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United CEO says ultra-low-cost airlines like Frontier are 'going out of business' thanks to poor customer service and a 'flawed' business model
In a candid interview, United Airlines' CEO criticized cheaper competitors like Frontier and Spirit…
Taylor Rains
Indian airlines likely to prune losses to Rs 3,000-5,000 cr this fiscal: ICRA
Indian airline industry is expecting to prune its net losses to Rs 3,000-5,000 crore in this fiscal…
PTI
A Russian airline that ditched an Airbus A320 in a Siberian wheat field last year is abandoning plans to rescue the jet
A low-fuel situation forced the pilots to ditch the A320 in a Siberian wheat field seven months ago…
Taylor Rains
American Airlines is raising its checked bag fees and overhauling how customers earn miles
American Airlines increases checked bag fees and tightens policy on earning AAdvantage frequent fly…
Jordan Hart
7 family members got stuck in Jamaica after American Airlines canceled their flight and now they're suing the airline for thousands
The Illinois lawyer who filed the suit on behalf of his family told Business Insider he believes th…
Natalie Musumeci
A tiny low-cost airline you may not have heard of is expanding to 10 new cities. We asked its CEO what to expect.
Avelo launched its first plane in 2021 and now the low-cost airline is top ranked for reliability a…
Ana Altchek
A family spent 3 months rebooking flights home from Bali after being incorrectly marked as a no-show by Turkish Airlines. Now, they might lose $5,000.
Justin Parfitt spent over $12,000 for business-class tickets on Turkish Airlines. A system error mi…
Monica Humphries
Qatar Airways' new CEO explains why it's sticking with the Airbus A380 as other airlines retire the costly superjumbo
Alan Joyce, the former CEO of Qantas, once said he could operate two Boeing 787 Dreamliners for les…
Taylor Rains
Meet the heavy metal-drumming CEO bringing back cheap transatlantic travel, and learning from the mistakes of his airline's failed predecessors
Birgir Jónsson is the CEO of Icelandic budget airline Play. He told BI how Iceland's geography lend…
Pete Syme
Americans are traveling like it's 2019 — as airline tickets get more and more expensive
Airline fares soared 18.6% in April alone, marking the largest one-month jump since at least 1963 a…
Ben Winck,Madison Hoff
A former flight attendant who said he slipped on a plane is suing Singapore Airlines for $1.3 million
Durairaj Santiran, 36, said he slipped on a grease patch on an Airbus A350, causing an injury that …
Matthew Loh
An ex-flight attendant who flew with 2 US airlines shares ways travelers can save money on flights — without skiplagging
Travelers should search for the cheapest airfare upgrades and not just the cheapest economy fare, B…
Marielle Descalsota
Airlines hate 'skiplagging' and many will punish passengers who do it. Here is every US airlines' policy.
If you try to skiplag, you're violating the airline's rules — and they actually see it as a w…
Taylor Rains
Airfares are set to climb this summer due to higher fuel prices and more travelers taking to the skies, industry experts say
Domestic flight prices will rise 6% on average each month until August, while international fares w…
Kate Duffy
A couple lost $4,400 when their Lufthansa flight was canceled. The airline promised them a refund, but 5 months later, they still haven't received the money.
Lufthansa canceled a couple's flight last summer. They're still awaiting a refund from the airline …
Monica Humphries
'SpiceJet didn't deposit money into pension funds for months'
India's low-cost carrier SpiceJet has reportedly not deposited money into the pension funds of its …
Airlines are mad about 'skiplagging.' They have themselves to blame.
The airlines, and their confusing pricing, have only themselves to thank for skiplagging, a practic…
Kelsey Vlamis
Relatively cheaper flight tickets incentivising foreign holiday plans for Indians
Indians have been truly bitten by the wanderlust bug since the decline of the COVID-19 pandemic. Wh…
Major US airlines are on the warpath with Congress over a bill they say would gut flyer miles
Multiple airlines told Insider cutting revenues from Visa and Mastercard makes them less willing to…
Matthew Loh
How Covid helped Singapore leap ahead of other cities
For many cities, the COVID-19 pandemic is now in the rear-view mirror. There are still some outbrea…