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<ul class="summary-list"><li>A <keyword id="20096009" type="General" weightage="100" keywordseo="United-Airlines" source="keywords" meta.keywordsubtype="org" meta.entityname="United Airlines" meta.hostid="261" meta.entityid="United Airlines">United Airlines</keyword> flight diverted after a <keyword id="22673415" type="General" weightage="20" keywordseo="passengers-medical-issue" source="Orion">passenger's medical issue</keyword>.</li><li>In an ATC recording, a pilot says <keyword id="19904015" type="General" weightage="20" keywordseo="crew" source="keywords">crew</keyword> members were <keyword id="20241394" type="General" weightage="20" keywordseo="vomiting" source="keywords">vomiting</keyword> due to the "<keyword id="22673413" type="General" weightage="20" keywordseo="biohazard" source="keywords">biohazard</keyword>."</li></ul>A <a target="_blank" class="" href="https://www.businessinsider.com/flew-united-economy-and-mediocre-compared-to-asian-airlines-2023-8">United Airlines</a> flight diverted and was deep-cleaned after a passenger's "<keyword id="22673411" type="General" weightage="20" keywordseo="medical-issue" source="keywords">medical issue</keyword>" led to crew members vomiting, according to a recording of a pilot speaking to air traffic controllers. The Boeing 737 was flying from Houston to Boston on Sunday but diverted to Washington Dulles Airport about two hours into the journey, per <a target="_blank" class="" href="https://www.flightradar24.com/data/flights/ua2477#365e742a">Flightradar24</a>. In an air traffic control recording posted by flight tracking site RadarBox on X, a pilot says, "The crew is vomiting and passengers all around are asking for masks." "Especially with this kind of being a biohazard, I think we need to probably get this plane on the ground ASAP," he added. The travel news site <a target="_blank" class="" href="https://liveandletsfly.com/biohazard-united-airlines-737-800/">Live and Let's Fly reported</a> that a passenger's burst colostomy bag caused the diversion. According to United, there were 155 passengers and six crew members on board. Nobody needed medical assistance on arrival. "United flight UA2477 (Houston—Boston) diverted to Washington-Dulles after a customer experienced a medical issue," the airline said in a statement shared with Business Insider. "We deep-cleaned the aircraft and it departed for Boston later that afternoon." United did not comment further on the specifics of the incident. Diversions can displace pilots and aircraft, creating a snowball effect throughout an airline's network. Data from Flightradar24 shows the United 737 continued to Boston about six hours after landing in Washington, DC. Passengers on the plane's next flight back to Houston were delayed nearly five hours. A similar incident happened last September when a <a target="_blank" class="" href="https://www.businessinsider.com/delta-flight-had-to-u-turn-after-passenger-suffered-diarrhea-2023-9">Delta Air Lines plane U-turned after a passenger had diarrhea</a> in the cabin. Last month, another United plane was deep-cleaned and taken out of service after <a target="_blank" class="" href="https://www.businessinsider.com/united-briefly-grounds-plane-after-30-passengers-fall-ill-2024-6">dozens of passengers fell ill</a> with symptoms including vomiting. Correction: August 1, 2024 — Because of an editing error, an earlier version of this story misstated a detail from the recording of the pilot. He says that crew members are vomiting but not that passengers are.

A United flight diverted after a passenger's medical issue caused a 'biohazard' that made the crew vomit

