Customer service is a massive hassle in most situations, but it quite literally saved our vacation …

A "local feel" is one reason Airbnb prefers small-scale operators to third-party property managers …

On TikTok and Instagram, Airbnb superhosts brag about subletting their rentals — and making million…

"I think they say they want autonomy. I think their actions don't say the same thing," Airbnb CEO B…

Isaac French said hitting it off with the buyer and being offered the right price influenced his de…

Airbnb said its struggles are tied to consumers spending less, but it's also because they're opting…

To beat the competition, short-term-rental owners are turning to direct bookings and influencer sta…

Airbnb has had a fall from grace. It revolutionized the vacation industry, but is now plagued with …

In Saturday's edition of Insider Today, we're looking at how Airbnb hosts are facing mounting press…

I started renting my home in 2007 before Airbnb existed. It's not passive, and I eventually sold th…

The case is just one facet of an long-running debate about the appropriateness of security cameras …

Airbnb guests are subject to a similar review process as hosts, where they are rated on cleanliness…

I'm an Airbnb Superhost who owns two properties with lots of five-star ratings. Here's what I wish …

Airbnb hosts can improve their reviews with a few low-lift cleaning tasks, a professional Airbnb cl…

An Oregon man with a Las Vegas investment property says his long-term tenant put it on Airbnb behin…

A woman rented her $1.7 million LA home to a musician who then turned it into an illegal Airbnb cas…

Nicholas Jarzabek told BI he plans to countersue his landlord for libel after she accused him of tu…

I stayed in a tiny house in North Carolina and thought it was comfortable enough for a longer stay.…

Brian Chesky said he thinks AI can change the way people book through Airbnb, with AI capable of ma…

Jamie Inlow converted her neighbor's sheep barn into an Airbnb for $2,000. Now, she manages more th…