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An AirBnB property almost ruined our Goa staycation, but customer support saved the day with another free accommodation!
Customer service is a massive hassle in most situations, but it quite literally saved our vacation …
Airbnb's ongoing battle with hotels for travelers has taken a noticeable turn
Airbnb said its struggles are tied to consumers spending less, but it's also because they're optin…
Dan DeFrancesco
Hosts have ruined Airbnb with excessive fees, high demands, and bad customer service, travel experts say
Airbnb has had a fall from grace. It revolutionized the vacation industry, but is now plagued with …
Lindsay Dodgson
We rented our house on Airbnb for 15 years. It was so much work that we had to stop.
I started renting my home in 2007 before Airbnb existed. It's not passive, and I eventually sold th…
Dana McMahan
Airbnb hosts are bracing for an unpredictable summer
To beat the competition, short-term-rental owners are turning to direct bookings and influencer sta…
Dan Latu
Insider Today: Airbnb hosts' cruel summer
In Saturday's edition of Insider Today, we're looking at how Airbnb hosts are facing mounting press…
Jordan Parker Erb
I'm an Airbnb Superhost who's had over 400 guests. Here are 5 things I wish visitors knew before checking in.
I'm an Airbnb Superhost who owns two properties with lots of five-star ratings. Here's what I wish …
Katie Cline
Airbnb host secretly recorded over 2,000 images of guests with his security camera, authorities said
The case is just one facet of an long-running debate about the appropriateness of security cameras …
Dan Latu
A real-estate investor accused of running an Airbnb was fined $180,000. He says his tenant is to blame for renting it out.
An Oregon man with a Las Vegas investment property says his long-term tenant put it on Airbnb behin…
Dan Latu
Airbnb superhosts share 2 tips guests should keep in mind to get better reviews
Airbnb guests are subject to a similar review process as hosts, where they are rated on cleanliness…
Maria Noyen,Joey Hadden
A woman rented out her $1.7M LA home — then her tenant left the country and turned it into an illegal Airbnb: report
A woman rented her $1.7 million LA home to a musician who then turned it into an illegal Airbnb cas…
Joshua Zitser
A professional Airbnb cleaner shares 3 easy ways hosts can boost their reviews
Airbnb hosts can improve their reviews with a few low-lift cleaning tasks, a professional Airbnb cl…
Jordan Parker Erb
A tenant accused of turning a $1.7M LA home into an illegal Airbnb says he did nothing wrong and will sue his landlord
Nicholas Jarzabek told BI he plans to countersue his landlord for libel after she accused him of tu…
Joshua Zitser
Airbnb CEO says he wants Airbnb to be the 'ultimate AI concierge' that will match you to the perfect property
Brian Chesky said he thinks AI can change the way people book through Airbnb, with AI capable of ma…
Aaron McDade
I made $1.4 million in profit last year as an Airbnb Superhost working just 2 hours a week. Here's how I set up and grew my business.
Syed Lateef left his finance job and opened a short-term rental company in 2017. Last year, he made…
Perri Ormont Blumberg
Airbnb gave a millennial couple $100,000 to build a wacky house in Malaysia. So they did.
In 2022, Airbnb held a competition that would award 100 people $100,000 each to build quirky, short…
Amanda Goh
I'm a New Yorker who stayed in a tiny house for the first time and it was the perfect retreat from city life
I stayed in a tiny house in North Carolina and thought it was comfortable enough for a longer stay.…
Erin McDowell
I converted a sheep barn into an Airbnb with $2,000. Now, I manage over 100 listings. Here's how I grew my business and weathered the Airbnb apocalypse.
Jamie Inlow converted her neighbor's sheep barn into an Airbnb for $2,000. Now, she manages more th…
Claire Turrell
Airbnb vs. Vrbo: Why I use both to rent out my home
Airbnb and Vrbo attract different clients. Elizabeth Ellington explains why she uses both platforms…
Kimanzi Constable
A woman shared her Airbnb nightmare on TikTok, saying the trailer she rented was so cold she could see her breath
Airbnb customer Lexi shared her Airbnb "nightmare" on TikTok, saying she was freezing cold, and the…