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The best Delta customers can hope for is a simple refund
Delta is still canceling and delaying flights days after the botched CrowdStrike update.
Jacob Shamsian
Airlines are going to start giving out automatic refunds for delayed or canceled flights — here's who and what will be eligible
New Department of Transport regulations will require airlines to provide automatic refunds for flig…
Grace Dean
Airlines are waiving cancellation fees and capping fares for Florida travelers during Hurricane Milton
The big four airlines, United, American, Delta, and Southwest, said they were waiving fees for trav…
Kelsey Vlamis
DGCA places Spicejet under enhanced surveillance after conducting special audit
A senior DGCA official said that based on reports of cancellation of flights and financial stress b…
ANI
I booked a Frontier flight to save money, but it backfired. I spent hundreds to switch airlines during my layover.
I was lured into a great flight deal on Frontier, but the delays were so awful on my one-stop fligh…
Eibhlis Gale-Coleman
A woman says she was wrongfully put on American Airlines' no-fly list. She cold-emailed the CEO to resolve it.
Erin Wright was shocked when American Airlines finally told her why it added her to its no-fly list…
Katie Balevic
Frontier Airlines pilot arrested and escorted off aircraft by police in Houston
Video footage emerged on Saturday morning appearing to show police escorting the pilot off of the p…
Nathan Rennolds
The US wants to ban airlines from charging families to sit together
"Baggage fees are bad enough — airlines can't treat your child like a piece of baggage," President …
Nora Redmond
Turkish Airlines offered to charge Eric Adams $50 for two business-class seats worth $15,000, prosecutors say
New York City Mayor Eric Adams accepted numerous lavish travel gifts from the Turkish government, f…
Jacob Shamsian
A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
Lufthansa canceled a couple's flight last summer. They're still awaiting a refund from the airline …
Monica Humphries
What to do if an airline bumps you from an overbooked flight
If not enough people volunteer to give up their seats on an oversold flight, airlines will involunt…
Hannah Towey,Taylor Rains
CrowdStrike's terms and conditions say most customers would just get a refund due to the massive outage, cybersecurity lawyer says
CrowdStrike and cybersecurity insurers can expect years of lawsuits after a botched update sparked …
Jacob Shamsian
American Airlines passengers were stuck at airport gate for 14 hours after flight to Miami was diverted to the Bahamas
A flight from Puerto Rico to Miami was diverted to the Bahamas. The passengers, without passports, …
Monica Humphries
You'll soon be able to get an automatic refund when your flight is delayed or canceled
The new DOT regulations mean passengers can also get automatic refunds when their checked bags are …
Grace Dean
Passenger stranded overnight by the global IT outage said his airline offered him $10.70 in vouchers
Jetstar gave Jordan van den Lamb vouchers worth $10.70 after his flight to Melbourne, Australia, go…
Hannah Abraham
Here's how airlines are using AI to make flying less of a nightmare
United Airlines, for example, uses AI to decide which departing flights can be held for connecting …
Lauren Edmonds
A flurry of new rules from the Biden administration attempt to ban noncompetes, boost overtime pay, and increase refunds for delayed flights
The Biden administration introduced new rules aiming to hand some power back to workers, but busine…
Juliana Kaplan
A consumer group is calling for stronger action against airlines who cancel flights and fail to give refunds, saying no UK airline has been fined in 20 years
Which? is calling for more regulations for UK airlines after British Airways was fined $1.1 million…