seriously considered it. One of the best perks of my credit card — the ability to dispute a transaction to get a refund — had almost turned me into a bit of a jerk. Without knowing the term for it, I'd weighed engaging in first-party fraud, colloquially known as "friendly fraud," an increasingly common phenomenon where customers, accidentally or intentionally, dispute legitimate transactions as fraudulent with their credit-card issuer or bank.A credit-card charge-back happens when a consumer sees something they don't like or recognize on their statement and asks the bank to look into it. The bank then investigates the claim and decides whether to issue a refund — under federal law, a consumer can't be on the hook for more than $50 for an unauthorized charge. The merchant can respond, too, if they have proof that the transaction was fine. The bank plays the umpire and decides what to do with the money — maybe it takes it back from the merchant and gives it to the customer, maybe it makes the consumer cough the money up, after all, or maybe it pays out both parties and eats the cost itself."Charge-backs are a huge problem for many merchants. That's not something they can just sweep under the rug," said Oscar Bello, the chief sales officer at Chargeback Gurus, a company that helps merchants navigate charge-backs and manage disputes.There are plenty of legitimate reasons to file disputes and initiate a charge-back, first and foremost, for a transaction that was made by a fraudster, not the consumer. There are other fair explanations, too — there was a billing error, the product or service wasn't delivered as promised, the transaction wasn't authorized in the first place.Then there are charge-backs that can toe the line, ethicswise, or even tip into fraud by the cardholder. People lie and say they didn't get a pair of shoes delivered, even though they did, or they say the shoes came damaged, even though they were fine or had a tiny bit of damage but were still plenty wearable. Perhaps they cancel a restaurant reservation and dispute the cancellation fee, even though the penalty was listed plainly on the restaurant's website. Or a person paid to have their car fixed up and then said the workmanship was shoddy. In those instances, the customer is engaging in fraud or crossing a questionable line, but it can be hard for credit-card issuers to tell what actually happened. It can be quite the ordeal to trace whether a shoebox shipped in the mail wound up in the buyer's hands, let alone for a bank to decide whether all the work an auto-repair shop did was necessary and good.There's no "silver bullet" for figuring out who's in the right in every instance of a consumer dispute, said Domenic Cirone, the vice president of acquirer solutions at Kount, a fraud-prevention company owned by Equifax. And as much as artificial intelligence is helpful, he added, you often need people to sift through the data and complexities. And, he said, most consumers are well-meaning.Charge-backs and friendly fraud aren't new issues, but they're ones <a target="_blank" href="https://www.businessinsider.com/retailers-lost-millions-in-organized-online-refund-fraud-scheme-2023-11">exacerbated by e-commerce</a>. It's a lot easier to say that the sweater you got at the Gap never arrived than it is to claim you bought it at the store and, I don't know, forgot to take it with you or suddenly realized once you got it home that it sucked. A 2023 report from Ethoca, a Mastercard-owned platform that helps merchants handle fraud and disputes, said charge-backs in the US could reach $15.3 billion by 2026, more than double the $7.2 billion in 2019. Much of that is friendly fraud: The report cited a statistic from the data-analytics company Datos Intelligence that 75% of all the fraud digital businesses see is first-party fraud.Beyond the <a target="_blank" href="https://www.businessinsider.com/retail-enters-new-normal-ecommerce-brick-and-mortar-2022-11">e-commerce explosion</a>, some other factors have made <a target="_blank" href="https://www.businessinsider.com/free-shipping-free-returns-online-shopping-companies-charging-expensive-amazon-2024-2">friendly fraud more commonplace</a>. Consumers are increasingly using disputes for service-related issues — a product showed up damaged, or a service wasn't up to snuff. Inflation and economic pressures may also make the prospect of disputing a charge more appealing.What's more, people are constantly <a target="_blank" href="https://www.businessinsider.com/banks-cashless-world-disaster-economy-business-fintech-cash-crypto-2022-6?">paying