You Searched For "bad customer care" and got 20 results
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6 mins read
Is the lending party over? The dangerous tango of Indian banks with microfinance and unsecured loans
India's microfinance and unsecured loan sector is facing a crisis with rising NPAs that threaten ov…
7 mins read
Simply Put: Is the lending party over? The dangerous tango of Indian banks with microfinance and unsecured loans
India's microfinance sector faces increasing challenges due to rising defaults, affecting the stabi…
4 mins read
An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!
Customer service is a massive hassle in most situations, but it quite literally saved our vacation …
5 mins read
The tattoo industry is facing a reckoning, with customers fed up with bad artists, overpricing, and sexism
There's a discussion on social media about problems in the tattoo industry, with customers becoming…
Lindsay Dodgson
8 mins read
How America stopped caring about quality and learned to embrace 'customer satisfaction'
Why your inbox is overflowing with questionnaires asking you to rate your experience on a scale of …
Adam Rogers
5 mins read
Gen Zers are embracing remote and flexible customer service jobs — but the freedom comes at a cost
Remote roles are often portrayed as good for mental and physical health, but that isn't always the …
Lindsay Dodgson
8 mins read
Critics roasted LVMH for spending big on Tiffany. 4 years later, the bet doesn't look so bad.
LVMH's $15.8 billion Tiffany takeover was its biggest ever — and met with high expectations. But it…
Madeline Berg
7 mins read
The way companies handle layoffs is brutal and bad for business
Frog-marching employees out the door and disappearing them on Slack is not only degrading to employ…
Aki Ito
2 mins read
United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor customer service and a 'flawed' business model
In a candid interview, United Airlines' CEO criticized cheaper competitors like Frontier and Spirit…
Taylor Rains
3 mins read
Sam Bankman-Fried apologized for wrecking the lives of FTX customers while still trying to shift the blame for their losses
At his sentencing hearing Thursday, Sam Bankman-Fried expressed the most remorse for his former FTX…
Natalie Musumeci,Katie Balevi…
4 mins read
A freelancer who used Fiverr to leave a bad office job explains how she knew it was time and the pros and cons of the lifestyle
Rose Almond shared the benefits and negatives of being a self-employed freelancer, and how she prep…
Madison Hoff
2 mins read
CVS is hit with a $250,000 fine for understaffing a store so badly that it was a month behind on filling prescriptions
Inspectors said that phones weren't working, the AC was broken, and the store was cluttered and mas…
Grace Dean
6 mins read
I worked as a Starbucks barista for over a year. Here are 9 signs you're about to get a bad drink.
From loud steam wands to ordering brewed coffee at the wrong time of day, here are the biggest red …
Dylan Clair
3 mins read
Dollar General must pay $1 million after charging customers too much at checkout
Dollar General faced claims in Ohio that it overcharged customers at checkout. Now, it's paying $1 …
Alex Bitter
23 mins read
20. Does Panera Care?
When Panera asks customers to pay what they want for a sandwich, will they help others in need? PLU…
Dan Bobkoff,Anna Mazarakis,Am…
4 mins read
Here’s how Swiggy’s customer service lies to you
This happened first on the afternoon of 13 June. I placed an order from a Cafe Coffee Day outlet…
3 mins read
The rise of AI automation in the workplace is bad news for the 'brilliant jerks' of tech
Brilliant jerks who nobody actually likes working with will have a tougher time after AI automates …
Emilia David
5 mins read
A petty customer dispute spiraled out of control on TikTok after a woman got sent skeleton pictures instead of a gown
A mom wanted to buy a labor gown, but inexplicably ended up with pictures of skeletons. Both she an…
Lindsay Dodgson
5 mins read
I'm the former VP of HR at Microsoft. I've witnessed many bad managers in my career and they almost all had these 4 traits.
These are the main traits that indicate a bad manager. Chris Williams, the former VP of HR at Micro…
Chris Williams
5 mins read
Guy Fieri is fighting for struggling restaurant owners - too bad he doesn't care as much about their workers
In an interview. Fieri dismissed hundreds of thousands of workers who lost their jobs as lazy and s…