<keyword id="6378232" type="General" weightage="20" keywordseo="Air-India-Express" source="Orion">Air India Express</keyword> has cancelled "scores of flights" due to a shortage of cabin crew members as a section of them are reporting sick to protest against alleged mismanagement at the Tata Group-owned airline, according to sources. Discontent has been brewing among a section of the cabin crew at the low-cost carrier for some time now, especially after the start of the process of merger of AIX Connect, formerly AirAsia India, with itself. The sources on Wednesday said several cabin crew members started reporting sick since Monday evening and as there are not enough cabin crew members, "scores of flights" have been cancelled at various airports, including Kochi, Calicut and Bangalore. Late last month, a union representing a section of the Air India Express cabin crew alleged that the airline is being mismanaged and there is a lack of equality in the treatment of the staff. Air India Express Employees Union (AIXEU), a registered union, which claims to represent around 300 cabin crew members, mostly seniors, had also alleged that mismanagement of the affairs has affected the morale of the employees. Many passengers took to social media on Wednesday complaining about the sudden cancellation of flights. In response to a passenger's post on X about flight cancellation, Air India Express apologised and said the flight was cancelled "due to operational reasons". "As part of our service recovery process, you can either opt to reschedule the flight within the next 7 days or request a full refund through our chat bot Tia...," the airline said in a post on X. The development at Air India Express comes a month after <keyword id="19924335" type="General" weightage="20" keywordseo="Tata-Group" source="keywords" meta.keywordsubtype="org" meta.entityname="Tata Group" meta.hostid="261" meta.entityid="Tata Group">Tata Group</keyword> full-service carrier Vistara witnessed pilot woes, forcing it to temporarily cut down capacity by 10 per cent or 25-30 flights daily. As part of consolidating its airline business, Tata Group is merging Air India Express and AIX Connect, as well as Vistara with Air India. SEE ALSO:<a href="https://www.businessinsider.in/stock-market/webstories/aadhar-housing-finance-ipo-price-band-to-risk-factors-all-you-need-to-know/slidelist/109919298.cms" target="_blank"></a> <a href="https://www.businessinsider.in/stock-market/webstories/aadhar-housing-finance-ipo-price-band-to-risk-factors-all-you-need-to-know/slidelist/109919298.cms" target="_blank">Aadhar Housing Finance IPO – Price band to risk factors, all you need to know</a><a href="https://www.businessinsider.in/business/auto/webstories/top-selling-cars-in-india-in-april-2024-tata-punch-continues-to-dominate/slidelist/109909744.cms" target="_blank"></a> <a href="https://www.businessinsider.in/business/auto/webstories/top-selling-cars-in-india-in-april-2024-tata-punch-continues-to-dominate/slidelist/109909744.cms" target="_blank">Top-selling cars in India in April 2024 – Tata Punch continues to dominate</a><a href="https://www.businessinsider.in/tech/news/worldwide-tablet-shipments-grow-in-q1-2024-after-two-years-of-decline/articleshow/109876390.cms" target="_blank"></a> <a href="https://www.businessinsider.in/tech/news/worldwide-tablet-shipments-grow-in-q1-2024-after-two-years-of-decline/articleshow/109876390.cms" target="_blank">Worldwide tablet shipments grow in Q1 2024 after two years of decline</a>

Air India Express cancels flights due to cabin crew shortage: Sources

Faced with <keyword id="21571465" type="General" weightage="20" keywordseo="cabin-crew-shortage" source="keywords">cabin crew shortage</keyword>, <keyword id="19923231" type="General" weightage="20" keywordseo="Air-India-Express" source="keywords">Air India Express</keyword> on Thursday cancelled 74 <keyword id="19980901" type="General" weightage="20" keywordseo="flights" source="keywords">flights</keyword> and said <keyword id="19896871" type="General" weightage="20" keywordseo="Air-India" source="keywords" meta.keywordsubtype="org" meta.entityname="Air India" meta.hostid="261" meta.entityid="Air India">Air India</keyword> will operate services on 20 of its routes to minimise disruptions. A section of cabin crew has reported sick to protest against alleged mismanagement at the airline, which has resulted in the cancellation of more than 90 flights since Tuesday night. "We will be operating 292 flights today. We have mobilised all resources and Air India will support us by operating on 20 of our routes. However, 74 of our flights stand cancelled and we urge our guests booked to fly with us to check if their flight is affected by the disruption before heading to the airport," the airline said in a statement. In case their flight is cancelled or delayed beyond three hours, the carrier said the passengers may opt for a full refund or reschedule to a later date without any fees. The number of <keyword id="632671" type="General" weightage="20" keywordseo="cancelled-flights" source="Orion">cancelled flights</keyword> at 74 translates to around 20 per cent of the airline's scheduled daily flights. Earlier in the day, sources said the airline has issued termination notices to 25 cabin crew members who had reported sick and asked others to join back for duty by 4 pm on Thursday. Against this backdrop, Air India Express said it is taking appropriate steps against certain individuals. "While we will continue to engage with our cabin crew colleagues with a commitment to address any concern, we are taking appropriate steps against certain individuals as their actions have caused grave inconvenience to thousands of our guests," it added. SEE ALSO:<a href="https://www.businessinsider.in/stock-market/news/indegene-ipo-allotment-how-to-check-allotment-gmp-listing-date-and-more/articleshow/109952516.cms" target="_blank"></a> <a href="https://www.businessinsider.in/stock-market/news/indegene-ipo-allotment-how-to-check-allotment-gmp-listing-date-and-more/articleshow/109952516.cms" target="_blank">Indegene IPO allotment – How to check allotment, GMP, listing date and more</a><a href="https://www.businessinsider.in/tech/apps/news/google-wallet-launched-in-india-store-your-loyalty-cards-boarding-passes-and-more/articleshow/109941139.cms" target="_blank"></a> <a href="https://www.businessinsider.in/tech/apps/news/google-wallet-launched-in-india-store-your-loyalty-cards-boarding-passes-and-more/articleshow/109941139.cms" target="_blank">Google Wallet launched in India – store your loyalty cards, boarding passes and more</a><a href="https://www.businessinsider.in/business/auto/webstories/top-selling-cars-in-india-in-april-2024-tata-punch-continues-to-dominate/slidelist/109909744.cms" target="_blank"></a> <a href="https://www.businessinsider.in/business/auto/webstories/top-selling-cars-in-india-in-april-2024-tata-punch-continues-to-dominate/slidelist/109909744.cms" target="_blank">Top-selling cars in India in April 2024 – Tata Punch continues to dominate</a>