through digital transactions</a> that are really hard to keep track of. Perhaps they <a target="_blank" href="https://www.businessinsider.com/subscription-services-forgotten-cost-consumers-payments-2022-6">don't remember making a purchase</a>, or their <a target="_blank" href="https://www.businessinsider.com/teen-spends-life-savings-tips-protect-money-2024-3">kid put something on their card</a> and didn't tell them, so they mark the charge as fraudulent even though it wasn't. Last year, I almost committed accidental friendly fraud against an airline because I forgot I'd paid to check my bag and tried to dispute the charge before realizing it."It's really quick and easy to check out, which is great because we love that as consumers. That leads to a lot of transactions," Robert Painter, the vice president of global channel sales at Kount, said. "The old adage, more money, more problems, right? So in addition to that, there's confusion."Of course, what's happening here on the end of consumers is not always confusion — sometimes, it's taking advantage of the system. Kevin, an entrepreneur who asked me to keep his identity protected because he was worried his business partner would get mad at him for talking to the press, has lost thousands upon thousands of dollars and endless hours on what he believes are frivolous and often fraudulent disputes. One of his gigs is selling tickets for a swamp tour near New Orleans. According to Kevin, people who go on the tour have disputed charges because they claim they didn't see enough alligators. Or customers of his auto-transport company, which he recently sold, disputed claims because their vehicles arrived a day or two later than desired or, in one case, because a driver didn't speak "good" English. Essentially, some people are using disputes as a review system, and if they don't give the experience five stars, they tell the credit-card company they want their money back. Kevin has won charge-backs before — he recently succeeded in pushing back against a cancellation claim after customers agreed to move their tour time but then backed out at the last minute. More often than not, however, he loses, and regardless, the whole thing is a huge time suck."Customers now, what we found post-COVID, are very trigger-happy on the dispute system," Kevin said.Kevin is not above using questionable dispute tactics as a consumer himself (he recognizes the irony here). He recently successfully disputed a $200 charge from a golf course after being told he couldn't change a tee time.The ability to dispute transactions is generally a <a target="_blank" href="https://www.businessinsider.com/credit-card-travel-alert-fraud-detection-american-express-visa-chase-2024-5">nice benefit of credit cards</a> and one that most consumers use as a last resort once they've tried to talk to the merchant (if they can get ahold of them). Still, it's weird that Citi or Amex or whoever ends up playing arbiter in charge-backs because the business incentive is to prioritize the customer over the merchant. It's hard to feel bad for big businesses that might lose money on a transaction that barely registers on their records, but for smaller businesses, this can really be a strain.In some cases, there's a pretty clear line between what is fraud and what's not, what's a legitimate charge-back and what isn't. Your online order never arrived, and the customer-service number never picked up: legitimate. Your order arrived and you claim it didn't: fraud. Right or wrong, many cases never get litigated out to the end, anyway."Not every merchant is equipped to fight," Bello of Chargeback Gurus said.There's some gray area, too. If you place an order and it arrives in 12 days instead of the 10 days promised, you might very well win in a dispute. Is that really fair? Mmm.I do not know whether my dispute on the mystery item would have been approved. (It was some stupid health supplements I saw online, OK?) But I wouldn't be shocked if it did. I've never disputed a purchase before, and my credit-card company would like to keep me happy. I do not think I would have felt particularly bad about initiating a charge-back, either, since <a target="_blank" href="https://www.businessinsider.com/supplements-vitamins-bad-or-good-health-2017-8">the supplements industry is unregulated and scammy anyway</a>. That doesn't mean it would have been the most awesome thing for me to do.<a target="_blank" href="https://www.businessinsider.com/author/emily-stewart">Emily Stewart</a> is a senior correspondent at Business Insider, writing about business and the economy.

