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2 mins read
An apparent bomb threat saw over 200 Air India passengers stranded in Canada's freezing remote north before the air force picked them up
An Air India Boeing 777 diverted to Canada's Nunavut territory after an online security threat. The…
Pete Syme
2 mins read
A Boeing 787 full of passengers was stranded in Canada's far north after a burning smell forced an emergency landing
Air France rerouted a Boeing 777 from Montreal in order to rescue the passengers left in Nunavut af…
Pete Syme
2 mins read
Disabled travel blogger carried off Air Canada-operated flight in 'broken aisle chair'
Tori Hunter, 26, uses an electric wheelchair due to a neuromuscular condition called spinal muscula…
Rebecca Rommen
2 mins read
Air Canada worker among 9 charged or sought over record airport gold heist
"This particular theft has become the largest gold theft in Canadian history," said Peel Regional C…
Alexandra Bacon
4 mins read
Canada's 'shoestring' navy needs drastic changes to buy the new submarine fleet it wants
Canada's navy wants 12 submarines capable of under-ice patrols in hopes of building one of NATO's l…
Michael Peck
2 mins read
Air Canada once left the wheelchair of Canada's top accessibility officer behind before a cross-country flight
Several other disabled passengers have accused Air Canada of mistreating them on flights.
Sonam Sheth
2 mins read
Air Canada disconnected a disabled passenger's ventilator and dropped a mobility lift on her head, report shows
A disabled Air Canada passenger was hit in the head by equipment and had her ventilator disconnecte…
Mia Jankowicz
2 mins read
Air Canada grounded a pilot after discovering his 'unacceptable' social media posts condemning Israel
Air Canada pilot Mostafa Ezzo was "taken out of service" Monday after his "unacceptable" social med…
Jordan Parker Erb
4 mins read
A couple says they had to cancel their trekking trip to Mongolia after Air Canada refused to let them take their bags off a delayed flight
Paul Suter and Alyssa Yell said it took 24 days before they received their bags, which ended up in …
Marielle Descalsota
2 mins read
A woman will get $1,200 from Air Canada to cover the clothes she bought while her luggage was delayed 2 days, including 5 tops, 6 bottoms, and 4 pairs of shoes
She'd spent $2,120 on clothes and toiletries to use while her luggage was delayed two days, includi…
Sarah Jackson
3 mins read
Air Canada passenger says wheelchair users are being 'abandoned and forgotten' in airports amid mass flight delays and cancellations
"They are going to end up causing a medical emergency if wheelchair-bound passengers continue to be…
Hannah Towey
1 min read
Video taken by a planespotter in Canada shows the moment a Boeing 777 was hit by lightning just after takeoff
An Air Canada jet continued its 10-hour flight to London after it was filmed being struck by lightn…
Pete Syme
3 mins read
A man who uses a wheelchair says he had to drag himself off an Air Canada flight in Las Vegas because airline staff wouldn't help him
"How am I supposed to get to the front of my plane when I can't walk? If I didn't need a wheelchair…
Marielle Descalsota
3 mins read
An Air Canada flight attendant of over 20 years says she's never seen employee morale this low — even after 9/11 and the peak of the pandemic
"It just feels like we're being set up to fail at every turn," an Air Canada flight attendant of ov…
Hannah Towey
2 mins read
Air Canada sent a passenger's cats from Toronto to San Francisco without him – and then told him to go collect them
Abbas Zoeb was separated from his two cats, Mimi and Bubba, for more than 15 hours when they were w…
Ryan Hogg,Beatrice Nolan
3 mins read
Flight attendants are working up to 4 hours on the tarmac without being paid all while dealing with 'irate' passengers as summer travel chaos rages on
Most airlines only pay flight attendants for time spent in the air, even as mass flight delays stal…
Hannah Towey
3 mins read
Airline employees share 10 tips to minimize the risk of losing your luggage during this summer's flight chaos
Insider spoke with two employees at the Toronto and Vancouver airports about their advice for trave…
Hannah Towey
3 mins read
Air Canada employee describes what it's like to work at the Toronto airport amid mass flight delays and cancellations: 'It's a mess on all sides'
"Everybody's overworked," the employee told Insider, adding that some workers are on the verge of q…
Hannah Towey
3 mins read
A family of four missed a long-awaited Disney cruise after Air Canada cancelled their flight, joining hundreds of passengers with vacation plans foiled by summer travel chaos
The $5,500 Disney cruise was purchased as a birthday gift for their two children. Instead, the fami…
Hannah Towey,Sam Tabahriti
4 mins read
An Air Canada passenger who went viral with a story about vomit on a plane seat now wants others to post their experiences to hold airlines to account
Susan Benson took to Facebook earlier this month after witnessing two Air Canada passengers being k…