Air India Express cancels 74 flights due to cabin crew shortage, to operate 292 flights

Singapore Airlines will make an additional investment of Rs 3,194.5 crore in Tata Group-owned Air India post-merger of Vistara in November. The merger, announced on November 29, 2022, and set to be completed on November 11, 2024, will result in Singapore Airlines having a 25.1% stake in the enlarged Air India. Full-service carrier Vistara, which started flying on January 9, 2015, is a joint venture between Tatas and Singapore Airlines, where the latter holds a 49% shareholding. Vistara's last flight will take off tomorrow i.e. November 11, 2024. Singapore Airlines (SIA) Group on Friday said its consideration for the merger comprises the 49% interest in Vistara and Rs 20,585 million (Rs 2,058.5 crore) in cash in exchange for a 25.1% equity interest in the enlarged Air India. Post-merger, SIA expects to recognize a non-cash accounting gain of around 1.1 billion Singapore dollars and also start equity accounting for its share of Air India's financial results. According to a release on Friday, the merger includes an agreement for SIA to contribute its share of any funding previously provided by Tata prior to the completion of the merger, together with relevant funding costs up to Rs 5,020 crore that would allow it to maintain a 25.1% stake in Air India. "SIA's additional capital injection is expected to be Rs 31,945 million (equivalent to SGD 498 million), based on Tata's funding to Air India to date. This will occur after the completion of the merger and within November 2024 through subscription to new Air India shares. "Future capital injections will be considered based on Air India's requirements and available funding options," according to the release issued while announcing the airline's financial performance for the six months ended September 2024. The merger of Vistara with Air India will mark a major consolidation in the fast-growing Indian aviation space. SIA said the merged entity will have a significant presence across all key Indian air travel segments, including domestic, international, full-service, and low-cost operations. "This will strengthen SIA's multi-hub strategy, allowing it to continue participating directly in India's large and fast-growing aviation market," it added. Recently, Air India and SIA agreed to significantly expand their codeshare agreement, adding 11 Indian cities and another 40 international destinations to their network.

Singapore Airlines to invest additional Rs 3,195 cr in Air India post-Vistara merger