One of the nicest perks on my credit card is making me a jerk

The Best Credit Cards With Primary Rental Car Insurance of 2024

<ul class="summary-list"><li>The credit card debt for young Americans has grown at a faster pace than other generations.</li><li>More than one in three millennials and Gen Zers have a subprime credit score below 600</li></ul>Americans are in the midst of a <a target="_blank" href="https://www.businessinsider.com/credit-card-debt-interest-rates-consolidation-economy-recession-soft-landing-2024-2">credit card crisis</a>, and nobody is being hit harder than millennials and Gen Zers.Since the Federal Reserve Bank started raising interest rates in 2022 to fight inflation, the credit card debt for millennials and Gen Z has increased at a higher rate than other generations, according to data published by <a target="_blank" href="https://www.creditkarma.com/about/commentary/millennials-and-gen-z-rack-up-credit-card-balances-amid-sky-high-interest-rates">Intuit Credit Karma</a> on March 1. The study examined the anonymized credit scores of 41 million customers and anonymized credit card balances for about 80 million people in March 2022 and February 2024.The average credit card balance for millennials — who are between the ages of 27 and 41 — has risen 62% since March 2022, with average outstanding balances growing from $2,000 to $3,300.Meanwhile, the rate of increase has been slower for Gen Zers, who are between the ages of 18 and 26. However, their average credit card debt is more than twice that of millennials, growing 50% in two years, from $4,500 to $6,700."Those who are unable to manage credit responsibly could have a difficult time taking out other loan products down the line, like an auto loan or mortgage, which could hold them back from achieving key financial milestones like buying a home," Rich Franks, head of Lightbox, which helps people learn more about the types of credit they would be approved for, at Intuit Credit Karma, told Business Insider.And the credit these consumers receive would likely come with higher interest rates and costs, making it harder for younger consumers to build wealth, Franks added.<h2>Credit scores are falling for young Americans</h2>The soaring credit card debt has coincided with falling credit scores for these younger groups of consumers.In February, more than one in three millennials and Gen Z Americans had a subprime credit score — below 600, according to Intuit Credit Karma's data. The percentage of millennials with subprime scores grew from 28% to 34% since March 2022. The rate for Gen Zers grew from 25% to 33% in the same period."It's fairly normal for young people to borrow a lot during the early years of their careers, and we certainly see that happening right now with Gen Z and millennials," Franks told Business Insider. "However, we hope to see — and to some extent, are seeing — millennials shifting into the phase of their lives where they're saving and building wealth, though that's been difficult with sustained inflation, rising home prices, and high-interest rates."Franks added that this could become a bad loop for the economy if young consumers curb their spending.One of the issues facing younger Americans is that they use credit cards more often than older generations.According to a <a target="_blank" href="https://www.forbes.com/advisor/credit-cards/credit-cards-trends-by-generation/">study commissioned by Forbes Advisor</a> and conducted by market research company OnePoll published in February, 36% of millennials and 30% of Gen Zers reported using a credit card at least once a day. No other generation was above 20%. Additionally, 34% of millennials reported missing a credit card payment in the previous 12 months, the most for any group. The rate for all ages combined was 22%.There are growing concerns that the <a target="_blank" href="https://www.businessinsider.com/interest-rate-cuts-federal-reserve-bank-when-rent-costs-housing-2024-3">Federal Reserve Bank</a> won't start cutting interest rates in the coming months and will instead choose to keep them higher for longer. If that happens, credit card debt will likely keep growing, and credit scores for young Americans could keep dropping.Americans in their 30s are far more likely to seek <a target="_blank" href="https://www.businessinsider.com/credit-card-debt-interest-rates-consolidation-economy-recession-soft-landing-2024-2">credit counseling</a> than other age groups.<div type="image" title="Number of people seeking debt counseling and average volume of debt." height="767" width="1079" msid="108351984" hostid="261" sizebytes="39970"></div>Franks noted that whether young Americans seek help or do it themselves, the most important step is to know everything about their finances."Whether working with a certified professional, using an online app, or doing it yourself, the best way to get started is to know where you stand," Franks said. "From there, you can make a plan for how you want to allocate your money to achieve your financial goals."

The credit card crisis is worse for millennials and Gen Zers

