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2 mins read
Starbucks' new CEO recognizes one key to its turnaround lies with baristas
Starbucks CEO Brian Niccol said Tuesday that he wants to make changes for the company's baristas by…
Alex Bitter
2 mins read
Starbucks has a new CEO — and I have a few suggestions as a former barista
Starbucks can get better. The menu baffles me, the drinks are hard to order, and it needs to drop t…
Katie Notopoulos
3 mins read
5 Starbucks baristas highlight what they want the new CEO to do
The baristas would like to see tech updates, better compensation, and menu standardization, among o…
Aditi Bharade,Shubhangi Goel,…
2 mins read
Starbucks' new CEO is set to make up to $113 million — the average total pay for a barista is $49,000
Brian Niccol is set to get up to $113 million in compensation as Starbucks' CEO, most of it in stoc…
Alex Bitter
1 min read
I asked 5 Starbucks baristas to make me their favorite off-menu drinks. I'd order them all again despite the prices.
The chain's menu typically changes seasonally, with special drink releases popping up throughout th…
Paige Bennett
1 min read
The only 8 things a former Starbucks barista orders in the fall
It can be intimidating to parse through the seasonal items at Starbucks — especially if you don't a…
Inga Parkel
2 mins read
China's KFC and Pizza Hut CEO said she spends hours watching her customers eat
Yum China CEO Joey Wat saw Gen Z diners dip fried chicken into mashed potatoes, which gave her the …
Aditi Bharade
4 mins read
A man who's been to nearly 20,000 Starbucks locations describes how the chain could get its 'third-place' status back
Winter has been trying to visit every Starbucks store since 1997, and is about to visit his 20,000t…
Alex Bitter
1 min read
Starbucks' app is down on the first day of the chain's holiday menu
Starbucks' mobile app was not taking mobile orders for some customers on Thursday as the chain laun…
Alex Bitter
5 mins read
Starbucks and Luckin are in a fight for the global coffee market. I visited both to see how they stack up on price, menu, and vibe.
Starbucks slumped in sales this last quarter. But the Chinese coffee brand, characterized by heavy …
Aditi Bharade
4 mins read
6 of the best and 4 of the worst drinks at Starbucks, according to baristas
Baristas praised Starbucks' caramel macchiato and chai latte, but the coffee experts advised agains…
Sophia Mitrokostas
1 min read
Starbucks will add 'guardrails' to app in effort to streamline mobile ordering
Starbucks will soon start to crack down on excessive app customizations as the company aims to impr…
Erin Snodgrass
1 min read
This robot barista can make you a coffee in minutes, but it wants to be tipped for it
A robot barista in Muji stores can make you a latte but don't be surprised if it asks you for a tip.
Alexandra Bacon
1 min read
Don't expect as many Starbucks deals this year under its new CEO
Starbucks is reversing its recent push into frequent promos as new CEO Brian Niccol looks to re-est…
Dominick Reuter
4 mins read
Starbucks store workers want their new CEO to take action on these 4 issues
From mobile orders to becoming a hangout spot, Starbucks store employees are hoping Brian Niccol wi…
Alex Bitter
3 mins read
Aldi shoppers have spoken: These are the best things to buy at the chain right now
From pizza to cheese, these are the winners of Aldi's sixth Fan Favorites Awards, where tens of tho…
Paige Bennett
4 mins read
Starbucks' system to make ordering better isn't the solution the company hoped for, an employee says
Starbucks is trying to improve cafes and cut wait times with the Siren Craft System, but an employe…
Alex Bitter
1 min read
5 iced drinks everyone should order at Starbucks, according to a former barista
I worked at Starbucks for almost a year.Inga Parkel
Inga Parkel
3 mins read
A Starbucks worker of nearly 20 years says the chain has gone from 'quirky coffee shop' to 'soulless fast food empire'
A Starbucks store worker said his experience hasn't been as good since former CEO Howard Schultz le…
Alex Bitter
4 mins read
I worked at Erewhon, a high-end grocery store, for a year. Here are 6 things I wish customers knew.
As a former Erewhon employee, I wish customers knew their smoothie orders take time and certain emp…