<keyword id="19923231" type="General" weightage="20" keywordseo="Air-India-Express" source="keywords" meta.keywordsubtype="org" meta.entityname="Air India Express" meta.hostid="261" meta.entityid="Air India Express">Air India Express</keyword> has termited at least 25 <keyword id="21572930" type="General" weightage="20" keywordseo="cabin-crew-members" source="keywords">cabin crew members</keyword>, a day after hundreds of <keyword id="19916568" type="General" weightage="20" keywordseo="employees" source="keywords">employees</keyword> reported sick and failed to report to work that led to disruptions to <keyword id="19954208" type="General" weightage="20" keywordseo="flight-operations" source="keywords">flight operations</keyword>. According to sources within the airline, the management on Wednesday terminated cabin crew members who took <keyword id="20299395" type="General" weightage="20" keywordseo="sick-leave" source="keywords">sick leave</keyword> between Tuesday and Wednesday due to their unprofessional behaviour, which resulted in inconvenience to thousands of passengers. The <keyword id="21571427" type="General" weightage="20" keywordseo="mass-sick-leave" source="keywords">mass sick leave</keyword> was considered a pre-meditated and concerted abstention from work without any justifiable reason, violating Air India Express Limited employee service rules. The decision to terminate the employees was made as their actions violated the conditions outlined in their employment contracts, leading to their immediate termination. The disruption caused by the mass sick leave affected more than 95 flights of Air India Express between Tuesday evening and Wednesday, impacting over 10,000 passengers. The disruption in flight operations stemmed from the delay and cancellation of over 90 international and domestic flights due to cabin crew members reporting sick. In response to this, Air India Express CEO, Aloke Singh, announced plans to reduce flight operations in the coming days. Singh said that since Tuesday evening, "over 100 of cabin crew colleagues have reported sick prior to their rostered flight duty, at the last minute, severely disrupting our operations. Because this action was mostly by colleagues assigned L1 role, the impact was disproportionate, disrupting 90+ flights even though other colleagues reported for duty." He emphasised that the behaviour of a few does not represent the dedication of the majority of the airline's cabin crew, who continue to serve guests with dedication and pride. "This act is certainly not representative of the 2,000-odd cabin crew colleagues in the company who continue to respond to the call of duty and serve our guests with dedication and pride. I am thankful to all who are standing by the airline in this hour of crisis," he said in a statement. Singh invited staff for discussions to address any concerns they may have and assured that all communication channels are open. The cancellations and delays prompted the Ministry of Civil Aviation to seek a detailed report from Air India Express. The ministry urged the airline to promptly resolve the issues and ensure that passengers are provided with facilities as per DGCA norms. Sources within the ministry revealed that cancellations and delays began on Tuesday night, continuing into Wednesday morning, which led to flight operations being curtailed due to a sudden shortage of crew members. Some senior crew members allegedly switched off their mobile phones just before flight operations, citing health issues. SEE ALSO:<a href="https://www.businessinsider.in/stock-market/news/indegene-ipo-allotment-how-to-check-allotment-gmp-listing-date-and-more/articleshow/109952516.cms" target="_blank"></a> <a href="https://www.businessinsider.in/stock-market/news/indegene-ipo-allotment-how-to-check-allotment-gmp-listing-date-and-more/articleshow/109952516.cms" target="_blank">Indegene IPO allotment – How to check allotment, GMP, listing date and more</a><a href="https://www.businessinsider.in/tech/apps/news/google-wallet-launched-in-india-store-your-loyalty-cards-boarding-passes-and-more/articleshow/109941139.cms" target="_blank"></a> <a href="https://www.businessinsider.in/tech/apps/news/google-wallet-launched-in-india-store-your-loyalty-cards-boarding-passes-and-more/articleshow/109941139.cms" target="_blank">Google Wallet launched in India – store your loyalty cards, boarding passes and more</a><a href="https://www.businessinsider.in/business/auto/webstories/top-selling-cars-in-india-in-april-2024-tata-punch-continues-to-dominate/slidelist/109909744.cms" target="_blank"></a> <a href="https://www.businessinsider.in/business/auto/webstories/top-selling-cars-in-india-in-april-2024-tata-punch-continues-to-dominate/slidelist/109909744.cms" target="_blank">Top-selling cars in India in April 2024 – Tata Punch continues to dominate</a>

Air India Express terminates 25 employees, day after mass sick leave

<keyword id="155869" type="General" weightage="20" keywordseo="Aviation-watchdog" source="Orion">Aviation watchdog</keyword> <keyword id="19899185" type="General" weightage="20" keywordseo="dgca" source="keywords">DGCA</keyword> on Friday imposed a fine of Rs 80 lakh on <keyword id="19896871" type="General" weightage="100" keywordseo="air-india" source="keywords">Air India</keyword> for violations of norms related to <keyword id="8400738" type="General" weightage="20" keywordseo="flight-duty-time-limitations" source="Orion">flight duty time limitations</keyword> and <keyword id="21053584" type="General" weightage="20" keywordseo="fatigue-management-system" source="Orion">fatigue management system</keyword> of flight crew. The decision came after the <keyword id="6354705" type="General" weightage="20" keywordseo="Directorate-General-of-Civil-Aviation" source="Orion">Directorate General of Civil Aviation</keyword> (DGCA) conducted a spot audit of Air India in January, during which evidence was collected and fleet-wise random reports were analysed. "The analysis of reports and evidence revealed that <keyword id="20879472" type="General" weightage="20" keywordseo="air-india-limited" source="keywords">Air India Limited</keyword> operated flight(s) with both flight crew aged above 60 years flying together in a few instances. "... the operator was also found deficient in providing adequate weekly rest, adequate rest before &amp; after ultra-long range flights and adequate rest on layover to the flight crew, which violates the extant provisions of the <keyword id="20777683" type="General" weightage="20" keywordseo="civil-aviation-requirements" source="keywords">Civil Aviation Requirements</keyword> pertaining to FDTL," the regulator said in a release. Further, the DGCA said there were instances of exceeding duty periods, wrongly marked training records and overlapping duties. On March 1, the regulator issued a show cause notice to Air India with respect to the violations. "The operator submitted its response to the show cause notice, which was not found satisfactory. Pursuant to the non-satisfactory response submitted by the operator, a fine of Rs 80,00,000 has been imposed on the operator," the release said.