<ul class="summary-list"><li>I have a <a href="https://www.businessinsider.com/things-that-make-costco-membership-worth-it-from-employee-2024">Costco executive membership</a> and a store credit card, so I stack rebates and rewards.</li><li>In addition to bulk deals, my membership gives my family a 2% rebate on most <a href="https://www.businessinsider.com/best-costco-buys-for-easy-meals-executive-membership-2024-6">Costco purchases</a>. </li></ul>For the first time in seven years, Costco said it will <a href="https://www.businessinsider.com/costco-raising-membership-fee-gold-star-executive-cost-2024-7">raise its membership prices</a>. On September 1, the $60 gold-star and $120 executive memberships are set to increase to $65 and $130, respectively.But even so, I think the pricier executive membership is 100% worth it for my family — especially when it's paired with the rewards from my <a href="https://www.businessinsider.com/personal-finance/credit-cards/costco-anywhere-visa-card-review">Costco store credit card</a>.Here's how I stack all the perks to earn hundreds of dollars a year by shopping at Costco. <h2>Both the executive membership and in-store credit card come with great perks </h2>The executive membership comes with a 2% rebate on most in-store and online purchases, and I typically spend about <a href="https://www.businessinsider.com/best-things-at-costco-family-of-five-grocery-list-2024-6">$300 a month at Costco</a>.The membership rebate is issued three months before the card member's renewal date and is capped at $1,000 a year. But the <a href="https://www.businessinsider.com/personal-finance/credit-cards/costco-anywhere-visa-card-review"></a><a href="https://www.businessinsider.com/personal-finance/costco-anywhere-visa-card-review">Costco Anywhere Visa® Card by Citi</a> is my secret weapon for <a href="https://www.businessinsider.com/personal-finance/credit-cards/how-to-maximize-credit-card-rewards">maximizing rewards</a>. Most items purchased in-store or online automatically earn 2% cash back, and gas at eligible stations earns 4% cash back. Since Costco has the best prices near us, I always fill up there and get the perks. <div type="image" title="gap pump at costco" height="2504" width="3339" msid="112266153" hostid="261" sizebytes="543738"></div>There's also a 3% reward on eligible restaurants and travel purchases, plus 1% back on everything else, so I'm always earning. Citi issues the reward certificate once the February billing statement closes. Just remember that it's a credit card, and interest will be charged on any balance you carry over. I like to pay the balance in full each month to avoid having my rewards gobbled up by charges. <h2>Plus, the Costco app has so many little-known reward opportunities</h2>One of my <a href="https://www.businessinsider.com/costco-shoppers-share-the-best-things-to-buy-photos-list">favorite Costco deals</a> is its four-pack restaurant gift cards available on the app. I either gift them throughout the year or use them when dining out with my family. You can purchase $100 gift cards for various restaurants for $75 or $80. The immediate discount is obviously great, and I still get the 2% rebate and 2% cash back.The Costco app also offers discounts on select online clothing and footwear purchases. It's a great way for my family to stock up on basics like socks and underwear each year.For example, this July, members could save $20 on any five to nine eligible items and $50 on any 10 eligible items. But the discount amount can vary monthly, so make sure to download the app and keep an eye out for specials.Shipping is even included in the price, and my 2% rebate and 2% cash back still apply.<h2>All those rebates and rewards add up — in our case, to hundreds of dollars</h2><div type="image" title="big purchase promotional displays at costco" height="3024" width="4032" msid="112266150" hostid="261" sizebytes="1304154"></div>For my family, our average $300 monthly trip earns us an annual $72 from executive-membership rebates and $72 in Costco credit card rewards. We also spend about $220 on gas, which gives us another $105 in Citi rewards annually. All our clothes, shoes, and restaurant gift cards (which have great discounts off the bat) easily net another $50 to $100 in annual rebates and rewards. Finally, we usually make at least one major purchase each year. For example, last year, we bought a washer and dryer, tires for the car, and my laptop through our Costco membership. That earned us an additional $120 in rebates and rewards. In total, we earned over $400 last year between our executive membership and Costco store credit card. That easily covered the membership costs plus nearly an entire month of groceries. It's hard to argue with those savings.

With my Costco executive membership and store card, I earn enough rewards to pay for a whole shopping trip — here's how

In mid-March, a scammer in California tried to buy $150 worth of <a target="_blank" href="https://www.businessinsider.com/trying-wingstop-first-time-review-photos-2022-9">Wingstop</a> using my debit card. Aside from being impressed at the sheer size of the order, I was relieved because Citibank, which issued my card, declined the transaction on the spot and alerted me to the fraud. In minutes I was able to shut off my card, heading off any more purchases by the scammers, and order a new card. All's well that ends well.When I went to Buenos Aires in April, I figured I might <a target="_blank" href="https://www.businessinsider.com/personal-finance/why-was-my-credit-card-declined">run into a similar situation</a>. Sure, the banks say you don't have to call ahead when you travel anymore, but I assumed I'd still have some purchase flagged as potential fraud, as had happened in past trips abroad. Miraculously, everything went off without a hitch. I don't know how JPMorgan Chase knew that I would spend $200 on Botox in Argentina, but it did. (No, I didn't book my flight on the same card, and whatever, <a target="_blank" href="https://www.businessinsider.com/botox-injections-fillers-plastic-surgery-gen-z-social-media-filters-2024-5">everybody gets Botox now</a>.)It's great that banks and credit-card companies are getting better at discerning which payments are fraudulent and which are legit. Many people have some horror story about having their credit card stolen or having their own legitimate transactions flagged as suspicious. And it's nice not to have to spend 20 minutes on the phone before a vacation explaining where you're going and when. Credit-card fraud protection is still far from perfect, but there's no denying that the technology is improving. On the flip side, it's also kind of wild to consider just how