Aviation regulator DGCA slaps Rs 80 lakh fine on Air India

<keyword id="20018887" type="General" weightage="100" keywordseo="Vistara" source="keywords" meta.keywordsubtype="org" meta.entityname="Vistara" meta.hostid="346" meta.entityid="Vistara">Vistara</keyword> will operate the last flight under its brand on November 11 and the full-service carrier's operations will be unified with <keyword id="19896871" type="General" weightage="20" keywordseo="Air-India" source="keywords" meta.keywordsubtype="org" meta.entityname="Air India" meta.hostid="346" meta.entityid="Air India">Air India</keyword> from November 12. The government has given its nod for the foreign direct investment by <keyword id="20036942" type="General" weightage="20" keywordseo="Singapore-Airlines" source="keywords" meta.keywordsubtype="org" meta.entityname="Singapore Airlines" meta.hostid="346" meta.entityid="Singapore Airlines">Singapore Airlines</keyword> as part of the Air India-Vistara <keyword id="20035800" type="General" weightage="20" keywordseo="merger" source="keywords">merger</keyword>. Vistara is a joint venture between <keyword id="19924335" type="General" weightage="20" keywordseo="Tata-Group" source="keywords" meta.keywordsubtype="org" meta.entityname="Tata Group" meta.hostid="346" meta.entityid="Tata Group">Tata Group</keyword> and Singapore Airlines. Air India is owned by Tata Group. "Starting 03 September 2024, customers will, progressively, no longer be able to make bookings with Vistara for travel on or after 12 November 2024," Vistara said in a release on Friday. Thereafter, Vistara aircraft will be operated by Air India and bookings for the routes operated by these planes will be redirected to Air India's website. "Vistara will continue to take bookings and operate flights as usual till 11 November 2024," the release said. The merger of Vistara with Air India was announced in November 2022 and post-completion of the deal, Singapore Airlines will have a 25.1 per cent stake in Air India. Vistara CEO Vinod Kannan said the merger is about offering passengers more choice with a larger fleet and a wider network while elevating the overall travel experience. "Cross-functional teams from Air India and Vistara have been working together for many months to make the transition of aircraft, flying crew, ground-based colleagues and, most importantly, our valued customers, into the new Air India as seamless as possible," Air India CEO and MD Campbell Wilson said. In a separate release, Air India welcomed the Union Cabinet's approval for the foreign direct investment by Singapore Airlines in the airline. "This is an important milestone that facilitates the merger process between Vistara and Air India, and the broader transformation of the Air India Group," it said.

Vistara to operate last flight under its brand on November 11

<ul class="summary-list"><li>Delta Air Lines reported a $380 million hit from the CrowdStrike outage.</li><li>The carrier spent about $170 million on customer and crew-related costs — but saved on fuel.</li></ul><a target="_blank" class="" href="https://www.businessinsider.com/crowdstrike-denies-deltas-claims-it-was-to-blame-for-disruptions-2024-8">Delta Air Lines</a> spent about $170 million on customer and crew expenses after July's CrowdStrike outage.Delta was the worst-hit airline as it canceled more than 7,000 flights across five days when a flawed <a target="_blank" class="" href="https://www.businessinsider.com/things-you-need-know-crowdstrike-it-outage-airlines-disruption-2024-7">CrowdStrike</a> update crashed millions of computers worldwide.In its third-quarter earnings report released Thursday, Delta said the incident cost it $380 million. Some $170 million, or about 45% of the total, went on non-fuel expenses, primarily "customer expense reimbursements" such as cash refunds and frequent-flyer miles, as well as crew-related costs.Delta did not elaborate further, but crew-related costs could include salaries, expenses, and hotel stays as it canceled thousands of flights in late July.<a target="_blank" class="" href="https://www.businessinsider.com/delta-ceo-it-outage-cost-500-million-crowdstrike-lawsuit-2024-8">CEO Ed Bastian</a> previously said the CrowdStrike fiasco cost the airline as much as $500 million and that it would sue the IT company.Thursday's earnings report said that the flight cancellations also meant Delta saved $50 million on fuel.Despite the CrowdStrike hit, Delta turned a profit in the quarter, with pre-tax income of $1.56 billion, up 3% on the same period last year. Net income rose 15% to $1.27 billion on operating revenue of $15.6 billion.Its earnings per share of $1.50 were slightly below analysts' expectations. The company also reduced its forecast for adjusted earnings per share to $1.60 for the fourth quarter, down from $1.85.Delta dipped almost 4% in premarket trading before heading into positive territory closer to the bell.

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A United flight diverted after a passenger's medical issue caused a 'biohazard' that made the crew vomit

Pete Syme