much financial institutions must know about you to make the right calls.I was curious about how it all works — and, frankly, a little creeped out. So I reached out to some credit-card companies and academics to learn more. Why don't people have to alert their credit-card companies about travel anymore? And, more broadly, just how have banks gotten so good at figuring out what's normal about our spending habits and what isn't?The Federal Trade Commission receives thousands of card-fraud complaints each year. The Nilson Report, which tracks the card industry, says payment-card fraud resulted in $33 billion in losses worldwide in 2022 and $13.6 billion in losses in the US. As such, credit-card issuers and banks are keen to do what they can to spot fraud. They want to keep their customers happy, and, more importantly, they want to stem their losses. In the US, the major credit-card issuers and banks <a target="_blank" href="https://www.businessinsider.com/personal-finance/credit-card-lost-stolen-what-to-do">generally have a zero-liability policy</a>, which means that when a customer gets scammed, the organization, not the customer, has to eat the cost.Years ago, whether a transaction went through was based on things like whether a physical card was present, whether you had enough money to make the purchase, and (if the cashier wanted to look) whether your signature on the receipt matched the one on the back of your card. In some cases, the cashier may have even asked for ID or called the bank to verify the funds. We've come a long way from those bad old days by using the same tools that power most innovations: data and computers. Credit-card companies and banks know a lot about us — where we shop, when we spend, and how much we're usually willing to pay for things — and they're getting better and better at turning that knowledge into action. While it's <a target="_blank" href="https://www.businessinsider.com/generative-ai-exaggeration-openai-nvidia-microsoft-chatgpt-jobs-investors-markets-2024-3">all the rage to talk about newfangled forms of artificial intelligence</a>, fraud detection owes a lot to machine learning, a field within AI that's been around for years. A bunch of data gets dumped into computer systems, and algorithms figure out patterns and relationships. The algorithms create decision trees to predict the likelihood of different outcomes and identify what may be considered normal or fishy. It's not that your credit-card company knows that you, specifically, would blow a bunch of cash on A and not on B — it knows that customers with your profile are in the "likes A" camp and not the "likes B" one."It's looking at what's happening that is very much out of the ordinary for your general behaviors," said Tina Eide, an executive vice president of global fraud risk at American Express. "And when I talk about general behaviors, it is generalized, right? It is not down to the specific purchase or to the specific merchant." Eide added, "The models are evaluating a trillion dollars' worth of transactions a year."The machines know more now than ever. Mike Lemberger, Visa's regional risk officer for North America, said that over the past five years the number of data points people generate with their credit cards has grown tremendously. People are increasingly using cards over cash. And they don't just have a physical card they're pulling out at the store — they've got their card credentials in their Amazon account, Netflix account, iPhone, etc. The more purchases the card issuer can analyze, the more accurate the fraud detection will be."Visa, we don't have consumer information — that's your financial institution that has that — but what we have is this triangulation of all these data points," Lemberger said. "We can create more and better scores, layer on top of that machine learning and AI abilities, and it becomes a much, much more powerful predictor, which we then feed into all of our partners to say, 'Hey guys, if you want to make the best decisions, here's a whole bunch of really good information.'"Visa isn't going to block your card directly, but it'll alert your bank that your purchase looks suspicious or that fraud has been detected at the merchant you're dealing with.This all seemed pretty simple until I talked to Yann-Aël Le Borgne and Gianluca Bontempi, a pair of researchers at the Université Libre de Bruxelles in Belgium who <a target="_blank" href="https://fraud-detection-handbook.github.io/fraud-detection-handbook/Foreword.html#authors">work on machine learning and card fraud</a>. They emphasized the vast scale of this fraud-detection technology. Companies and their algorithms are ingesting millions of transactions and creating so many decision trees to categorize certain activities that it can defy human logic, they said. Basically, the computer may be right that your transaction looks funky even if it's made in your home city at a fairly innocuous vendor, or it may be right that the transaction is fine even though it's made in a faraway place — but when humans try to figure out what did or didn't sound the alarm, nobody will really be able to pinpoint why."Machines can consider many more features, and at the end of the day it's not clear if all those features have meaning for humans," Bontempi said. "Humans are used to working with two, three features, at most five features, while machines can work with hundreds of features. So there are really different levels between what a machine can do."There are human-written rules, which are generally interpretable, and there are machine-written rules, which can be a black box. They're more accurate, but they may be harder, if not impossible, for people to reverse engineer. And banks may be using several different algorithms, making this even more complicated. Data scientists are the ultimate decision-makers, but the information they're dealing with is based on highly complex tech. When I explained to experts my somewhat embarrassing wings-versus-wrinkles conundrum and asked what may have triggered one alert and not the other, they offered up different explanations. Eide, from American Express, said that even though I hadn't booked my trip to Argentina with the credit card I used to buy the Botox, something else had probably tipped off the system that I was there. I realized I'd also bought a package of spin classes in Buenos Aires on my phone with the same card. I had also paid for a meal in the city. Lemberger, from Visa, emphasized that it's about all the data and spending patterns and said that given my spending patterns, the Botox likely matched my profile more than the massive delivery order."I hate to say this to you, but at the end of the day, all these data points build personas. Just like in marketing somebody would use personas to market to you, we're using that same technology to protect you," he said. "And the fact is that we use those data points to not just secure you but the whole ecosystem."At some point it occurred to me that the supercomputers that credit-card companies and banks are working with could know more about me than I even know or understand about myself."It's probable that the exact reason why a transaction caused your card to be blocked has no straightforward interpretation," Le Borgne said.I also asked whether there was a big difference in credit-card protections and debit protections and was told not really — maybe banks will be a little more restrictive about credit because they're technically lending you money that's not limited by your actual cash balance. I also asked if companies don't worry about preclearing travel because they don't care as much about losing money to fraud anymore, to which the answer was a hard no."At the end of the day, somebody's got to pay for the fraudulent activity," Lemberger said. Credit-card companies will give you your money back if you're a victim of fraud, but they'll find another place to recoup that money, <a target="_blank" href="https://www.businessinsider.com/credit-card-late-fees-cap-swipe-mastercard-visa-jpmorgan-rewards-2024-4">just as they always do</a>.Instinctually, I am not a technology-is-awesome person — if the AI really is going to kill us, I feel like we should unplug it. I'm not super freaked out about the privacy stuff, but I also don't love the idea that AmEx and JPMorgan and Citi have me so pegged. But it's cool that companies really are making fraud detection better, especially in a world where fraudsters themselves are constantly getting better. I don't want to be like "Yay, banks!" but maybe here the answer really is a little "Yay, banks!" At least that's the case until the next major data-privacy breach, at which point I will regret everything.<a target="_blank" href="https://www.businessinsider.com/author/emily-stewart">Emily Stewart</a> is a senior correspondent at Business Insider, writing about business and the economy.

Banks have finally fixed the single most annoying thing about credit cards

<ul class="summary-list"><li>A study linked one Chinese criminal organization to over 75,000 fraudulent online shops.</li><li>The group, known as 'BogusBazaar,' has processed over $50 million in fake orders, the study found.</li></ul>Have you encountered an online shop with deals too good to be true? Well, they probably are, and the website probably is too.As the rise of online shopping took hold during the pandemic, so did the <a target="_blank" href="https://www.businessinsider.com/how-to-spot-fake-goods-online-2023-8">rise of fake online shops</a> and products.SR Labs is a German-based cyber security company that consults with clients in more than 21 countries. The company last week announced the findings of <a target="_blank" href="https://www.srlabs.de/blog-post/bogusbazaar">a three-year study</a>, which found that one Chinese criminal organization was linked to more than 75,000 fraudulent online shops.The group, dubbed "BogusBazaar," mostly runs websites claiming to sell items like designer clothes at cheap prices, the report says. Instead, the sites harvest credit card details and collect payments for the fake merchandise.The fake shops processed over $50 million in orders between March 2021 and April 2024, SR Labs says.A spokesperson for SR Labs noted that, since every successful order does not conclude with successful payment, the immediate monetary damage to the victims is likely lower than the figures suggest. But the exposure of credit card details to the scammers will likely "add to the overall damage."SR Labs said the group is highly organized, using a cloud computing model where a core team manages the system's infrastructure while a "decentralized network of franchisees operates fraudulent shops.""A typical BogusBazaar server runs about 200 webshops, with a few servers hosting more than 500," the report says. "These servers are often associated with more than a hundred IP addresses each."Additional data shared with Business Insider showed that victims in France placed the most orders on the phony shops — almost 200,000. Users inside the United States placed the second-most orders — about 168,000 — at a value of more than $12.5 million.Most of the scam's 850,000 victims come from inside the United States and Western Europe, with almost no victims identified inside China, where the fraudsters are based, SR Labs says.The credit monitoring company Experian says that <a target="_blank" href="https://www.experian.com/blogs/ask-experian/credit-education/preventing-fraud/credit-card-fraud-what-to-do-if-you-are-a-victim/">the best thing to do if you are a victim of credit card fraud</a> is to notify your card provider, request a fraud alert on your credit report, report the scam to the police, and contact the three major credit bureaus.

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